MASCOT: Multi-Agent Socio-Collaborative Companion Systems
Authors: Yiyang Wang, Yiqiao Jin, Alex Cabral, Josiah Hester
Abstract
Multi-agent systems (MAS) are emerging as promising socio-collaborative companions for emotional and cognitive support. However, existing systems frequently suffer from persona collapse, where agents revert to generic, homogenized assistant behaviors, and social sycophancy, where agents produce redundant, non-constructive dialogue. We propose MASCOT, a multi-agent framework for multi-perspective socio-collaborative companions. MASCOT introduces a novel bi-level optimization strategy to harmonize individual and collective behaviors: 1) Persona-Aware Behavioral Alignment, an RLAIF-driven pipeline that finetunes individual agents for agent-specific identities; and 2) Collaborative Dialogue Optimization, a group-level adaptation process that promotes complementary, diverse, and productive discourse. We evaluate MASCOT using human-grounded contexts drawn across both in-domain and out-of-domain (OOD) settings against state-of-the-art baselines. MASCOT improves persona consistency by up to +14.1 and social contribution by up to +10.6. A broad evaluation suite, including human evaluation, multiple LLM judges, three-way comparisons, and automatic metrics, further shows that MASCOT produces more role-consistent and less redundant multi-agent dialogue.
Large language model (LLM)-based Multi-agent systems (MAS) have shown promise in tackling complex collaborative tasks, where agents are typically orchestrated via role-specific prompts. While the quality of these prompts is pivotal, jointly optimizing them across interacting agents remains a non-trivial challenge, primarily due to the misalignment between local agent objectives and holistic system goals. To address this, we introduce MASPO, a novel framework designed to automatically and iteratively refine prompts across the entire system. A core innovation of MASPO is its joint evaluation mechanism, which assesses prompts not merely by their local validity, but by their capacity to facilitate downstream success for successor agents. This effectively bridges the gap between local interactions and global outcomes without relying on ground-truth labels. Furthermore, MASPO employs a data-driven evolutionary beam search to efficiently navigate the high-dimensional prompt space. Extensive empirical evaluations across 6 diverse tasks demonstrate that MASPO consistently outperforms state-of-the-art prompt optimization methods, achieving an average accuracy improvement of 2.9. We release our code at https://github.com/wangzx1219/MASPO.
Multi-agent systems (MAS) built on large language models have shown growing promise, with their effectiveness resting on agents' ability to coordinate through text-based channels much as human teams do. Yet recent study suggests that MAS often falter not because agents lack individual task-solving ability, but because they lack collaborative competence: the capacity to establish common ground, maintain shared task understanding, balance individual and collective incentives, and repair misalignment as interaction unfolds. Decades of research in Computer-Supported Cooperative Work have characterized these requirements for human teams coordinating under constrained communication, yet existing MAS evaluations focus mainly on task outcomes or single-agent proficiency in reasoning, planning, and tool use. To enable a systematic analysis of agents' collaborative competence in MAS, we introduce CollabSim, a configurable simulation framework that combines a theory-grounded definition of collaborative capabilities, controlled manipulation of interaction conditions, and action-level probing of agents' internal states. Experiments across four LLMs show that CollabSim can capture condition effects, separate model performance patterns, and reveal task-dependent effects of agent design.
Multi-agent systems (MAS) offer a scalable path forward for agentic AI, comprising multiple LLM-based agents, each assigned a system prompt and a position within a workflow that governs inter-agent coordination and output aggregation. System prompts thus form a critical and accessible optimization surface: they specify agents' roles and behaviors, enabling system-level improvements without model finetuning. Although prompt optimization has shown substantial potential for single LLMs, extending it to MAS poses distinct challenges, notably an exponentially growing search space. It remains unclear whether, when, and by how much prompt optimization improves MAS performance, and how sensitive such gains are to system configuration. In this work, we systematically study system-prompt optimization across a broad range of MAS setups varying in task, workflow, communication protocol, and team size, benchmarking two prompt optimizers that naturally extend state-of-the-art single-agent methods. The results reveal its potential to unlock significant gains while exposing open challenges, characterizing when and how much prompt optimization helps across diverse MAS settings.