ProAct: A Benchmark and Multimodal Framework for Structure-Aware Proactive Response

LLM-based agents are increasingly moving towards proactivity: rather than awaiting instruction, they exercise agency to anticipate user needs and solve them autonomously. However, evaluating proactivity is challenging; current benchmarks are constrained to localized context, limiting their ability to test reasoning across sources and longer time horizons. To address this gap, we present PROBE (Proactive Resolution Of BottlEnecks). PROBE decomposes proactivity as a pipeline of three core capabilities: (1) searching for unspecified issues, (2) identifying specific bottlenecks, and (3) executing appropriate resolutions. We apply PROBE to evaluate leading LLMs and popular agentic frameworks, showing that even state-of-the-art models struggle to solve this benchmark. Computing our consistent measurements across frontier LLMs and agents, we find that the best end-to-end performance of 40% is achieved by both GPT-5 and Claude Opus-4.1. Additionally, we demonstrate the relative capabilities of each model and analyze mutual failure modes. Our results highlight the current limitations of autonomous action in agentic systems, and expose promising future research directions.

The rise of personal assistant agents, e.g., OpenClaw, highlights the growing potential of large language models to support users across everyday life and work. A core challenge in these settings is proactive assistance, since users often begin with underspecified requests and leave important needs, constraints, or preferences unstated. However, existing benchmarks rarely evaluate whether agents can identify and act on such hidden intents before they are explicitly stated, especially in sustained multi-turn interactions where user needs emerge gradually. To address this gap, we introduce $π$-Bench, a benchmark for proactive assistance comprising 100 multi-turn tasks across 5 domain-specific user personas. By incorporating hidden user intents, inter-task dependencies, and cross-session continuity, $π$-Bench evaluates agents' ability to anticipate and address user needs over extended interactions, jointly measuring proactivity and task completion in long-horizon trajectories that better reflect real-world use. Experiments show (1) proactive assistance remains challenging, (2) a clear distinction between task completion and proactivity, and (3) the value of prior interaction for proactive intent resolution in later tasks.

Proactive agents are expected to anticipate user needs and provide autonomous assistance by perceiving environmental context without explicit instructions. A fundamental capability of such agents is to identify and track users' upcoming events, enabling continuous and event-specific assistance. For example, by recording the time and location of a planned hike, an agent can deliver weather reminders in advance or provide navigation support before departure. However, existing works on proactive agents largely overlook event-centric assistance, and the open-ended nature of proactive assistance poses challenges for reliable evaluation. To bridge these gaps, we introduce ProEvent, the first event-centric benchmark designed to assess an agent's ability to proactively maintain a user's timetable based on ongoing instant messaging chats. ProEvent provides synthesized yet realistic chats that consider the dynamic interaction among users, concurrent chat threads, and noise in the real world, and evaluates proactive agents on response timing, single-step response correctness, and multi-step response correctness. Experiments on eight LLMs and pipelines reveal that current agents frequently overact and struggle with event cancellation. Notably, even GPT-5.1 only reacts correctly in 26.7% of scenarios. Further qualitative analysis reveals fundamental limitations of current LLMs as proactive agents, particularly in detecting implicit events and reasoning from the user's first-person perspective.