PIRA-Bench: A Transition from Reactive GUI Agents to GUI-based Proactive Intent Recommendation Agents

The rise of personal assistant agents, e.g., OpenClaw, highlights the growing potential of large language models to support users across everyday life and work. A core challenge in these settings is proactive assistance, since users often begin with underspecified requests and leave important needs, constraints, or preferences unstated. However, existing benchmarks rarely evaluate whether agents can identify and act on such hidden intents before they are explicitly stated, especially in sustained multi-turn interactions where user needs emerge gradually. To address this gap, we introduce $π$-Bench, a benchmark for proactive assistance comprising 100 multi-turn tasks across 5 domain-specific user personas. By incorporating hidden user intents, inter-task dependencies, and cross-session continuity, $π$-Bench evaluates agents' ability to anticipate and address user needs over extended interactions, jointly measuring proactivity and task completion in long-horizon trajectories that better reflect real-world use. Experiments show (1) proactive assistance remains challenging, (2) a clear distinction between task completion and proactivity, and (3) the value of prior interaction for proactive intent resolution in later tasks.

Mobile GUI Agents powered by multimodal large language models (MLLMs) show promise in human-computer intelligence. However, current research primarily focuses on reactive task execution while lacking a comprehensive understanding-prediction-execution process for user intentions, which are the core requirements of active agents. In this paper, we propose the Act2Intention framework that builds an active mobile agent by integrating understanding, predicting user intentions, and executing decisions. First, we construct the Act2Intention Bench through data collection and validated generation, comprising 72,511 intentions and over 700,000 actions across 52 apps, thereby establishing the first benchmark for evaluating proactive agents via continuous intention-action trajectories. We further develop the Act2Intention Agent, achieving proactive services through Proactive-oriented Intention Understanding, Personalized Proactive Intention Prediction, and Experience-guided Intention Execution. Experimental results show that supervised fine-tuning on Act2Intention Bench yields absolute improvements of +32.0 Acc-S, +10.25 Acc-S, and +6.9 SSR points over non-fine-tuned counterparts under the same agent framework for intention understanding, prediction, and execution, respectively. This success underscores the necessity and value of the Act2Intention Bench, which establishes a standardized platform for developing and evaluating proactive agents and consequently paves the way for research on intention-driven human-computer interaction.

Graphical User Interface (GUI) agents have the potential to assist users in interacting with complex software (e.g., PowerPoint, Photoshop). While prior research has primarily focused on automating user actions through clicks and keystrokes, this paradigm overlooks human intention, where users value the ability to explore, iterate, and refine their ideas while maintaining agency. To move beyond automation and toward collaboration, GUI agents must understand what users are doing and why. We introduce GUIDE (GUI User Intent Detection Evaluation), a benchmark that evaluates AI models on their ability to perceive user behavior, infer intent, and provide assistance in open-ended GUI tasks. GUIDE consists of 67.5 hours of screen recordings from 120 novice user demonstrations with think-aloud narrations, across 10 software. GUIDE defines three tasks - (i) Behavior State Detection, (ii) Intent Prediction, and (iii) Help Prediction that test a model's ability to recognize behavior state, reason about goals, and decide when and how to help. Evaluations across eight state-of-the-art multimodal models reveal that all models struggled, achieving only 44.6% and 55.0% accuracy on behavior state and help prediction. However, providing user context significantly improved the performance, raising help prediction by up to 50.2pp, highlighting the critical role of structured user understanding in effective assistance. Our dataset is available at https://guide-bench.github.io.