S2S-FDD: Bridging Industrial Time Series and Natural Language for Explainable Zero-shot Fault Diagnosis

We study industrial fault diagnosis as a classification task that assigns sensor time-series windows to predefined health states or fault types. Scarce labels and changing operating conditions make repeated training of specialized classifiers costly. Yet structures such as periodicity, trends, and transients can remain diagnostically informative and be examined through reusable analytical tools. LLM agents can select and interpret these tools, but fixed rules or training-derived guidance may not resolve each signal's ambiguity, while unconstrained interpretation may overstate weak or conflicting results. We introduce Agentic4PDM, a framework that separates adaptive investigation from control over evidence use. LLM agents compare each signal with labeled references from every candidate class, identify unresolved distinctions, and propose follow-up measurements. A deterministic software controller, called the host, enforces contract-checked gated adjudication (CCGA): it checks requests, requires commitment to a complete tool batch before results are observed, and assigns evidence roles based on tool checks against labeled references. These roles distinguish corroborative support from advisory information. The Judge Agent proposes a diagnosis, while the controller checks protocol compliance and records the investigation. Agentic4PDM supports training-free diagnosis using pretrained representations and labeled references without task-specific diagnostic models, and a standard setting that additionally investigates trained-model predictions. Experiments on selected bearing and motor diagnosis challenges and an unfiltered industrial test set supplied by our customer show gains in aggregate macro F1 over the evaluated diagnostic and agentic baselines. Ablations further support the value of the governed workflow.

In so-called "Industry 4.0," integrated sensors, analytics tools, and other digital technologies supplement industrial workflows, potentiating enhanced visibility and automation. Prognostics and health management (PHM) and natural language processing (NLP) practitioners alike have explored the application of large language models (LLMs) to industrial asset management, but many prior works' focus on exam-like benchmarks has limited their assessment of LLMs' ability to automate practical operations. Herein, we introduce CoffeeBench, a fault diagnostics task for LLM agents, using a simulated appliance. The LLMs we evaluate struggle to consistently identify faults from the sensor information alone, but the best-performing ones can iteratively refine the fault-option space to eventually obtain a successful diagnosis. Our subsequent analyses, therefore, focus on: differentiating models by diagnostic efficiency (RQ1); examining the lagging performance of the three worst models (RQ2); and identifying viable heuristics for selective prediction (RQ3), including that initial diagnostic uncertainty and LLM-judged soundness of reasoning are high-signal predictors of diagnostic success. In addition to our benchmark results (Section 3.1), we provide practical insights for improving the performance of the open-weight models on CoffeeBench, such as by explicitly tracking episode state on their behalf to reduce timeouts (Section 3.2) or applying a deliberation loop to refine diagnostic hypotheses (Section 3.3).

Diagnosing the root cause of anomalies is essential for safe industrial operation. Despite extensive sensor instrumentation, formulating hypotheses and gathering evidence remains a manual process, creating a major operational bottleneck. While existing data-driven approaches aim to automate this, two critical limitations restrict their deployment: their operate as black boxes unable to justify their diagnosis, and they require scarce labeled examples of faulty operation. To address this gap, we introduce AgentRCA, a zero-shot agentic framework for evidence-grounded root cause analysis. Rather than learning fault-specific mappings, AgentRCA performs inference-time reasoning by combining a data-driven digital twin (modeling normal system dynamics) with a tool-augmented large language model. The agent iteratively gathers statistical evidence, evaluates competing hypotheses, and identifies the physical fault that best explains the observed behavior. Evaluated on a real-world multiphase-flow facility and a large-scale chemical plant, AgentRCA achieves diagnostic performance competitive with fully supervised baselines without relying on fault-specific training. Crucially, it produces transparent reasoning traces that explicitly link observed symptoms to their underlying physical causes. These results establish autonomous hypothesis-driven reasoning as a practical foundation for scalable industrial root cause analysis.