Channelling, Coordinating, Collaborating: A Three-Layer Framework for Disability-Centered Human-Agent Collaboration

Drawing on crip theory, this paper proposes cripping AI as a guiding framework to center lived disability experiences in AI research and development. Moving beyond calls to make AI "accessible" to people with disabilities, cripping AI seeks to: (1) reveal and dismantle ableist assumptions embedded in how AI is imagined, designed, and evaluated; (2) center disabled ways of knowing (i.e., cripistemologies); (3) respect disabled labor in co-creating accessible practices. We demonstrate how to apply our framework with three cases: deafness and sign language AI, blindness and visual assistive AI, and stuttering and speech AI. We end by outlining three directions for future work, including cripping AI with diverse human bodyminds, across the entire AI pipeline and ecosystem, and in collaboration with other justice-oriented AI efforts.

Assistive agents for Blind and Visually Impaired (BVI) users require accessibility alignment as a first-class design objective. Despite rapid progress in agentic AI, most systems are designed and evaluated under assumptions of sighted interaction, low-cost verification, and tolerable trial-and-error, leading to systematic failures in assistive scenarios that cannot be resolved by model scaling or post-hoc interface adaptations alone. Drawing on an analysis of 778 assistance task instances from prior work, we show that current agentic AI remain prone to failure in assistive scenarios due to mismatches between sighted-user design assumptions and the verification, risk, and interaction constraints faced by BVI users. We argue that accessibility should be treated as an alignment problem rather than a peripheral usability concern. To this end, we introduce accessibility alignment and propose a lifecycle-oriented design pipeline for accessibility-aligned assistive agents, spanning user research, system design, deployment and post-deployment iteration. We conclude that BVI-centered assistive tasks provide a critical stress test for agentic AI and motivate a broader shift toward inclusive agent design.

AI agents are reshaping the workspace, leading to drastic change of how humans work. Despite the considerable potential of human-agent collaboration both in preserving human agency and generating economic value, this paradigm remains largely absent from occupational task evaluation, hindered by the difficulty of gathering real human data and accounting for inter-human variability. We introduce CollabSkill, a framework for evaluating human-agent collaboration on real-world occupational tasks. CollabSkill pairs real human workers with AI agents on tasks matched to their occupational background, collecting data that capture the complexity of economically valuable tasks and the usage patterns of real workers. To account for inter-human variability, CollabSkill employs a Bayesian skill rating system to disentangle and quantify the skill contributions of both humans and AI agents. Drawing on over 1,500 prompts from 386 working sessions contributed by 93 human workers, our analysis yields insights on two fronts: on the agent side, rankings on CollabSkill diverge meaningfully from those of existing fully autonomous benchmarks where Codex leads, with Claude Code ranking first; on the human side, CollabSkill reveals that practical experience emerges as the primary driver of collaboration skill, with hands-on collaboration meaningfully shifting workers' AI literacy. Together, we hope CollabSkill enables the community to invest in systematic evaluation of human-agent collaboration and spurs development efforts aimed at building AI agents that genuinely augment human workers.