When Users Change Their Mind: Evaluating Interruptible Agents in Long-Horizon Web Navigation

Existing web agent benchmarks have largely converged on short, single-site tasks that frontier models are approaching saturation on. However, real world web use consists of long-horizon, multi-site workflows. Common web navigation tasks, such as comparing products across different domains, planning trips across multiple services, or summarizing information from multiple search queries, require sustained context and cross-site reasoning over potentially hours of browsing. To capture and evaluate such behaviors, we introduce Odysseys: a benchmark of 200 long-horizon web tasks derived from real world browsing sessions evaluated on the live Internet. We find that binary pass/fail evaluation is inadequate for long-horizon settings and introduce a rubric-based evaluation, annotating each Odysseys task with an average of 6.1 graded rubrics. We demonstrate that this yields higher agreement with humans and provides a more fine-grained signal than commonly used trajectory-level LLM-as-a-judge evaluation metrics. We tested several leading frontier models and find that the strongest models achieve a success rate of 44.5%, which leaves substantial room for future improvements. Beyond task success, we argue that efficiency is a first-class concern for long-horizon agents. We introduce a Trajectory Efficiency metric (rubric score per step) and find that even frontier agents achieve only 1.15%, marking an evident need for agents that can succeed efficiently and not simply eventually. Odysseys isolates the critical evaluation of long-horizon proficiency in open-web environments, providing a realistic benchmark to measure progress towards computer-use agents that can potentially productively operate for hours. We release our tasks, evaluation scripts, and other results at https://odysseys-website.pages.dev

Large language model (LLM)-based agents have emerged as powerful autonomous controllers for digital environments, including mobile interfaces, operating systems, and web browsers. Web navigation, for example, requires handling dynamic content and long sequences of actions, making it particularly challenging. Existing LLM-based agents struggle with long-horizon planning in two main ways. During online execution, they often lose track as new information arrives, lacking a clear and adaptive path toward the final goal. This issue is further exacerbated during reinforcement learning (RL) fine-tuning, where sparse and delayed rewards make it difficult for agents to identify which actions lead to success, preventing them from maintaining coherent reasoning over extended tasks. To address these challenges, we propose two contributions. First, we introduce an agent framework that leverages proprietary models for online planning through subgoal decomposition. Second, we present MiRA (Milestoning your Reinforcement Learning Enhanced Agent), an RL training framework that uses dense, milestone-based reward signals. The real-time planning mechanism improves proprietary models such as Gemini by approximately a 10% absolute increase in success rate (SR) on the WebArena-Lite benchmark. Meanwhile, applying MiRA to the open Gemma3-12B model increases its success rate from 6.4% to 43.0%. This performance surpasses proprietary systems such as GPT-4-Turbo (17.6%) and GPT-4o (13.9%), as well as the previous open-model state of the art, WebRL (38.4%). Overall, our findings demonstrate that combining explicit inference-time planning with milestone-based rewards significantly improves an agent's long-horizon capabilities, paving the way for more robust and general-purpose autonomous systems.

Existing LLM-based web agents struggle on complex, long-horizon tasks due to limited in-context memory, weak planning abilities, and greedy behaviors that lead to premature termination. To address these challenges, we propose \SA{}, a hierarchical planning framework that interleaves planning and execution via dynamic $\ANDOR$ trees. The framework separates structural planning from LLM-based reasoning, enabling principled error recovery through node repair, systematic exploration of alternatives via OR nodes, and modular plans that can facilitate human intervention. On WebArena (630 tasks), \SA{} achieves a $\sim$53% success rate vs.\ $\sim$46% for AgentOccam, and on complex multi-constraint Amazon shopping tasks, gains reach 10% over the strongest baseline.