PsychAgent: An Experience-Driven Lifelong Learning Agent for Self-Evolving Psychological Counselor
Authors: Yutao Yang, Junsong Li, Qianjun Pan, Jie Zhou, Kai Chen, Qin Chen, Jingyuan Zhao, Ningning Zhou, Xin Li, Liang He
Organizations: School of Computer Science and Technology, East China Normal University · Shanghai AI Laboratory · School of Psychology and Cognitive Science, East China Normal University
Existing methods for AI psychological counselors predominantly rely on supervised fine-tuning using static dialogue datasets. However, this contrasts with human experts, who continuously refine their proficiency through clinical practice and accumulated experience. To bridge this gap, we propose an Experience-Driven Lifelong Learning Agent (PsychAgent) for psychological counseling. First, we establish a Memory-Augmented Planning Engine tailored for longitudinal multi-session interactions, which ensures therapeutic continuity through persistent memory and strategic planning. Second, to support self-evolution, we design a Skill Evolution Engine that extracts new practice-grounded skills from historical counseling trajectories. Finally, we introduce a Reinforced Internalization Engine that integrates the evolved skills into the model via rejection fine-tuning, aiming to improve performance across diverse scenarios. Comparative analysis shows that our approach achieves higher scores than strong general LLMs (e.g., GPT-5.4, Gemini-3) and domain-specific baselines across all reported evaluation dimensions. These results suggest that lifelong learning can improve the consistency and overall quality of multi-session counseling responses.
Figures & tables
Figure 1: The overall architecture of PsychAgent , an experience-driven lifelong learning framework for psychological counseling. The system operates through a synergistic closed-loop mechanism: (a) The Memory-Augmented Planning Engine ensures therapeutic continuity across longitudinal sessions by reasoning over dynamic client profiles and formulating strategic goals; (b) The Skill Evolution Engine manages a hierarchical repository of therapeutic techniques, supporting both real-time context-aware retrieval and the post-session abstraction of novel skills; (c) The Reinforced Internalization Engine solidifies these capabilities via rejection fine-tuning, where optimal trajectories are selected to transform explicit skills into the model’s endogenous intuition.
Model
Counselor-level
Client-level
Shared
Specific
Shared
Specific
General-purpose LLMs
GPT-5.4
5.54
7.41
5.07
7.72
Gemini-3
5.34
7.04
4.97
7.52
Qwen3-Max
5.88
7.74
5.41
7.81
DeepSeek-V3.2
5.54
7.12
5.06
7.70
Table 1: Main results in terms of counselor- and client-level metrics. † means the model is based on Qwen3-8B. Best results are in bold and second-best results are underlined.
Model
Human A
Human B
LLM
Rank
PsychAgent
4.295
4.370
4.303
1
Qwen3-Max
3.943
4.024
4.039
2
TheraMind
3.743
3.649
3.573
3
Table 2: Results of human evaluation.
Counselor-level
Client-level
Shared
Specific
Shared
Specific
PsychAgent
7.32
7.91
5.92
8.24
w/o MAPE
7.07
7.66
5.86
8.03
w/o SEE
7.02
7.52
5.61
7.90
w/o RIE
7.05
7.67
5.67
7.89
Table 3: The results of ablation studies.
Figure 2: Clients’ Emotional Trajectories.
Counselor-level
Client-level
Shared
Specific
Shared
Specific
DeepSeek-V3.2
5.54
7.12
5.06
7.70
+ Vanilla RAG
5.45
6.79
4.92
7.67
+ Graph RAG
5.45
6.88
4.92
7.73
+ Mem0
5.45
6.94
4.87
7.68
+ MemoryBank
5.49
6.92
4.90
7.70
Table 4: Influence of Memory Mechanisms.
Figure 3: Detailed results across Counselor- and Client-Level therapy metrics
Appendix figures & tables5 assets
Supplementary material from the paper’s appendix.
Appendix
Level
Group
n
Human A vs Human B
LLM vs Human A
LLM vs Human B
Overall
All ratings
2088
0.675
0.770
0.877
By dimension
Ethics
522
0.606
0.756
0.823
Interaction
522
0.576
0.691
0.841
Intervention
522
0.747
0.812
0.907
Perception
522
0.546
0.660
0.843
By model
PsychAgent
692
0.626
0.752
0.865
Appendix
Table 5: Quadratic Weighted Kappa (QWK) across raters.
Level
Group
n
LLM − Human A
LLM − Human B
Overall
All ratings
2088
−0.022
−0.043
By dimension
Ethics
522
−0.031
−0.102
Interaction
522
− 0.025
−0.048
Intervention
522
−0.042
−0.038
Perception
522
−0.038
− 0.017
By model
PsychAgent
692
− 0.009
−0.066
Appendix
Table 6: Systematic mean-score bias of LLM Rater (Gemini-3) relative to each human rater. Positive values indicate that the LLM assigns higher scores on average.
Metric
SFT
Internalization
Dialogue / session count
6701
729
Counselor turns
154,966
20,869
Turns with <skill> tags
154,959
20,865
Unique matched multi-skill bundles
19,296
2,396
Isolated-skill turn ratio
50.8%
65.8%
Multi-skill turn ratio
49.2%
34.2%
Appendix
Table 7: Overall structural comparison between the SFT baseline and internalization data. The main shift is not a larger share of multi-skill turns, but more stable functional packaging and clearer family-level reuse across contexts.
Functional skill
Therapy
Internal
SFT
Status
Goal-to-Record Bridge
CBT
30
58
stable
Rated Reappraisal Loop
CBT
22
104
stable
Dose-Specified Practice Scaffold
BT
18
72
stable
Validation-Wrapped Pacing Regulation
PDT
6
0
stable
Alternative-Story Amplification
PMT
241
1338
stable
Resource-to-Action Scaffold
HET
54
166
stable
Appendix
Table 8: Representative candidate functional skills after internalization. These packages are best interpreted as operationally new functional units built from known micro-skills, rather than as entirely new canonical techniques.
Functional family
Therapies involved
Internal
SFT
Progress Consolidation Package
BT, HET, PDT, PMT
292
2287
Goal-to-Practice Bridge
BT, CBT, HET, PMT
207
984
Affect Attunement Before Deeper Work
CBT, HET, PDT
28
48
Appendix
Table 9: Representative functional families reused across therapies after internalization. The main evidence comes from family-level reuse rather than from frequent exact mixed-therapy bundles in a single turn.
Ubiquitous Knowledge Processing Lab (UKP Lab), Department of Computer Science and Hessian Center for AI (hessian.AI), Technische Universität Darmstadt · National Research Center for Applied Cybersecurity ATHENE, Germany · Department of Electrical Engineering, Indian Institute of Technology Delhi, India +1