Taming Actor-Observer Asymmetry in Agents via Dialectical Alignment
Authors: Bobo Li, Rui Wu, Zibo Ji, Meishan Zhang, Hao Fei, Min Zhang, Mong-Li Lee, Wynne Hsu
Organizations: National University of Singapore · Sichuan University · University of Minnesota Twin Cities · Harbin Institute of Technology, Shenzhen · University of Oxford
Large Language Model agents have rapidly evolved from static text generators into dynamic systems capable of executing complex autonomous workflows. To enhance reliability, multi-agent frameworks assigning specialized roles are increasingly adopted to enable self-reflection and mutual auditing. While such role-playing effectively leverages domain expert knowledge, we find it simultaneously induces a human-like cognitive bias known as Actor-Observer Asymmetry (AOA). Specifically, an agent acting as an actor (during self-reflection) tends to attribute failures to external factors, whereas an observer (during mutual auditing) attributes the same errors to internal faults. We quantify this using our new Ambiguous Failure Benchmark, which reveals that simply swapping perspectives triggers the AOA effect in over 20% of cases for most models. To tame this bias, we introduce ReTAS (Reasoning via Thesis-Antithesis-Synthesis), a model trained through dialectical alignment to enforce perspective-invariant reasoning. By integrating dialectical chain-of-thought with Group Relative Policy Optimization, ReTAS guides agents to synthesize conflicting viewpoints into an objective consensus. Experiments demonstrate that ReTAS effectively mitigates attribution inconsistency and significantly improves fault resolution rates in ambiguous scenarios.
Large language model (LLM)-based multi-agent systems have experienced rapid growth in recent years. Despite their promise, such systems remain fragile, frequently exhibiting reasoning and coordination errors that can lead to system-level failures. Failure attribution in such systems relies on tracing natural language interactions among agents to identify the decisive error, which refers to the earliest action whose correction can reverse system failure. There are two key challenges: 1) Shallow attribution: Existing methods often capture only minor deviations, such as incomplete retrievals or formatting errors, which verification mechanisms can correct, while missing the decisive cause of system failure. 2) Contextual degradation: As the length of the system traces increases, the model's reasoning ability rapidly deteriorates. To address these challenges, we propose DCFA, a training-free framework for failure attribution. DCFA integrates a global module that constructs structured causal-inspired dependency graphs from system traces to identify the initial decisive error, and a local module that applies local counterfactual-inspired reasoning to refine causal-inspired attribution. Experiments on the Who&When benchmark across six LLMs show that DCFA improves step-level accuracy by up to 8.27% over state-of-the-art baselines.
Large language model-driven multi-agent systems (LLM-MAS) excel at complex tasks, yet unreliable agents remain a key bottleneck to system-level reliability. Automatic failure attribution is therefore critical, but existing approaches, such as direct prediction of agent-error pairs and agent-first failure attribution, rely on local logs of agents and miss global failures that only manifest over full interaction trajectories, such as cross-step inconsistencies and inter-agent coordination errors. Moreover, directly predicting failures induces a large combinatorial search space, hindering fine-grained attribution. To address these challenges, we propose VerifyMAS, a hypothesis verification framework for agent failure attribution. Instead of directly predicting faulty agents and error types, VerifyMAS formulates and verifies failure hypotheses against full trajectories. This verification-based approach decomposes attribution into trajectory-level error validation and fine-grained agent localization, providing an error-first attribution approach that captures global failure patterns while substantially reducing the search space. We further introduce a hypothesis-based data construction strategy grounded in a structured error taxonomy and fine-tune a specialized LLM verifier model for trajectory-level failure verification and agent attribution. Experiments on Aegis-Bench and Who&When show that VerifyMAS consistently improves diverse backbone models, including open-source Qwen and API-based GPT models, outperforming prior methods without sacrificing inference efficiency for long multi-agent trajectories.
Large Language Model (LLM)-based Multi-Agent Systems (MAS) enable complex problem-solving but introduce significant debugging challenges, characterized by long interaction traces, inter-agent dependencies, and delayed error manifestation. Existing diagnostic approaches often rely on expensive expert annotation or ''LLM-as-a-judge'' paradigms, which struggle to pinpoint decisive error steps within extended contexts. In this paper, we introduce ErrorProbe, a self-improving framework for semantic failure attribution that identifies responsible agents and the originating error step. The framework operates via a three-stage pipeline: (1) operationalizing the MAS failure taxonomy to detect local anomalies, (2) performing symptom-driven backward tracing to prune irrelevant context, and (3) employing a specialized multi-agent team (Strategist, Investigator, Arbiter) to validate error hypotheses through tool-grounded execution. Crucially, ErrorProbe maintains a verified episodic memory that updates only when error patterns are confirmed by executable evidence, without the need for annotation. Experiments across the TracerTraj and Who&When benchmarks demonstrate that ErrorProbe significantly outperforms baselines, particularly in step-level localization, while the verified memory enables robust cross-domain transfer without retraining.