DiagnosticIQ: A Benchmark for LLM-Based Industrial Maintenance Action Recommendation from Symbolic Rules

Industrial maintenance environments increasingly rely on AI systems to assist operators in understanding asset behavior, diagnosing failures, and evaluating interventions. Although large language models (LLMs) enable fluent natural-language interaction, deployed maintenance assistants routinely produce generic explanations that are weakly grounded in telemetry, omit verifiable provenance, and offer no testable support for counterfactual or action-oriented reasoning that undermine trust in safety-critical settings. We present IndustryAssetEQA, a neurosymbolic operational intelligence system that combines episodic telemetry representations with a Failure Mode Effects Analysis Knowledge Graph (FMEA-KG) to enable Embodied Question Answering (EQA) over industrial assets. We evaluate on four datasets covering four industrial asset types, including rotating machinery, turbofan engines, hydraulic systems, and cyber-physical production systems. Compared to LLM-only baselines, IndustryAssetEQA improves structural validity by up to 0.51, counterfactual accuracy by up to 0.47, and explanation entailment by 0.64, while reducing severe expert-rated overclaims from 28% to 2% (approximately 93% reduction). Code, datasets, and the FMEA-KG are available at https://github.com/IBM/AssetOpsBench/tree/IndustryAssetEQA/IndustryAssetEQA.

In industrial procurement, an LLM answer is useful only if it survives a standards check: recommended material must match operating condition, every parameter must respect a regulated threshold, and no procedure may contradict a safety clause. Partial correctness can mask safety-critical contradictions that aggregate LLM benchmarks rarely capture. We introduce IndustryBench, a 2,049-item benchmark for industrial procurement QA in Chinese, grounded in Chinese national standards (GB/T) and structured industrial product records, organized by seven capability dimensions, ten industry categories, and panel-derived difficulty tiers, with item-aligned English, Russian, and Vietnamese renderings. Our construction pipeline rejects 70.3% of LLM-generated candidates at a search-based external-verification stage, calibrating how unreliable industrial QA remains after LLM-only filtering. Our evaluation decouples raw correctness, scored by a Qwen3-Max judge validated at $κ_w = 0.798$ against a domain expert, from a separate safety-violation (SV) check against source texts. Across 17 models in Chinese and an 8-model intersection over four languages, we find: (i) the best system reaches only 2.083 on the 0--3 rubric, leaving substantial headroom; (ii) Standards & Terminology is the most persistent capability weakness and survives item-aligned translation; (iii) extended reasoning lowers safety-adjusted scores for 12 of 13 models, primarily by introducing unsupported safety-critical details into longer final answers; and (iv) safety-violation rates reshuffle the leaderboard -- GPT-5.4 climbs from rank 6 to rank 3 after SV adjustment, while Kimi-k2.5-1T-A32B drops seven positions. Industrial LLM evaluation therefore requires source-grounded, safety-aware diagnosis rather than aggregate accuracy. We release IndustryBench with all prompts, scoring scripts, and dataset documentation.

We introduce FactoryBench, a benchmark for evaluating time-series models and LLMs on machine understanding over industrial robotic telemetry. Q&A pairs are organized along four causal levels (state, intervention, counterfactual, decision) instantiating Pearl's ladder of causation, and span five answer formats: four structured formats are scored deterministically and free-form answers are scored by an LLM-as-judge voting protocol. We propose a scalable Q&A generation framework built around structured question templates, present FactoryWave (a dense, multitask, multivariate sensor dataset collected from a UR3 cobot and a KUKA KR10 industrial arm), and construct FactoryBench as a large-scale benchmark of over 70k Q&A items grounded in roughly 15k normalized episodes from FactoryWave, AURSAD, and voraus-AD. Zero-shot evaluation of six frontier LLMs shows that no model exceeds 50% on structured levels or 18% on decision-making, revealing a wide gap between current models and operational machine understanding.