WhiteTesseract: Reframing the Interpretation of Cultural Heritage through XR and Conversational AI

We present the Living Library, an end-to-end framework for transforming fragmented digital archives into governed, conversational, in-person exhibit experiences. Developed and deployed at the Theodore Roosevelt Presidential Library, the framework comprises four layers: digitization and corpus creation, AI-powered processing, retrieval and reasoning, and an optional embodied conversational interface. The first three layers aggregate a 300,000-record collection, apply OCR and structured metadata enrichment for expert curatorial review, and publish records to a hybrid dense/semantic index. Expert review is conducted through the Archivist App, a curator-facing interface that supports correction of AI-generated transcriptions and metadata. The governed corpus powers both a researcher-facing interface and Talk to TR, a continuously operating exhibit that embodies Theodore Roosevelt as a full-scale digital human within a museum environment. To support live, face-to-face interactions, Cross-Era Analogical Grounding reframes contemporary questions through documented historical parallels, allowing Roosevelt to address present-day topics without inventing facts. Dual-path retrieval and end-to-end streaming keep responses grounded and responsive. Layered watchdogs, visitor-session isolation, automated conversation management, and independently restartable services enable reliable unattended operation for hundreds of visitors. Avatar realism, spatial audio, lighting, staging, and conversational design are developed and evaluated as an integrated experience. Rather than report a controlled benchmark, we describe lessons from operating Talk to TR as a public exhibit and offer a transferable model for transforming archival collections into believable, in-person conversational experiences.

User Experience Research (UXR) Points of View (POVs) distil complex and often fragmented research evidence into actionable perspectives that guide how teams interpret user needs, frame design decisions, and align stakeholders. Although POVs are widely used in industry practice, there are few published examples that explicitly document how POVs are constructed, particularly in culturally sensitive and low-resource contexts. This paper presents an exemplar case study demonstrating how a culturally grounded, AI-augmented UXR POV was developed to inform TeleDeCa, a telemedicine dementia care framework for family caregivers in Nigeria. Building on the UXR POV Playbook and pyramid framework, we illustrate how mixed-methods research, hypothesis generation, and ontology-based modelling can be combined to form a defensible POV without requiring a fully finalised system or validated outcomes. Generative AI (GenAI) is integrated across the UXR POV framework as a bounded research collaborator, supporting synthesis, hypothesis exploration, and narrative construction while preserving human judgment, ethical accountability, and cultural sensitivity. The contribution of this paper lies in the extraction of reusable Play Cards and a Play that extend the UXR POV Playbook and serve as exemplar material for the CHI 2026 workshop on developing AI-powered UXR POVs.

Vision-language models (VLMs) have made interactive digital museums increasingly feasible by connecting 3D digitization with natural-language artifact exploration. However, in cultural heritage domains such as ancient Greek pottery, reliable VLM assistance is limited by two challenges. First, open-ended interpretation requires grounding fine-grained 2D/3D visual evidence in specialized curatorial knowledge, yet the retrieval process may introduce weak sources and unverifiable references. Second, when the available evidence is incomplete, noisy, or ambiguous, VLMs often produce confident but unsupported answers instead of calibrated uncertainty. To address these challenges, we propose VaseMuseum, a lightweight and modular multimodal agent framework for intelligent digital museums of ancient Greek pottery. VaseMuseum combines an interactive virtual museum with VaseAgent, which supports both 2D images and 3D artifacts through multimodal perception, 3D-aware reasoning, external knowledge retrieval, and inference-time reliability control. Specifically, VaseAgent retrieves evidence from authoritative web and museum knowledge sources, and source-level control selects diverse and verifiable evidence before generation. Meanwhile, response-level control checks generated claims against the evidence pool and encourages neutral, evidence-bounded answers when support is insufficient or conflicting. Moreover, a training-free GRPO-style selection mechanism favors responses with valid references and calibrated confidence without updating the VLM backbone. Experiments in a realistic digital museum simulation show that VaseMuseum improves citation validity, reduces hallucinations on knowledge-intensive queries, and produces more neutral answers under ambiguity compared with search-enabled VLM baselines.