TRAFA: Anticipating User Actions to Reduce Errors in Procedural Tasks with Predictive Feedback

We envision a proactive multi-modal assistant system which gives users real-time step-by-step guidance on a procedural task, autonomously deciding \textit{when} to interrupt, and \textit{how} to coach. However, progress is limited by the absence of large-scale, cross-domain benchmarks that reflect realistic conditions, particularly the common case in which users deviate from the expected step sequence. We address this gap with four contributions: \textbf{(1)}we release \textbf{EgoProactive}, a large-scale wearable-egocentric dataset for proactive procedural assistance with explicit Out-of-Plan (OOP) annotations and recovery steps; \textbf{(2)}we augment five established benchmarks (Ego4D, EPIC-KITCHENS, EgoExo4D, HoloAssist, HowTo100M) into \textbf{Pro\textsuperscript{2}Bench} under a unified proactive-guidance schema; \textbf{(3)}we propose a \textbf{decoupled planner--interaction architecture} specialized for procedural state, visual cues, and recovery injection; \textbf{(4)}we introduce a post-training recipe that transfers across model families, validated by cross-backbone replication on Llama4 and Qwen-3.6-VL. In extensive experiments, our trained Llama-4 system substantially improves objective intervention quality over strong proprietary baselines (Claude Opus4.6, Gemini3.1Pro, GPT5.2) and open-weight baselines (Qwen3VL~235B) baselines across all six datasets. Oracle-plan experiments further show that, when plan quality is controlled, the trained duplex model produces high-quality guidance and large gains on Out-of-Plan recovery.

Procedural tasks with multiple ordered steps are ubiquitous in daily life. Recent advances in multimodal large language models (MLLMs) have enabled personal assistants that support daily activities. However, existing systems primarily provide reactive guidance triggered by user queries, or limited proactive assistance for isolated short-term events rather than long-horizon procedural tasks. In this work, we introduce Pro$^2$Assist, a step-aware proactive assistant that continuously tracks fine-grained task progress and reasons over the user's evolving state to provide timely assistance throughout tasks. Pro$^2$Assist leverages multimodal data from augmented reality (AR) glasses to achieve motion-based perception. It then extracts step-oriented procedural context from multi-scale temporal dynamics and task-specific expert knowledge. Based on both sensory input and procedural context, Pro$^2$Assist performs continuous reasoning to infer user needs and display timely assistance on AR glasses. We evaluate Pro$^2$Assist using a dataset curated from public sources and a real-world dataset collected on our testbed with AR glasses. Extensive evaluations show that Pro$^2$Assist outperforms the best-performing baselines by over 21% in procedural action understanding accuracy, and it achieves up to 2.29x the proactive timing accuracy of baselines. A user study with 20 participants further shows that 90% find Pro$^2$Assist useful, indicating its effectiveness for real-world procedural assistance.

While ML can produce complex models beyond those that a human could produce manually, incorporating human input can often improve performance beyond purely data-driven models. While this feedback could come from system designers or domain experts, in many cases, the end users who regularly use the system will naturally develop an understanding of its flaws and desire the ability to change the system's behavior based on their knowledge. While soliciting feedback from end users can result in significant model improvement over time, introducing these feedback techniques can also affect several human factors-such as trust or perception of system accuracy-that are not yet fully understood and have different effects reported in the existing literature. Therefore, we sought to build on the existing research to further explore how the act of providing feedback can affect user understanding of an intelligent system and its accuracy in different contexts. We present three controlled experiments that study the effects of interactive feedback collections on user impressions in domains with objective and subjective feedback. The results show that in a context where there is an objectively correct answer, providing HITL feedback lowered both participants' trust in the system and their perception of system accuracy, regardless of whether the system accuracy improved in response to their feedback. However, when the feedback being provided involved subjective opinion, no such negative bias was observed. Furthermore, in the objective context, participants distrusted the system over time, whereas participants in the subjective context mistrusted the system over time. These results highlight the importance of considering the effects of allowing different types of end-user feedback on user trust when designing intelligent systems.