Multimodal large language model (MLLM)-based embodied agents have shown strong potential for solving complex tasks in physical environments. However, personalized assistance requires more than following generic instruction or recognizing object categories. In real-world scenarios, the intended target is often specified only implicitly through prior interactions, requiring agents to leverage personalized context accumulated over time. In this work, we propose POLAR, a multiomodal memory-augmented framework for personalized embodied agents over long-term user interactions. POLAR organizes prior interactions into a multimodal knowledge graph that captures semantic memory for personalized context and visual concepts, and episodic memory for embodied experiences such as agent trajectories. To execute embodied tasks, POLAR retrieves relevant memories to interpret the current request and guide task execution. We evaluate POLAR across multiple MLLM backbones and diverse evaluation scenarios to study the role of memory in long-term personalization. Results show that the proposed memory mechanism consistently improves performance by enabling more effective use of information accumulated over prior interactions. The gains are especially pronounced when the agents are required to reason across multiple interactions, perform multi-hop inference, or tracking updates in user-specific context over time.
Long-horizon embodied interaction requires agents to retain and continually update information about the environment as they observe, act, and encounter change. Yet current agents struggle to maintain such memory reliably. Our analysis traces this limitation to four key deficiencies: weak fine-grained visual memory, unreliable dynamic world-state tracking, failing to record world state revealed by interaction outcomes, and limited generalization from prior experience. However, existing benchmarks do not directly assess these memory capabilities during long-horizon embodied interaction. To address this gap, we introduce EmbodiedMemory-Bench (EMem-Bench), comprising 2,554 interactive episodes across four task families. EMem-Bench requires agents to build and update memory from interaction history, then use it to complete a later task by acting in the environment. We further present Embodied-Memorizer (EMem), an external memory system that organizes embodied experience into spatial, event, and scene memories. We also train EMem-8B, an 8B policy that manages and uses these memories. We evaluate a diverse range of open-source and proprietary MLLMs and representative multimodal memory systems. Results show that current models remain weak and uneven across the four challenges. Under matched backbones, EMem achieves the best overall performance among the evaluated memory systems and improves both open-source and proprietary models, while EMem-8B further improves over its backbone. Project page: https://zju-omniai.github.io/EmbodiedMemoryBench/
Existing large language model (LLM) based memory systems apply universal, static policies that overlook a fundamental reality: the contexts that are worth storing in memory are different across users. This misalignment wastes limited memory budget on transient interactions while failing to preserve critical context for long horizon tasks. To address this gap, we investigate an underexplored question: can LLM based memory systems learn personalized memory policies? We introduce PerMemBench, the first benchmark for evaluating personalized memory systems, featuring multi year, multi domain interaction histories across diverse user personas. We further present the first empirical study of memory personalization, proposing session level storage gating, a lightweight framework that selectively bypasses memory operations for transient sessions. Our study confirms that personalization yields substantial retention gains under perfect gating, yet reveals that accurate gating remains an open and critical challenge.
Long-term memory systems allow LLM agents to preserve information beyond a single context window, but most systems focus on storing and retrieving facts after extraction, leaving the write decision under-specified. What deserves memory can depend on the user's current task, topic, activity, or interaction partner, while uniform extraction applies one notion of importance across these different situations. We formulate this challenge as preference-conditioned write control and introduce AdaMem, which uses adaptive natural-language Memory Policies to personalize what an agent writes to memory. Each policy represents the user's memory preference for a particular interaction context, is updated from periodic feedback, and controls subsequent memory writing. We evaluate this loop in AdaMem-Bench, which assigns different memory preferences to six concurrent interaction personas across five ten-week stories. Across two extraction models and two feedback modes, AdaMem improves average QA accuracy over Mem0 from 80.0% to 84.35% while reducing persistent memory by 9.27%. Our analyses show that explicit feedback helps models learn better memory policies, but current models still struggle to translate those policies into reliably selective writing behavior. AdaMem thus demonstrates the promise of adaptive write control while exposing policy execution as a central limitation of current memory agents. Our code is publicly available: https://github.com/galaxyChen/AdaMem