Learning to Act under Noise: Enhancing Agent Robustness via Noisy Environments
Authors: Yuxin Chen, Xiaodong Cai, Junfeng Fang, Zhuowen Han, Yu Wang, Yaorui Shi, Yi Zhang, Qi Gu, +4 more
Abstract
Recent advances in large language models (LLMs) have facilitated the widespread deployment of LLMs as interactive agents capable of reasoning, planning, and tool use. Despite strong performance on existing benchmarks, such agents often exhibit notable degradation when deployed in real-world settings, where environments are inherently stochastic and imperfect. We argue that this discrepancy arises from a fundamental mismatch between idealized training settings and real-world interaction dynamics, where current paradigms rely on carefully curated task instructions and stable, well-controlled environments. To address this gap, we propose NoisyAgent, an agentic training framework that explicitly incorporates environmental imperfections into the agent learning process. We identify two major sources of interaction noise in real-world scenarios: user noise, which captures ambiguity and variability in user interaction, and tool noise, which reflects failures and anomalies in tool execution. We introduce such perturbations into the training pipeline by modifying user interaction patterns and simulating tool execution results within the training environment. To stabilize training while encouraging agents to handle increasingly challenging imperfections, noise is applied to only a subset of rollouts and progressively increased in difficulty as the model adapts to the current noise level. Extensive experiments demonstrate that our approach consistently improves agent robustness under noisy and dynamic environments. Our analysis reveals that training under noise conditions also yields performance gains on idealized benchmarks, suggesting that controlled exposure to environmental noise promotes more generalizable reasoning and decision-making behaviors. Our findings highlight the importance of modeling interaction imperfections for bridging the gap between agent training and real-world deployment.
While Large Language Model (LLM) agents demonstrate proficiency in static benchmarks, their deployment in real-world scenarios is hindered by the dynamic nature of user queries, tool sets, and interaction dynamics. To address this generalization gap, we formalize OpenAgent (Tool-Use Agent in Open-World), a problem setting characterized by distributional shifts across query, action, observation, and domain dimensions. To systematically diagnose its impact, we construct a controlled sandbox environment where we define fine-grained environmental shifts across a four-tier hierarchy, Perception, Interaction, Reasoning, and Internalization, and conduct a comprehensive series of experiments. Our analysis yields a series of key insights, demonstrating that agents trained via both Supervised Fine-Tuning(SFT) and Reinforcement Learning suffer from varying degrees of performance degradation when confronting open environmental shifts. Building on these insights, we propose Perturbation-Augmented Fine-Tuning, a disturbance-based intervention strategy for SFT that lays the foundation for enhancing agent robustness and utility in realistic environments. Our code will be released at: https://github. com/LAMDA-NeSy/OpenAgent.
Language agents, i.e., LLM agents, progress rapidly and are increasingly deployed in production environments. This trend underscores the urgent need for rigorous and realistic evaluations. However, most existing benchmarks evaluate agents in simplified, idealized settings. They typically rely on pre-packaged tool interfaces, overlook critical steps, and assume inputs are clean and fully specified. Consequently, they understate the difficulty of real deployments, where uncertainty and noise are ubiquitous and agents must proactively explore the environment to uncover new tools. To bridge this gap, we present AgentGym2, a new evaluation framework with task instances grounded in real-world end-to-end working demands. Beyond reasoning and planning, it measures agents' ability to execute end-to-end procedures, discover tools via exploration, compose tools for unseen tasks, and remain robust to noisy and underspecified information. Experiments on 15 proprietary and open-source models show that even SOTA systems like Gemini and GPT-5 struggle on AgentGym2, revealing a substantial gap between the capability of current agents and the demands of real-world applications.
Large language model based agents often fail in unfamiliar environments due to premature exploitation: a tendency to act on prior knowledge before acquiring sufficient environment-specific information. We identify autonomous exploration as a critical yet underexplored capability for building adaptive agents. To formalize and quantify this capability, we introduce Exploration Checkpoint Coverage, a verifiable metric that measures how broadly an agent discovers key states, objects, and affordances. Our systematic evaluation reveals that agents trained with standard task-oriented reinforcement learning consistently exhibit narrow and repetitive behaviors that impede downstream performance. To address this limitation, we develop a training strategy that interleaves task-execution rollouts and exploration rollouts, with each type of rollout optimized by its corresponding verifiable reward. Building on this training strategy, we propose the Explore-then-Act paradigm, which decouples information-gathering from task execution: agents first utilize an interaction budget to acquire grounded environmental knowledge, then leverage it for task resolution. Our results demonstrate that learning to systematically explore is imperative for building generalizable and real-world-ready agents.