Localizing Input Uncertainty Quantification for Large Language Models via Shapley Values
Authors: Seongjun Lee, Suwan Yoon, Changhee Lee
Organizations: Department of Artificial Intelligence, Korea University
Abstract
As large language models (LLMs) are increasingly integrated into high-stakes decision-making, the ability to reliably quantify uncertainty has become a critical requirement for safety and trust. However, current uncertainty quantification methods primarily operate at the output level, often failing to distinguish whether uncertainty arises from the model's lack of knowledge or from ambiguity in the user's input. While input-centric uncertainty quantification has recently emerged as a promising direction, it remains relatively underexplored and typically relies on coarse, input-level information. Consequently, users are provided with scalar uncertainty scores that offer little actionable guidance on which parts of the input should be clarified to improve reliability. To address this limitation, we propose Shapley-based input uncertainty Quantification (ShaQ), a framework for span-level attribution of input-induced uncertainty. Our approach models ambiguous spans in the input as players in a cooperative game and quantifies their contributions using Shapley values, defined via the weighted average of marginal reductions in conditional entropy obtained by clarifying each span coalition. Unlike existing input-level approaches, our formulation captures complex interactions among spans and provides a principled decomposition in which individual attributions sum exactly to the total input-induced uncertainty. We evaluate ShaQ on the AmbigQA and AmbiEnt benchmarks, where it achieves state-of-the-art performance in ambiguity detection. We further demonstrate its utility on MediTOD, showing that ShaQ can localize under-specified clinical utterances and facilitate human-AI collaboration in high-stakes settings. Overall, ShaQ improves uncertainty estimation and provides actionable insights for targeted input clarification.
Uncertainty estimation is essential not only for the trustworthy deployment of large language models (LLMs) but also as a foundation for self-refinement in LLM generation. However, existing approaches operate at suboptimal granularities: token-level scores lack semantic coherence, while sequence-level scores fail to localize errors. We formalize Span-Level Uncertainty Estimation (SLUE), a new task that targets the natural granularity for uncertainty: semantically coherent text spans, each conveying a single assessable unit of meaning. To address this task, we introduce SPANUQ, a lightweight probe that distills the uncertainty knowledge from expensive multi-sample inference into a single forward pass over LLM hidden states. SPANUQ employs a DETR-style span decoder to simultaneously detect spans and estimate their uncertainty via a Mixture of Beta distribution, trained with a principled combination of Beta NLL regression and contrastive ranking objectives. We construct SPANUQ-BENCH, the first span-level uncertainty benchmark comprising 20K prompts, 293K annotated spans, and continuous soft labels derived from multi-sample claim verification. Experiments on five LLM backbones show that SPANUQ consistently achieves the best span-level uncertainty quality, outperforming the strongest probe baseline and all sampling-based methods while being 10-20x faster. Its DETR-based span detector attains 0.910 F1, surpassing the best heuristic by 39.4%, enabling precise error localization that sequence-level methods cannot provide. The framework generalizes across five LLMs spanning two model families.
A key challenge in reliable LLM deployment is recognizing when uncertainty reflects irreducible variability in the task rather than limitations in the model's knowledge. In language tasks, a central source of such aleatoric uncertainty is input ambiguity or underspecification, where multiple interpretations remain plausible. Existing decomposition methods estimate aleatoric uncertainty by generating multiple clarifications of the input, querying the model for an answer under each clarification, and comparing the resulting answers. We argue that answers are not necessary for identifying ambiguity: they are often redundant, add avoidable cost, and can mislead through epistemic leakage. We support this claim theoretically, and propose a clarification-only approach that estimates this ambiguity-induced component directly from the space of plausible interpretations, without answers to the clarified inputs. Using ambiguity detection as an operational evaluation across three benchmarks, this direct approach improves AUROC (63.34 vs. 60.85), reduces computational cost by 4-26x in output tokens and 2.2-3.5x in API calls, and yields estimates with substantially lower correlation with epistemic uncertainty. Overall, our results suggest that ambiguity-induced aleatoric uncertainty is better estimated from the interpretation space than from the response space.
Large language models (LLMs) demonstrate remarkable performance across diverse tasks, but they often generate responses that appear plausible while being factually incorrect. This problem is compounded by the lack of explicit uncertainty estimates, which makes it difficult for users to judge the reliability of model outputs. Existing uncertainty quantification methods typically rely on indirect signals, such as entropy across sampled generations. These signals can be difficult to interpret and do not fully leverage the model's ability to assess its own uncertainty. We propose a simple yet effective self-assessment method for uncertainty quantification in LLMs. Our approach groups sampled generations into semantically distinct clusters, converts them into answer options in a structured multiple-choice question, and uses the probability assigned by the LLM to each option as a confidence estimate. Experiments across multiple models and datasets show that our method consistently outperforms baseline approaches. Notably, it achieves competitive performance with as few as two additional samples, demonstrating both its effectiveness and efficiency.