Large language models are rapidly becoming infrastructural components in high-stakes institutional settings, including public administration, legal reasoning, and healthcare, where opacity is not merely inconvenient but institutionally and legally untenable. Existing approaches to explainability are predominantly post-hoc, offering unstable, non-contestable accounts that have no formal relationship to the reasoning process that produced the output. We argue that the problem is not the absence of explanation but the absence of structured reasoning in the first place. This paper makes the case for a fundamentally different architecture, which we call the Glassbox Framework, in which Bayesian networks serve as transparent, ante-hoc mediation layers for generative models. Bayesian networks encode domain knowledge, causal assumptions, and probabilistic dependencies before inference occurs, enabling auditable reasoning traces, uncertainty quantification, and contestable outputs. We characterise the architecture of this framework and ground it in a benefit eligibility scenario, identifying the foundational challenges spanning semantic alignment, dynamic model construction, probabilistic grounding, and human governance that must be solved to realise it at scale. By shifting from post-hoc explanation to ante-hoc probabilistic mediation, this work outlines a principled path toward AI systems that are not only powerful but fundamentally accountable.
While large-scale models such as LLMs and diffusion models have achieved practical success, public institutions have emphasized the importance of explainability in AI. Existing methods for explaining AI, however, are not designed to provide completely faithful explanations of the behavior of large-scale AI systems. Although a completely faithful and interpretable explanation of the behavior of an AI system might be useful for AI governance, it has not been known whether providing such an explanation is theoretically possible. In this paper, we mathematically prove a fundamental quadrilemma in explaining AI, stating that AI and its explanation cannot satisfy the following four conditions simultaneously: 1) the complexity of the operation environment, 2) the goodness of the AI's performance, 3) the interpretability of the AI's explanation, and 4) the complete faithfulness of the AI's explanation. This quadrilemma suggests that, in most applications where we cannot change the environment or sacrifice good AI performance and an interpretable explanation, we should give up complete faithfulness of explanations and should instead aim to explain only the parts that are important for applications. As a consequence, the quadrilemma implies that AI governance should be designed on the premise that the faithfulness of AI explanations is always incomplete.
As artificial intelligence and machine learning (AI/ML) models become integral to network operations, their lack of transparency poses a significant barrier to operator trust. Existing explainable artificial intelligence (XAI) techniques often fail to bridge this gap for non-specialists, producing technical outputs that are difficult to translate into actionable insights. This paper presents a framework specifically designed to address this shortcoming. It leverages a moderately sized large language model (LLM) and extends beyond the standard use of SHapley Additive exPlanations (SHAP) feature influence values. The framework employs a structured prompt enriched with mutual feature interaction data to generate human-understandable natural language explanations. To validate our framework, we performed an empirical evaluation on an optical quality of transmission (QoT) estimation use case with human evaluators. We collected independent performance evaluations from specialists, which showed a high inter-evaluator agreement. Compared to a state-of-the-art baseline that uses only SHAP feature influence values in a straightforward prompt, our approach improves the explanation usefulness and scope by 12.2% and 6.2%, while achieving 97.5% correctness.
The emergence of Large Reasoning Models has introduced exceptionally long Chain-of-Thought traces, creating a transparency burden where critical logic is often buried under massive procedural text. To address this, we present ReasoningLens, an open-source framework designed for the hierarchical visualization and diagnostic auditing of complex reasoning chains. ReasoningLens addresses information necropsy by: (1) structuring traces into interactive hierarchies that separate high-level strategy from low-level execution; (2) leveraging an agentic auditor for automated error detection and tool-augmented verification; and (3) synthesizing systemic reasoning profiles to reveal model-specific blind spots. By transforming unstructured walls of text into actionable insights, ReasoningLens provides a modular foundation for interpreting, debugging, and optimizing the next generation of reasoning-centric AI.