Benchmarking Web Agent Safety under E-commerce Deceptive Interfaces
Authors: Zijing Shi, Meng Fang, Ling Chen
Organizations: AAII, University of Technology Sydney, NSW, Australia · University of Liverpool, Liverpool, UK
Abstract
As autonomous web agents are increasingly deployed to perform real-world tasks, ensuring their safety has become a critical concern. In this work, we study web agent behavior under realistic deceptive interfaces in the e-commerce domain. We introduce WebDecept, a lightweight and configurable plugin framework that enables controlled injection of deceptive interface patterns into existing web environments. Using WebDecept, we instantiate seven deceptive patterns commonly observed on the open web, including targeted advertisements, domain redirection, and shopping manipulation. By injecting these patterns into the frontend during task execution, we perform controlled evaluation of multiple multimodal web agents. Our results show that current web agents are highly susceptible to multiple classes of deceptive interfaces, and that prompt-based constraints are often insufficient to mitigate these failures. We further analyze how the design choices of deceptive patterns influence the success of such manipulations. These findings highlight safety challenges that should be addressed as web agents are scaled toward real-world deployment.
Vision-language model (VLM) based web agents demonstrate impressive autonomous GUI interaction but remain vulnerable to deceptive interface elements. Existing approaches either detect deception without task integration or document attacks without proposing defenses. We formalize deception-aware web agent defense and propose DUDE (Deceptive UI Detector & Evaluator), a two-stage framework combining hybrid-reward learning with asymmetric penalties and experience summarization to distill failure patterns into transferable guidance. We introduce RUC (Real UI Clickboxes), a benchmark of 1,407 scenarios spanning four domains and deception categories. Experiments show DUDE reduces deception susceptibility by 53.8% while maintaining task performance, establishing an effective foundation for robust web agent deployment.
Web-based agents powered by large language models are increasingly used for tasks such as email management or professional networking. Their reliance on dynamic web content, however, makes them vulnerable to prompt injection attacks: adversarial instructions hidden in interface elements that persuade the agent to divert from its original task. We introduce the Task-Redirecting Agent Persuasion Benchmark (TRAP), a benchmark for studying how persuasion techniques misguide autonomous web agents on realistic tasks. Across six frontier models, agents are susceptible to prompt injection in 25% of tasks on average (13% for GPT-5 to 43% for DeepSeek-R1), with small interface or contextual changes often doubling success rates and revealing systemic, psychologically driven vulnerabilities in web-based agents. We also provide a modular social-engineering injection framework with controlled experiments on high-fidelity website clones, allowing for further benchmark expansion.
Large language models are increasingly deployed as autonomous agents that interact with the web through browsers. While recent progress has been driven by benchmarks that evaluate end-to-end task success, these evaluations largely overlook two fundamental sources of difficulty in real web browsing: complex actions over rich user interfaces and visual perception of dynamically rendered content, especially in workflows that span multiple websites. We introduce CAP, a scalable benchmark for evaluating browser agents on cross-site, human-like web tasks that require non-trivial UI interactions and visual understanding. Specifically, we adopt a decomposition-and-recomposition pipeline that first abstracts each website into a structured site card capturing user-facing functions, complex execution operations, and perceptual requirements, and then recomposes these components into realistic cross-site workflows. Each task is therefore grounded in multiple specific operations on each website, enabling fine-grained diagnosis. Built on this framework, we construct 420 tasks across 108 real-world websites and 24 domains under careful quality control. Experiments on state-of-the-art browser agents using our verifiable agent-as-a-judge evaluation framework show low success rates and reveal that perception-heavy interactions remain a major bottleneck, exposing substantial gaps between current agents and real-world web browsing demands.