Socially assistive robots (SARs) are increasingly deployed in educational and information-sharing contexts, supported by advances in large language models that enable fluent real-time interaction. Despite the growing diversity of robot embodiments, it remains unclear whether a single robot appearance is appropriate across different interaction tasks or whether trust depends primarily on contextual factors. In this study, we examine how robot appearance and task type jointly influence trust in robots. Using a within-subjects video-based experiment (N = 81), participants evaluated three robots with distinct appearances while performing three educationally relevant tasks: teaching, procedural instruction, and personal-information discussion. Results from repeated-measures analyses show a strong main effect of task on trust, with participants reporting the highest trust during instructional guidance, moderate trust during teaching activities, and significantly lower trust when robots requested personal information. In contrast, robot appearance showed no significant main effect, and the interaction between appearance and task was marginal. These findings suggest that trust in human-robot interaction is shaped more strongly by task context than by physical embodiment alone. By focusing on future educators as end users, this work contributes empirical evidence toward task-aware robot deployment in educational environments and highlights the importance of aligning robot roles and behaviors with interaction goals rather than relying solely on anthropomorphic design.
As robots increasingly enter the workforce, human-robot interaction (HRI) must address how implicit social biases influence user preferences. This paper investigates how users rationalize their selections of robots varying in skin tone and anthropomorphic features across different occupations. By qualitatively analyzing 4,146 open-ended justifications from 1,038 participants, we map the reasoning frameworks driving robot color selection across four professional contexts. We developed and validated a comprehensive, multidimensional coding scheme via human--AI consensus (κ=0.73). Our results demonstrate that while utilitarian \textit{Functionalism} is the dominant justification strategy (52%), participants systematically adapted these practical rationales that align with existing racial and occupational stereotypes. Furthermore, we reveal that bias frequently operates beneath conscious rationalization: exposure to racial stereotype primes significantly shifted participants' color choices, yet their spoken justifications remained masked by standard affective or task-related reasoning. We also found that demographic backgrounds significantly shape justification strategies, and that robot shape strongly modulates color interpretation. Specifically, as robots become highly anthropomorphic, users increasingly retreat from functional reasoning toward \textit{Machine-Centric} de-racialization. Through these empirical results, we provide design implications to help reduce the perpetuation of societal biases in future workforce robots.
Assistive robots operating under shared autonomy must balance user control with autonomous assistance. Because robot actions depend on internal intent inference that is not directly observable, mismatches between inferred and intended goals can undermine coordination and trust. We investigate how interface-level transparency, including feedback modality (visual vs. auditory) and information richness (sparse vs. rich), shapes interaction in a vision-based shared autonomy system. In a user study with N=25 participants across two assistive manipulation tasks, we evaluate how these designs influence coordination and trust. Providing feedback significantly improves intent alignment and reduces corrective intervention, indicating that making the inferred goal legible accelerates convergence in shared control. Participants preferred visual over auditory feedback, while preferences for sparse versus rich information depended on task complexity. We also found that revealing the full belief distribution did not consistently improve alignment or trust. Together, these findings indicate that effective transparency enhances coordination primarily through goal legibility, while trust depends on task-appropriate information exposure rather than maximal disclosure. Based on these results, we outline guidelines for designing transparent shared autonomy systems.
Video world models are increasingly used in robotic manipulation, yet existing benchmarks mostly evaluate them under valid, feasible, and safe instructions. We introduce RoboTrustBench, a benchmark for evaluating the trustworthiness of video world models under four scenarios: Normal, Constraint-Sensitive, Counterfactual, and Adversarial. Built from real-world DROID episodes, RoboTrustBench contains 1,207 expert-validated instruction-image pairs and a six-dimensional evaluation protocol with 13 fine-grained criteria. Evaluating seven representative video world models with human and MLLM assessment, we find that current models often generate visually coherent videos, but struggle with constraint reasoning, counterfactual grounding, physical interaction, and unsafe-instruction suppression. These results show that visual quality and surface-level instruction following are insufficient for trustworthy robotic video world modeling.