As agentic systems tackle increasingly complex multi-step tasks, evaluating their trajectories presents a major bottleneck - human annotation of a single trajectory on popular agentic benchmarks can take hours, making it difficult to scale evaluations for measuring performance or curating training data. This has driven widespread reliance on automated approaches such as LLM-as-a-judge (LLMJ) to critique agents at the process and outcome-levels at scale, however, the soundness of LLMJ critiques often goes unmeasured. Here, we introduce Counsel, the first public dataset of meta-evaluations for agentic tasks. Counsel consists of process-level critiques from open-weight LLMJs on two agent benchmarks: tau-bench (customer support agents) and DA-Code (coding agents), and human meta-evaluations of these critiques. Human annotators label critiques on each flagged error as "spot on", "correct location but poor reasoning", or "should not have flagged", achieving reliable inter-annotator agreement (Krippendorff's alpha of 0.78). The resulting dataset stratifies LLMJ critiques by human alignment across both error location within a trajectory and reasoning quality, serving as valuable data to calibrate, improve, or train LLMJs for agents. Comparing open-weight judges, we find that more capable judge models and more reasoning effort both enabled improved human agreement, with the strongest judge reaching ~88% agreement on location and ~65% on reasoning. Counsel is generated using open-weight models and is permissively licensed for broad community use, which we hope will enable rigorous study and improved alignment of LLM-based evaluators for agentic systems.
Agentic systems are becoming more capable: agents define strategies, take actions, and interact with different environments. This autonomy poses serious challenges for overseeing and assessing agent behavior. Most current tools are limited, focusing on observability with basic evaluation capabilities or imposing static, hand-crafted error taxonomies that cannot adapt to new domains. To address this gap, we present Agentic CLEAR, an automatic, dynamic, and easy-to-use evaluation framework. It produces textual insights into the agent behavior on three levels of granularity: system, trace, and node. Agentic CLEAR operates above the observability layer, enabling seamless integration and featuring an intuitive UI that makes agent evaluation highly accessible. In our experiments on four benchmarks, seven agentic settings, and tens of thousands of LLM calls, we show that Agentic CLEAR produces high-quality, data-driven, insightful feedback. Our analysis shows strong alignment with human-annotated errors and the ability to predict task success rate.
Task-oriented conversational agents are evaluated using curated or automatically generated benchmarks, yet benchmark quality is rarely assessed. Poor benchmarks may contain inconsistent tasks, simplistic scenarios, or limited policy coverage, leading to unreliable evaluations. We introduce a reference-free framework that uses LLM judges to assess benchmark consistency, complexity, and policy coverage, while providing actionable diagnostics of weaknesses. We validate the framework by demonstrating agreement with independent human annotations and by evaluating benchmarks generated by LLMs of varying capabilities, as well as benchmarks subjected to controlled quality-degrading perturbations. Across domains and judge models, the proposed metrics consistently distinguish between benchmark quality levels. We further demonstrate the framework's applicability to manually curated benchmarks. Our framework offers a practical approach for evaluating synthetic and manually curated conversational-agent benchmarks.
Before letting an agent operate over real context, can you prove it used the right evidence? GroundEval turns that question into a deterministic test of what the agent searched, fetched, cited, and was permitted to access. In one case study, two frontier LLM judges scored a plausible agent response 0.85 and higher. But the trace told a different story: the agent had never retrieved the artifact its answer depended on, yielding a GroundEval score of 0.000. We introduce GroundEval, a judge-free framework for evaluating agents against grounded, time-bounded, and access-controlled evidence. GroundEval uses a domain configuration to generate questions, lets the agent choose how to answer, and then scores both the final answer and the recorded trajectory that produced it. The benchmark targets three failures that LLM-as-judge evaluation struggles to detect: whether an agent checked before claiming absence, reasoned only from evidence available to the actor at the relevant time, and used the correct causal mechanism rather than a plausible one. These correspond to three tracks: Silence, Perspective, and Counterfactual. GroundEval exposes when plausible answers rest on invalid evidence paths, and produces structured per-question diagnostics that pair tool activity with the agent's turn-level narration, making each score inspectable rather than merely reported. Our case studies suggest this failure mode is common rather than exceptional, one that final-answer and judge-based evaluation cannot detect by construction.