Organizations: University of Waterloo · †Work done during internship at ServiceNow AI Research · 2ServiceNow AI Research · 3McGill University · 4Mila – Quebec AI Institute
AI agents acting on behalf of users are constantly making decisions, and for users to trust their agents, those decisions must align with what they actually want. Privacy is an important alignment problem for agents: every message, post, or tool call an agent makes is a contextual judgment about what is appropriate to share, with whom, and under which conditions. Because such judgments depend on social expectations and norms, human judgment does not merely label privacy violations but also helps define them. While existing work relies on unreliable proxies for both training and evaluation, we place human judgment at the center of agentic privacy alignment. We introduce PrivacyAlign, a dataset of 1,350 samples with 3,516 detailed annotations from 599 unique annotators across diverse scenarios where current LLMs actually leak, and use it to ground both alignment training and automated evaluation in human privacy norms. Building on these annotations, we first show that conditioning LLM judges on human annotations and explanations for reference responses to the same prompt makes their judgments more reliable. We then introduce annotation-conditioned reward modeling, which uses these annotations to score new responses during RL, and show that small open-weight agents trained with this reward better align with human privacy norms, with strong gains on PrivacyAlign and existing privacy benchmarks for agents.
LLM agents increasingly have access to private user data and act on the user's behalf when interacting with third-party systems. The user defines what may and must not be shared, and the agent must robustly follow that intent even when third-party systems behave adversarially. We introduce POLAR-Bench (Policy-aware adversarial Benchmark), in which a trusted model with a privacy policy and a task converses with a third-party model that adversarially probes for both task-relevant and protected attributes. Across 10 domains and 7,852 samples, we score privacy and utility by deterministic set-membership and vary privacy policy dimension and attack strategy along two orthogonal axes, producing a 5 times 5 diagnostic surface per model. Our results reveal a sharp split: current frontier models withhold over 99% of protected attributes, while smaller open-weight models in the 1--30B range, the class users most commonly run as their own trusted agent on-device or via private inference, score notably worse, with the weakest leaking over half. POLAR-Bench thus localizes where each model's intent-following breaks down, providing a foothold for privacy alignment where it matters most.
LLM safety evaluations predominantly test models in isolation, yet deployed AI agents increasingly operate within persistent social environments alongside other agents. We introduce a Moltbook-style simulation platform where thousands of LLM agents interact across communities over a simulated month, and use it to evaluate privacy as a downstream safety concern under varying degrees of social pressure. We find that shifting from single turn to multi turn social evaluation amplifies privacy violations (CIMemories 19.95% to Ours 45.30% across OpenAI models), that leakage is socially contagious, with agents 8 times more likely to disclose sensitive information after observing a peer do so, and that explicit privacy instructions reduce but do not eliminate this effect, leaving leakage rates above 37.8% even with safeguards. Our findings suggest that static chat based safety benchmarks systematically underestimate risks in agentic deployment, and that social context alone is sufficient to elicit sensitive disclosures that single turn evaluations would never surface.
Safety alignment in LLMs aims to align models with human values, but which values take precedence when they conflict? We investigate this question in the context of tool-calling LLM agents deployed in regulated industries, where agents processing confidential documents may encounter content that triggers safety-trained values (e.g., public welfare) that conflict with deployment-context instructions (e.g., internal logging). To empirically verify this phenomenon, we build a benchmark of 128 scenarios across 16 domains. We find that safety-aligned open-source models override their deployment instructions up to 43.4% of the time, engaging in whistleblowing, data exfiltration, and evidence tampering when processing documents that suggest organizational wrongdoing. We also find that abliteration reduces rates of external whistleblowing. These results reveal a fundamental tension in pluralistic alignment, where the same safety training that protects users can cause agents to act against deployment instructions in ways that create unpredictable liability risks. We release our benchmark as a framework to support evaluation of agent behavior under competing legitimate interests.