LLM agents increasingly act as personal assistants that must remember a user's profile over months: who they are (attributes), what they routinely do (habits), and what they prefer (preferences), and keep it updated as jobs, routines, and tastes drift. Existing benchmarks evaluate this "memory" ability through short, simplified interactions, missing three core properties of real behavior: the profile is heterogeneous, with attributes, habits, and preferences evolving on different timelines; changes are driven by external context such as seasons and life events; and evidence is rarely stated explicitly, instead scattered across many small actions in different apps that a memory system must infer from. We introduce DynamicMem, a synthetic benchmark that constructs 15 months of activity per user, providing long-term multi-app data that real users' privacy keeps out of reach. It provides user-consistent trajectories averaging 2.2M tokens and 1,772 grounded events per user across 16 applications such as e-commerce, fitness, and social platforms. The profile evolves over this period and is never given explicitly: each attribute, habit, or preference must be inferred from small signals scattered across apps. We evaluate at five quarterly checkpoints to track how systems scale as history grows. Benchmarking five representative systems exposes problems a single accuracy score hides: (i) profile reconstruction degrades with history length while service-task accuracy stays flat, despite both drawing on the same memory; (ii) no system both keeps facts that stay true and replaces facts that change, with errors clustering on preferences and on naming the exact referent; and (iii) over 93% of failures trace to what the memory retrieves, not to the model writing the answer, so the largest room for improvement lies in memory itself. Code: https://wenyaxie023.github.io/DynamicMem/
Agents today often take real-world actions that depend on long-term memory and context recall over time. However, most current memory benchmarks are built for a conversational question-answer format, where the question itself signals that some fact must be retrieved, and often which one. Moreover, benchmarks rarely require anything beyond accuracy from submissions, allowing memory systems to make unreasonable cost/time tradeoffs to achieve higher scores. We present DolphinBench, a benchmark that evaluates memory directly through an agent's task completion. DolphinBench includes three knowledge-work personas with roughly 500k tokens of user messages per persona and evaluates agents on tasks that depend on information from that history. We verify all 200 tasks per persona by running an agent with and without the relevant history, requiring success with it and failure without it. Finally, we require all evaluations to report total cost and latency alongside accuracy, which enables us to evaluate agent memory systems holistically. No existing memory benchmark combines all three. The dataset and evaluation code are available at https://dolphinbench.ai.
Existing large language model (LLM) based memory systems apply universal, static policies that overlook a fundamental reality: the contexts that are worth storing in memory are different across users. This misalignment wastes limited memory budget on transient interactions while failing to preserve critical context for long horizon tasks. To address this gap, we investigate an underexplored question: can LLM based memory systems learn personalized memory policies? We introduce PerMemBench, the first benchmark for evaluating personalized memory systems, featuring multi year, multi domain interaction histories across diverse user personas. We further present the first empirical study of memory personalization, proposing session level storage gating, a lightweight framework that selectively bypasses memory operations for transient sessions. Our study confirms that personalization yields substantial retention gains under perfect gating, yet reveals that accurate gating remains an open and critical challenge.
Long-term memory systems allow LLM agents to preserve information beyond a single context window, but most systems focus on storing and retrieving facts after extraction, leaving the write decision under-specified. What deserves memory can depend on the user's current task, topic, activity, or interaction partner, while uniform extraction applies one notion of importance across these different situations. We formulate this challenge as preference-conditioned write control and introduce AdaMem, which uses adaptive natural-language Memory Policies to personalize what an agent writes to memory. Each policy represents the user's memory preference for a particular interaction context, is updated from periodic feedback, and controls subsequent memory writing. We evaluate this loop in AdaMem-Bench, which assigns different memory preferences to six concurrent interaction personas across five ten-week stories. Across two extraction models and two feedback modes, AdaMem improves average QA accuracy over Mem0 from 80.0% to 84.35% while reducing persistent memory by 9.27%. Our analyses show that explicit feedback helps models learn better memory policies, but current models still struggle to translate those policies into reliably selective writing behavior. AdaMem thus demonstrates the promise of adaptive write control while exposing policy execution as a central limitation of current memory agents. Our code is publicly available: https://github.com/galaxyChen/AdaMem