LLM-based agents offer new opportunities for automating business process execution beyond the limits of rule-based systems. However, general-purpose LLMs lack the organization-specific knowledge required for reliable execution, which is typically fragmented across human-oriented artifacts such as policies, process models, and standard operating procedures. While such knowledge can technically be encoded in individual prompts or agent-specific retrieval setups, this approach does not scale in enterprises, as it gives rise to knowledge silos and rule duplicates, and makes consistent updates and learning across agents difficult. We argue that this calls for an organizational memory for agentic business process execution: a shared, governed, and agent-consumable reference layer of evolving organization-specific procedural knowledge about how work should be executed. We derive requirements for such a memory, propose an architecture for its curation and consumption, and demonstrate its effectiveness in a proof-of-concept based on a procurement scenario.
Procedural memory is increasingly used to improve LLM agents on recurring workplace tasks, yet its ability to produce reusable skills remains poorly understood. We introduce AFTER, a benchmark of 382 realistic enterprise tasks spanning six professional roles and 22 procedural skills, designed to evaluate how skills transfer across tasks, roles, and model backbones. The benchmark includes controlled evaluation settings for local improvement, cross-task transfer, cross-role transfer, and cross-model generalization. Experiments show that procedural memory delivers consistent gains in industrial workflows: a single refinement round improves aggregate performance by 3.7-6.7 points, while skills evolved from diverse multi-model execution traces achieve 73.1% cross-model test accuracy, outperforming all single-model trace sources. We further find that some skills generalize broadly across tasks and models, whereas others become specialized to role-specific workflows and lose effectiveness under transfer. These results provide practical guidance for building, evaluating, and deploying procedural memory systems in production agent platforms.
Large Language Model (LLM) agents increasingly rely on external memory systems to accumulate experience across tasks. Yet nearly all existing approaches, from graph-structured memories to reflective insight stores, access memory through fixed, hand-designed heuristics. We argue that this static view of memory is a core bottleneck for agentic learning because optimal memory behavior is fundamentally context-dependent. The early stages of the tasks, benefit from minimal retrieval because memory is sparse; recurring goal types benefit from plan reuse rather than generic nearest-neighbor lookup; stuck agents benefit from re-retrieval with alternative queries; and across long task streams, the memory store itself must be consolidated and pruned to remain useful. We present Memory as a Controlled Process (MemCon), a framework that models memory operations as a Markov Decision Process and learns an online policy that adaptively decides when, what, and how much to retrieve, when to inject a distilled plan, and when to consolidate or forget. MemCon is backend-agnostic: it wraps any existing memory implementation, learns from task-by-task binary feedback with no pretraining and no additional LLM calls, and uses a lightweight tabular contextual bandit with UCB exploration that converges within tens of tasks. Across 6 benchmarks, 3 agent frameworks, and 3 LLM backbones, MemCon consistently outperforms multiple memory baselines by up to 15.2 points in task success while reducing token consumption by 5--20%.
Large language agents are increasingly used for social simulation, yet it remains unclear whether they can sustain coherent behavior in structured organizations, where goals must propagate through hierarchy, tasks depend on prior execution, and artifacts accumulate over long horizons. We formulate long-horizon organizational simulation as a memory-centered coordination problem and introduce TaskWeave, a hierarchical agentic framework that maintains planning states through a Formulate-Partition-Diagnose-Align cycle and grounds execution through dependency-aware trace memory. We evaluate TaskWeave in a year-long IT company simulation and compare it with other multi-agent frameworks on organizational coherence, execution grounding, and downstream enterprise NLP utility. Experiments show that TaskWeave supports coherent and long-horizon organizational dynamics while producing grounded artifacts and adapting to external environments. These findings suggest that structured simulation memory is a key mechanism for building reliable LLM-based organizational simulators.