LLM-Guided Transportation Hub Capacity Planning with Textual Business Inputs

Transportation systems management and operations (TSMO) increasingly depends on timely interpretation of heterogeneous data, from various sensor streams, incident reports, traveler feedback, and visual observations. Large language models (LLMs), including emerging multi-modal large language models (MM-LLMs), provide a new mechanism for integrating these structured and unstructured inputs into operator-facing decision support. This survey paper reviews LLM- and MM-LLM-based applications in TSMO across three domains: transportation operations & services (supply), mobility & fleet services (demand), and data, modeling & decision support. Using a PRISMA-guided screening process, we synthesize current studies while distinguishing operationally oriented applications from prototype and emerging concepts. We further identify recurring challenges in data heterogeneity, real-time inference, explainability, multi-modal fusion, and governance. Finally, we outline existing gaps and future directions in localized adaptation, edge deployment, benchmarking, and cross-agency collaboration. Overall, LLM-based systems appear most promising as a decision-support layer, with MM-LLMs offering particular value when heterogeneous text, visual, and sensor inputs must be integrated.

Personalized public transit routing in public transit systems remains challenging due to the difficulty of capturing and integrating diverse user preferences into routing algorithms. This paper presents ChatPlanner, a novel framework that leverages Large Language Models (LLMs) to enable preference aware public transit routing. Our approach employs fine-tuned LLMs with Retrieval-Augmented Generation (RAG) to extract routing parameters and interpret nuanced user preferences from natural language queries, subsequently integrating these preferences into the objective function of a public transit routing algorithm. This study designs preference aware datasets incorporating eight personas and five contexts to establish scoring standards for both fine-tuning and RAG. This work conducted three experiments to validate the solutions' feasibility, extraction of routing information and preferences, and solution set quality and completeness. Results demonstrate that ChatPlanner generates feasible solutions reliably. Fine-tuning enforces the required output structure and learns general preference patterns, while RAG provides query-specific context to resolve imprecise or conversational expressions and calibrate continuous scores. The combination of both achieves the highest accuracy in routing information extraction and user preference interpretation. Results based on selected case studies show that by capturing user preferences, ChatPlanner identifies valuable solutions across different dimensions that existing route planners overlook, generating more valuable route alternatives. This research establishes a new paradigm for integrating natural language understanding into transportation optimization.

LLM-based agents are increasingly deployed to solve optimization problems, yet existing benchmarks evaluate them on pre-structured mathematical formulations that bypass the most critical challenge: translating complex business requirements into correct models and solve efficiently. We introduce Opti-Agent-Bench, an end-to-end benchmark that evaluates Large Language Models (LLMs) across the complete optimization R&D pipeline, from understanding business-language descriptions through mathematical modeling, algorithm selection, and code implementation, to solution report generation. Our design rests on three pillars: (1) businesssemantic authenticity with anti-template traps that defeat pattern matching; (2) modular evaluation with cross-module consistency checking across Problem Understanding, Formal Modeling, Implementation, and Reporting; and (3) the ORAC bi-level validity framework that simultaneously ensures task quality and scoring integrity. Across several industrialscale tasks spanning integer programming, robust optimization, stochastic programming, and non-convex optimization, we expose critical failure modes of current models, including constraint omission, model-code inconsistency, and report-implementation divergence, that remain invisible under conventional single-metric evaluation.