PTEI: Integrating Personality Traits to Enhance Emotional Intelligence in Large Language Models
Authors: Amir Reza Jafari, Praboda Rajapaksha, Reza Farahbakhsh, Noel Crespi
Organizations: Samovar, Telecom SudParis, Institut Polytechnique de Paris Palaiseau, France · Department of Computer Science, Aberystwyth University Aberystwyth, Wales
Despite advances in Emotional Intelligence (EI), Large Language Models (LLMs) still significantly underperform humans in complex emotional reasoning. This gap originates partly from the limited incorporation of individual differences, particularly personality traits, which are fundamental to human emotional inference. To address this, we propose PTEI, a novel framework for integrating Personality Traits into Emotional Intelligence tasks using LLMs. In PTEI, MBTI and OCEAN personality traits are first extracted directly from the given emotional scenarios and then utilized as contextual knowledge within personality-aware prompts, guiding LLMs to accurately infer emotions and their underlying causes. To ensure optimal contextual grounding, we employ Contrastive Learning to construct an optimized retrieval system that surfaces emotionally and personally aligned scenarios, enhancing reasoning quality. Extensive experiments on established EI benchmarks show that PTEI enhances the Emotional Understanding (EU) capabilities of various LLMs, with the strongest improvement observed in GPT models. Combining PTEI with Chain-of-Thought (CoT) reasoning yields an additional 4 percent increase in accuracy. These findings underscore PTEI's contribution toward advancing AI systems with more sophisticated social and psychological grounding.
As large language models (LLMs) are increasingly integrated into emotionally sensitive domains, the structural integrity of their emotional intelligence (EI) becomes a critical frontier for safety and alignment. Current benchmarks often conflate superficial politeness with deep affective reasoning, failing to distinguish between perceptual accuracy and interactive efficacy. Here, we introduce FACET (Functional Affective Competence and Empathy Test), a psychometrically grounded framework comprising 480 expert-crafted items. Unlike previous metrics, FACET is theoretically anchored in the Mayer-Salovey-Caruso four-branch ability model, operationalizing EI through perception, facilitation, understanding, and management of emotions. Through an evaluation of nine frontier models (including GPT-5, Claude-Sonnet-4), we demonstrate that emotional intelligence is not a monolithic capability but is fragmented across cognitive and interactive dimensions. While frontier models demonstrate robust proficiency in objective emotion recognition and social reasoning, this does not consistently translate to interactive success. We categorize these discrepancies into three distinct performance profiles: cognitive-dominant, interactive-dominant, and context-dependent. These typologies indicate that emotional skills do not scale uniformly with general intelligence or model size; rather, they are shaped by specific alignment paradigms. Notably, we identify hidden emotion recognition as a universal performance bottleneck across all architectures. Our results suggest that current RLHF processes may optimize for "stochastic empathy", a statistical mimicry of emotional syntax, at the expense of integrated affective reasoning. These findings challenge the assumption of linear emotional scaling and provide a rigorous roadmap for developing socially aware agents capable of genuine clinical resonance.
Emotional intelligence enables humans to recognize emotions, infer their causes, reason about interventions, and modify their environment to achieve desired affective states. Despite recent advances in artificial intelligence (AI), current models remain largely limited to generating realistic content or performing semantic reasoning, with little capacity for understanding, predicting, and personalizing human emotional responses. Here we introduce Emotion-augmented geneRatiOn System (EROS), a hybrid AI framework that integrates symbolic reasoning with deep learning to enable personalized emotion augmentation through visual content. Leveraging large-scale image-emotion datasets, EROS discovers generalizable affective rules, identifies emotion-relevant image regions, and predicts context-aware visual modifications that preserve scene semantics while steering emotional responses toward desired targets. To account for individual variability, EROS incorporates an expandable memory bank that supports inference-time personalization without model fine-tuning, yielding interpretable emotional profiles and rapid adaptation to new users. Across extensive human psychophysics experiments, EROS elicits target emotional responses more effectively than state-of-the-art large multimodal models while adapting to individual affective preferences. Beyond affective computing, EROS provides a foundation for AI systems that can understand, reason about, and augment human cognitive states, with potential applications in mental health, adaptive media, education, and human-computer interaction.
Emotional labor is the effortful management of emotional displays to meet social or professional expectations. Personality traits have been correlated with emotional labor strategies, yet research on this link relies almost exclusively on self-report scales administered only in occupational settings. We investigate whether large language models injected with psychometrically grounded personas reproduce these personality-driven selection patterns across everyday social scenarios. We construct the first emotional labor strategy dataset of 500 socially situated events, each offering three behavioral choices corresponding to surface acting, deep acting, and genuine expression. We source 50 fictional characters from a large-scale personality repository and profile each through two parallel tracks: observer-rated bipolar adjective composites and in-character self-report items. Five LLMs evaluate all scenarios under both persona conditions. We find that models align more towards deep acting, and that Conscientiousness and Emotional Stability consistently predict this preference. Entropy analysis confirms that persona reliably influences the output and varies across models and emotions.