CatalogAgent: A Supervisor-mediated Self-Learning System Enabling Context Engineering for GenAI Models
Authors: Zhu Cheng, Zhenming Wang, Yu, Tang, Dan Liu, Bryan Zhang, Athanasios N. Nikolakopoulos, Pranav Souri Itabada, +9 more
Organizations: Xuan · Amazon, Seattle, USA
Abstract
Product catalogs are the backbone of e-commerce sites, yet a large number of structured attributes (SAs) -- such as material, color, and shape -- often have missing values. Typically, SA values are extracted from product information, including titles and descriptions. While LLM-based generator-evaluator frameworks have demonstrated effectiveness for SA prediction -- where an LLM generates SA values and another evaluates them -- they face challenges when the Generator and Evaluator produce conflicting outputs, as either component can make mistakes. We introduce \texttt{CatalogAgent}, a novel agentic system that continuously improves Generator and Evaluator models for e-commerce catalog enrichment. When disagreements arise from (1) internal conflicts between the LLM-based Generator and Evaluator, or (2) external feedback from sellers on LLM outputs, a Supervisor Agent intervenes to mediate these conflicts and make final decisions. The system also incorporates a Memory Base and a Memory Summarizer that stores Supervisor Agent activities from individual cases and aggregates patterns into learnings. These learnings are fed back to the worker Generator and Evaluator LLMs, enabling self-improvement without human intervention. Through context engineering -- injecting learnings and insights into worker LLMs' contexts -- the system successfully transfers the Supervisor's capabilities to the Generator and Evaluator, improving their performance by 15.24% and 13.98%, respectively. Our experiments demonstrate a new paradigm of Supervisor Agent-mediated self-learning systems for improving generative AI model accuracy.
The wave of AI-native applications is moving shopping beyond page- and feed-based browsing toward intent-driven experiences orchestrated by LLM agents. A common design wraps an LLM around existing search and recommendation pipelines, forcing complex intents through low-bandwidth retrieval or ranking interfaces and leaving a gap between language understanding and item-space fulfillment. Generative recommendation gives LLMs a direct item-space interface through semantic IDs (SIDs), but existing models mainly generate candidates for retrieval rather than translate flexible intents into item-space outcomes. We propose ShopX to address this bottleneck by unifying intent understanding, execution planning, and flexible SID-native item-space operations into a single foundation model. We deploy ShopX in agentic shopping workflows through a model-native item-fulfillment framework with a serving harness that defines a model-facing action protocol and exposes support surfaces for context access, catalog grounding, and state management. Within this framework, ShopX plans and composes SID-based item-space operations such as SID beam-search retrieval, listwise ranking, or product bundling. This model-centric design reduces lossy hand-offs between agent orchestration and item-space execution. To build ShopX, we design semantically recoverable, LLM-operable SIDs and a training recipe that equips a general LLM for flexible multi-turn item-space fulfillment while retaining the knowledge and instruction-following abilities needed by a shopping agent. We evaluate the ShopX framework against tool-mediated agentic systems on single- and multi-turn fulfillment tasks derived from anonymized Taobao production logs, showing that model-native fulfillment improves overall framework behavior, especially on complex or ambiguous requests.
Large language model agents are increasingly evaluated as autonomous tool users, yet most benchmarks focus on bounded tasks with immediate success criteria. Real-world deployments often require Long-Term Coherence, the capacity to preserve purposeful behavior across extended horizons while adapting decisions to accumulated evidence. Evaluating this capacity requires a persistent environment in which actions constrain future choices, feedback arrives at heterogeneous delays, and incoherent behavior produces measurable cumulative effects. Seller-side e-commerce provides a suitable setting for this evaluation through recurrent and interdependent decisions over Product Sourcing, Listing and Pricing Control, Cash-Flow Management, and Mixed-Latency Feedback Adaptation. We introduce MerchantBench, a 365-day order-level simulation grounded in 98,843 real e-commerce product records and equipped with 26 tools for agent interaction. MerchantBench couples promptly observable Upstream Supplier Events with delayed Downstream Order Outcomes, requiring agents to follow individual order lifecycles and revisit earlier decisions. We evaluate eight LLMs under two agent frameworks in 48 runs, each spanning 365 simulated days. Our results reveal a substantial gap between even the latest LLMs and human participants, with the best LLM configuration attaining only 27.3% of the mean final net assets achieved by human participants.
AI shopping assistants increasingly redirect consumer discovery, creating an urgent need for tools that support seller-side competitive decision-making. We present a multi-agent AI system that automates competitive visibility measurement and root cause diagnosis in LLM-mediated ecommerce. The system introduces Agentic Share-of-Search (ASoS) as the decision target, deploys query agents across leading AI platforms, and uses a ReAct-based diagnostic agent to recommend prioritized merchandising interventions. A 100-trial ablation study, presented as a feasibility evaluation of this prototype, shows the agent recovers the ablated signal in 39% of trials (95% CI: 30.0% - 48.8%, 5.5x over chance), rising to 63.9% among high-correlation ablations.