Tactile: Giving Computer-Using Agents Hands and Feet

Computer-use agents are usually improved by strengthening perception: better models for reading a screenshot and choosing where to click. Yet a screenshot is only a lossy rendering of the underlying program state, e.g., the files, application backends, and DOM that hold the task data. Different states can produce the same pixels, while code can inspect and modify that state directly. StateAct is a code-first, multi-agent harness built around this distinction. Its main agent works directly with program state by using code, while a dedicated GUI subagent handles screenshot-and-click interaction on the few subgoals that need it, just 28 of 108 tasks and 1.1% of main-agent steps. The same direct access to program state also supports verification: an independent finish gate double-checks the saved result for structural failures, e.g., output that is missing, unsaved, or written to the wrong path. To stay on track over hundreds of steps, the main agent hands subgoals to fresh subagents, keeping its own context focused. On OSWorld 2.0, StateAct lifts Claude Opus 4.8 from 20.6% to 26.9% on binary success, and from 54.8% to 61.6% on partial success, at ~ 9x lower cost per task than the same model driven by screenshots alone; a code-only variant with no GUI subagent reaches only 45.9% partial, below that screenshot-based baseline's 54.8%. In general, grounding action, verification, and memory in state, what we call state-grounding, shifts the main bottleneck from perception toward reasoning: failures depend more on what the agent thinks than on what it sees.

Computer-use agents are emerging as a paradigm for agentic human-AI interaction, combining language reasoning with multi-modal interface grounding to operate GUIs. Yet their effectiveness for blind screen-reader users in real-world desktop workflows remains unclear. We present a three-week diary study with 8 blind users using OLLA, a screen-reader-accessible CUA prototype, collecting 1,258 commands across 12 applications with screenshots, UI trees, model responses, and action traces. We evaluate GPT-5 during deployment and re-execute the same commands with four additional models. GPT-5 achieved the highest success rate at 52.5%. Trace analysis reveals grounding, planning, constraint-tracking, and termination failures, while interviews reveal beyond-automation needs.

Current operating systems expose interfaces optimized for human users but not for AI agents. Humans benefit from pixels, icons, windows, visual grouping, mouse movement, and keyboard shortcuts; AI agents instead need compact semantic state, grounded actions, and reliable feedback. As a result, many computer-use agents are forced to interpret screenshots, OCR output, and visual crops, introducing high token costs, visual ambiguity, latency, and coordinate uncertainty. This paper introduces LUMOS (Language Model Unified Machine-Readable Operating-System Semantics), a semantic interaction layer between AI agents and operating systems. LUMOS converts native accessibility metadata and browser UI structures into machine readable semantic blueprints with stable identifiers, roles, names, values, bounds, and action affordances. It also supports live semantic pointer grounding by querying the UI element under or near the cursor through operating-system automation APIs. An LLM then acts through an accessibility grounded observe act loop using constrained visible-UI primitives rather than application-specific scripts. LUMOS does not claim to replace visual agents; instead, it reduces dependence on screenshots when operating systems already provide semantic structure. These results suggest a path toward AI-native operating systems and machine-readable interaction layers.