AI Tour Meeting: Group Travel Planning by LLM Agents

Travel planning in the real world is overwhelmingly a \textit{group} activity, yet existing LLM travel-planning benchmarks reduce it to a single user, where the field is approaching saturation. This single-user assumption sidesteps what makes group planning hard for an agent: discovering private preferences across multiple users, surfacing conflicts, and balancing utility against fairness. To bring the task back to its multi-user reality, we introduce \textbf{\textit{GroupTravelBench}}, the first benchmark for \textbf{multi-user, multi-turn} travel planning. Built from real user profiles, POI data, and ticket prices, it comprises 650 tasks across three difficulty levels, each running in a synchronous group-chat sandbox with cached tool data for reproducible offline evaluation. Beyond the multi-step reasoning and tool use that single-user benchmarks already test, GroupTravelBench probes three group-specific capabilities: \textit{(i) elicitation} of private preferences through multi-turn dialogue; \textit{(ii) coordination} of inter-user conflicts via compromise or subgrouping; and \textit{(iii) planning} that balances group utility against fairness. We pair this with a complementary evaluation framework combining rule-based outcome metrics and LLM-judge process metrics. Across a wide range of frontier models, even the strongest agents fall short on all four rule-based outcome metrics, with plan validity below 12%, suggesting that group-level outcome quality is a key open challenge for LLM travel-planning agents.

Interactive travel planning has become a popular use case for language models. Agents are deployed to manage evolving preferences and unexpected disruptions over multiple turns. Such settings require models to make complex, profile-conditioned planning decisions. However, existing benchmarks often evaluate feasibility, personalization, or interaction in relatively isolated settings. We therefore introduce Trip+ to measure the ability of agents to plan travel holistically. In Trip+, given traveler profiles and dynamic interactions, agents must generate and revise minute-level itineraries. End-to-end traveler experiences are evaluated via an LLM-based simulator, enabling the assessment of subjective metrics like fatigue. Our scenarios range from simple request resolutions to complex environment-driven replanning. We evaluate 18 LMs and find a consistent gap in experiential quality. Models favor technically feasible but exhausting itineraries that diverge sharply from profiled traveler preferences.

Travel planning (TP) agent has recently worked as an emerging building block to interact with external tools/resources for travel itinerary generation, ensuring an enjoyable user experience. Despite its benefits, existing studies rely on hand-craft prompt and fixed agent workflow, hindering more flexible and autonomous TP agents. This paper proposes DeepTravel, an end-to-end agentic reinforcement learning framework for building an autonomous travel planning agent, capable of autonomously planning, executing tools, and reflecting on tool responses to explore, verify, and refine intermediate actions in multi-step reasoning. To achieve this, we first construct a robust travel sandbox by caching transportation, accommodation and POI data, facilitating TP agent training without being constrained by real-world APIs limitations (e.g., inconsistent outputs). Moreover, we develop a hierarchical reward modeling system, where a trajectory-level verifier first checks spatiotemporal feasibility and filters unsatisfied travel itinerary, and then the turn-level verifier further validate itinerary's detail consistency with tool responses, enabling efficient and precise reward service. Finally, we propose the reply-augmented reinforcement learning method that enables TP agent to periodically replay from a failure experience buffer, emerging notable agentic capacity. We deploy the trained TP agent in the DiDi Enterprise Solutions application. A three-month online test shows that it achieves 82% accuracy in travel itinerary generation. Comprehensive offline evaluations further demonstrate that DeepTravel enables small-sized LLMs (e.g., Qwen3-32B) to significantly outperform frontier LLMs (e.g., OpenAI o1/o3 and DeepSeek-R1) and existing TP agent frameworks.