Let AI Agents Translate Networks, Not Reason About Them

Large language model (LLM) agents are increasingly applied to network troubleshooting, but root-cause localization on public benchmarks remains well below practical deployment thresholds. We argue this is because existing agents do not encode the disciplined, layer-by-layer methodology that human network engineers use, and instead rely on free-form deliberation that conflates evidence acquisition with hypothesis commitment. We present SADE (Symptom-Aware Diagnostic Escalation), an agent that encodes the classical Cisco troubleshooting methodology as an explicit policy. SADE pairs a phase-gated diagnostic workflow, which separates evidence acquisition from hypothesis commitment, with a routed library of fault-family skills and high-yield diagnostic helpers. On a held-out 523 incident set of the public NIKA benchmark covering eleven unseen scenarios, SADE improves root-cause F1 by 37 percentage points over a ReAct + GPT-5 baseline; a model-controlled comparison against the same Claude Sonnet backend without the SADE policy attributes 22 of those points to the diagnostic policy alone, showing that the gain is not a side-effect of the model upgrade.

Misconfigurations in computer networks remain a major source of critical Internet outages. Research is turning to Large Language Models (LLMs) to automate the complex, error-prone task of network configuration. However, even state-of-the-art models fail to resolve misconfigurations in large-scale, complex scenarios and often introduce new errors. In this work, we benchmark open- and closed-source LLMs augmented with formal network verification and context retrieval tools. We demonstrate that agentic architectures outperform base LLMs in repair efficacy (by 12% on average) and safety (by 17% on average), enabled by the ability to dynamically manage context and iteratively validate configuration repairs.

Agentic AI will be an essential enabling technology for designing future mobile communication systems, which could provide flexible and customized services, automate complex network operations, and drive autonomous decision-making across the network. This work studies how Large Language Model (LLM)-based network AI agents can be utilized to execute network procedures expressed as sequences of tool invocations. We investigate four approaches, which differ in how the agent obtains the procedure and in how execution is distributed between the agent and the underlying tools. We evaluated the latency and execution correctness across these approaches using a User Equipment (UE) IP allocation procedure as a case study. Furthermore, we conduct a stress test to examine how many sequential procedural steps an LLM agent can reliably execute before failure. Our results show that approaches relying on iterative agent-side reasoning incur higher latency and are more prone to execution errors, while approaches where the procedure is encapsulated within a single tool, which internally orchestrates the required steps by invoking other tools, reduce latency by limiting repeated reasoning. The stress-test results further show that the model with advanced tool-calling capability maintains reliable execution over longer procedures than the other evaluated models; however, all models exhibit reliability degradation as procedure length increases, revealing clear execution limits in multi-step tool-based workflows. To systematically analyze failures in procedure execution, we introduce a procedure-specific error taxonomy that categorizes deviations in multi-step procedural execution.