HybridRAG-BN: A Retrieval-Augmented Framework with Fine-Tuned Verification for Bangla KBQA

Retrieval-Augmented Generation (RAG) has emerged as a promising paradigm for grounding large language model (LLM) outputs in retrieved evidence, thereby reducing hallucination and improving factual accuracy. Its efficacy, however, remains largely unexamined for low-resource, non-Latin-script languages such as Khmer. In this paper, we present a RAG-based question answering system for Khmer-language telecom-domain documents. We conduct a two-phase comparative evaluation. First, we benchmark three embedding models: BGE-M3 (567M), Jina-Embeddings-v3 (570M), and Qwen3-Embedding (597M), for dense retrieval over Khmer documents. BGE-M3 consistently performs best, achieving a Hit Rate@3 of 0.285, File Hit Rate@3 of 0.700, MRR@3 of 0.221, and Precision@3 of 0.112, substantially outperforming the other retrievers. Second, using BGE-M3 as the selected retriever, we evaluate five generator backends: Qwen3 (8B), Qwen3.5 (9B), Sailor2-8B-Chat, SeaLLMs-v3-7B-Chat, and Llama-SEA-LION-v2-8B-IT, on a curated golden dataset of 200 Khmer question-answer pairs. To quantify system performance, we apply six RAGAS-inspired metrics: faithfulness, answer relevance, context relevance, factual correctness, answer similarity, and answer correctness. The results show no single model dominates across all metrics: Qwen3.5-9B achieves the highest faithfulness (0.859) and context relevance (0.726), Qwen3-8B attains the highest factual correctness (0.380), and SeaLLMs-v3-7B-Chat performs best on answer relevance (0.867), answer similarity (0.836), and answer correctness (0.599). These findings highlight that retriever choice remains a major bottleneck for Khmer RAG, while generator strengths vary depending on whether the priority is grounding, factual precision, or semantic similarity.

Bangla is among the world's most widely spoken languages, yet it remains underserved in educational NLP research. In many remote and rural regions, access to qualified subject teachers is limited, and written answers are consequently graded largely by hand, restricting timely and consistent feedback. Automatic assessment is challenging because semantically correct responses can vary substantially in surface form. We present a bilingual (Bangla-English) evaluation system designed for low-resource educational settings that prioritizes semantic correctness over lexical overlap. Our approach fine-tunes a lightweight language model to grade each response using the question, reference answer, and student answer, producing a numeric score and concise, context-grounded feedback suitable for classroom deployment. We also construct a synthetic bilingual dataset to enable controlled training and evaluation. Across proprietary and open-source LLMs evaluated under a unified protocol, our QLoRA-tuned Qwen3-8B confirms consistent improvement by producing the most leakage-resistant feedback (RoRa = 0.819) in synthetic evaluation and the strongest agreement with human scores (rho = 0.936, MAE = 0.725) in a dedicated human study.

Although Large Language Models (LLMs) demonstrate excellent capabilities and performance for general reasoning tasks within the general public domain, they may face challenges with culturally grounded knowledge within languages with limited digital and textual data. In this paper, we investigate culturally grounded multiple-choice question answering with the BLEnD benchmark, which consists of a multilingual corpus of 30 languages and covers various socio-cultural domains, such as cuisine, sports, family, etc. We propose a region-aware hybrid retrieval approach that combines BM25 lexical matching and dense semantic similarity with regional weighting heuristics to improve the relevance of the answer. The retrieved documents are used to construct a structured prompt for the Qwen3-14B quantized model with logit-based deterministic answer selection. The experimental results show improvements to cross-lingual stability with the hybrid retrieval approach over pure parametric inference for culturally grounded question answering. However, there are still notable performance gaps between languages with more and less training data. This shows that the limitations of the retrieval augmentation approach are not entirely overcome by the training data imbalance problem.