cs.AIAug 14, 2026

Do LLMs Know What to Ask and When? Evaluating Multi-Turn Information Seeking

Authors: Yepeng Huang, Jiawen Zhang, Michelle Dai, Xiaorui Su, Shanghua Gao, Zi Wang, Marinka Zitnik

Organizations: Harvard University · Google DeepMind

Abstract

When a user question is underspecified, a capable model should recognize that its context is insufficient, identify the missing information, ask for it, and respond only once that information determines a unique answer. We formalize multi-turn information seeking as solving a k-underspecified constraint satisfaction problem, where k is the number of variables jointly required to determine the target and therefore measures the degree of missing information. We instantiate the formulation in MT-InfoSeek, a controlled evaluation suite of 5,251 problems and 9,006 task instances spanning mathematics, logic, biology, medicine, and general knowledge. We evaluate models along three axes: what they ask, when they ask it, and how the acquired information affects the final answer. Performance degrades across models and domains as underspecification increases. Models recognize that additional information is needed but underestimate how much, and in logical problems at k = 2 they under-predict the degree of missing information about four times as often as they over-predict it. They also fail to identify a minimal sufficient set of queries, improve only marginally when given the true k, and often stop before acquiring sufficient information. In tasks with ordered dependencies, an incorrect query order reduces final accuracy even when the model eventually acquires all necessary information. We measure information seeking directly through final sufficiency, which records whether the acquired information determines the target independent of answer generation. This separation shows differences between models that final accuracy alone does not capture, and indicates that the ability to seek information over multiple turns is distinct from the ability to generate answers and is not measured by current LLM evaluations.

Figures & tables

Appendix figures & tables66 assets

Supplementary material from the paper’s appendix.

Appendix

Explore similar work

Oct 6, 2026

Knowing When Not to Answer: Cross-Domain and Multi-Turn Generalization of Latent Underspecification Signals

Large language models routinely answer questions that cannot be answered from the information given, and in dialogue they answer before enough has been said. Unanswerability is linearly decodable from hidden states, but it is unclear which of its forms share a representation and whether the signal is useful in dialogue. We contribute a turn-labeled multi-turn benchmark (423 conversations, 1,661 labeled turn-states) and an evaluation harness with a simulated user who answers clarifying questions, and use them with six datasets and six open-weight LLMs to test how far probes for unanswerability carry. Probes transfer robustly between datasets that share a ground of unanswerability: missing information in math (AUROC 0.77-0.97) and in a passage (SQuAD 2.0<->MuSiQue, 0.77-0.90). Probes for epistemic "known-unknowns" transfer poorly to math, but this separation weakens under lexical controls and changes with layer and coordinate system, so it remains unresolved. Single-turn probes fail zero-shot to detect when a conversation becomes answerable; in-structure probes recover it, but no better than a bag-of-words classifier. A gate on the calibrated probe, with no model fine-tuning, fires on underspecified turns far more precisely than chance, and its end-task success comes within 0.08 of a gate given the true labels. Yet across four models it does not reliably beat vanilla generation or prompted consolidation. The remaining gap lies mostly in how models use a clarification, not in detection.
Oct 23, 2026

Not All Information Is Worth Asking For: Decision-Informed Information Seeking with LLMs

Large language models (LLMs) are increasingly used to support decisions under incomplete information, where deciding what to look up and when to stop matters as much as the final answer. However, LLMs fall into an information trap: They pay for checks, i.e., costly pieces of evidence, that cannot change their decision or are not worth their cost, and they keep asking when the evidence is already sufficient. To this end, we propose Decision-Informed Value-of-information Acquisition (DIVA), a simple yet effective procedure for LLM information seeking based on the decision value of evidence. DIVA 1) lets the LLM specify a small decision model, i.e., how likely a bad outcome is and how each check would shift this probability, through short numeric questions and 2) values each candidate check by how much its imagined outcomes improve the decision net of its cost, stopping when no check is worth its cost. Its variant, DIVA-U, further accounts for the LLM's uncertain estimates of how strongly each check shifts this probability. DIVA is training-free and applies to any LLM. Across four domains and 20 LLMs, DIVA-U has lower regret, i.e., value lost relative to the best possible decision, than every LLM baseline on real-world data, mainly by stopping once evidence suffices, and DIVA cuts the regret of the best LLM baseline by 75% in synthetic scenarios where every check's reliability is given. Code: github.com/seunghan96/diva.
May 23, 2026

Found in Conversation: LLMs Teach Themselves to Close the Multi-Turn Gap

Large Language Model (LLM) interactions are typically underspecified, with users clarifying all necessary details across multiple conversational turns. Yet recent work shows that LLMs perform far worse in this multi-turn setting than in a single turn with same information being available at once, a phenomenon termed "Lost-in-Conversation." However, bridging this gap effectively remains an open problem. Here we introduce Found in Conversation (FiC), a training framework where a model teaches itself to find and recover its single-turn competence given underspecified multi-turn prompts. We develop View-Asymmetric Self-Distillation, which distills across two views of the same task information--single-turn view for the teacher, multi-turn view for the student--transferring strong single-turn behavior into weak multi-turn behavior. This requires no stronger external teacher, which is unavailable as even frontier LLMs exhibit this gap. Across model families (Llama, Qwen, Phi, and OLMo) and sizes (3B-14B), FiC recovers at least 92% of single-turn performance and reaches 100% on two Llama backbones, yielding more efficient and helpful multi-turn conversations with single-turn capabilities intact.