Recent advances in large language models (LLMs) have enabled their use as conversational recommender systems (CRS), demonstrating strong recommendation accuracy and natural dialogue. However, guiding multi-turn interactions to elicit user preferences effectively remains challenging. Existing approaches either use separate reinforcement learning agents with templated interactions or optimize for interactivity judged by another LLM, without measuring how much useful information is actually gained. We propose a new approach that quantifies the effectiveness of each interaction by the reduction in the assistant's uncertainty, measured via entropy over recommendations. We apply this entropy reduction as a reward---without relying on ground-truth recommendations, which are often unavailable in real-world scenarios---to fine-tune the LLM, enabling strategic interaction generation. Empirical results with supervised fine-tuning (SFT) and direct preference optimization (DPO) on the INSPIRED and ReDial datasets show that our method improves both recommendation quality and conversational efficiency.
Large Language Model (LLM) interactions are typically underspecified, with users clarifying all necessary details across multiple conversational turns. Yet recent work shows that LLMs perform far worse in this multi-turn setting than in a single turn with same information being available at once, a phenomenon termed "Lost-in-Conversation." However, bridging this gap effectively remains an open problem. Here we introduce Found in Conversation (FiC), a training framework where a model teaches itself to find and recover its single-turn competence given underspecified multi-turn prompts. We develop View-Asymmetric Self-Distillation, which distills across two views of the same task information--single-turn view for the teacher, multi-turn view for the student--transferring strong single-turn behavior into weak multi-turn behavior. This requires no stronger external teacher, which is unavailable as even frontier LLMs exhibit this gap. Across model families (Llama, Qwen, Phi, and OLMo) and sizes (3B-14B), FiC recovers at least 92% of single-turn performance and reaches 100% on two Llama backbones, yielding more efficient and helpful multi-turn conversations with single-turn capabilities intact.
Large Language Models (LLMs) excel at static reasoning tasks, yet their performance often degrades in interactive scenarios where information must be actively acquired through questioning. A key challenge lies in selecting questions that reduce uncertainty while incorporating responses that may be ambiguous or only partially informative. To address this, we propose Conversation-Aware Bayesian Experimental Design (CA-BED), an inference-time probabilistic dialog planning framework that integrates Bayesian Experimental Design with LLM-based likelihood estimation to optimize question selection over multiple conversational turns. CA-BED maintains a belief distribution over hypotheses, anticipates possible answers, and propagates expected information gain through a simulated conversation tree. Across two structured entity-deduction benchmarks, CA-BED yields an average 21.8% improvement in success rates over direct prompting, with comparable gains relative to alternative information-seeking methods. It achieves these gains with an average increase of only 1.8 conversational turns compared to direct prompting.
With the rise of LLMs, there is an increasing need for intelligent recommendation assistants that can handle complex queries and provide personalized, reasoning-driven recommendations. LLM-based recommenders show potential but face challenges in multi-step reasoning, underscoring the need for reasoning-augmented systems. To address this gap, we propose ReRec, a novel reinforcement fine-tuning (RFT) framework designed to improve LLM reasoning in complex recommendation tasks. Our framework introduces three key components: (1) Dual-Graph Enhanced Reward Shaping, integrating recommendation metrics like NDCG@K with Query Alignment and Preference Alignment Scores to provide fine-grained reward signals for LLM optimization; (2) Reasoning-aware Advantage Estimation, which decomposes LLM outputs into reasoning segments and penalizes incorrect steps to enhance reasoning of recommendation; and (3) Online Curriculum Scheduler, dynamically assess query difficulty and organize training curriculum to ensure stable learning during RFT. Experiments demonstrate that ReRec outperforms state-of-the-art baselines and preserves core abilities like instruction-following and general knowledge. Our codes are available at https://github.com/jiani-huang/ReRec.