cs.HCAug 17, 2026

Pluralistic Human-Robot Interaction: Designing for Robot Interaction with Diverse Communities

Authors: Raj Korpan

Organizations: Hunter College & The Graduate Center, City University of New York

Abstract

Social robots are being developed for homes, schools, and other environments where they will interact with diverse users. While Human-Robot Interaction (HRI) research often emphasizes natural communication, engagement, personalization, and task success, these goals do not fully address the social complexity of real-world deployment. This paper proposes Pluralistic HRI, a framework for designing social robots that treat human diversity as a foundational design concern. The framework brings together pluralism, civic dialogue, perspective-taking, empathy, intercultural competence, cultural humility, and moral imagination to guide inclusive, adaptive, and ethically grounded interaction. We outline how pluralistic HRI can inform design, evaluation, and deployment in diverse human communities.

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