TRACE: Agentic Catalog Enrichment with Multi-source Evidence Grounding

Product catalogs are the backbone of e-commerce sites, yet a large number of structured attributes (SAs) -- such as material, color, and shape -- often have missing values. Typically, SA values are extracted from product information, including titles and descriptions. While LLM-based generator-evaluator frameworks have demonstrated effectiveness for SA prediction -- where an LLM generates SA values and another evaluates them -- they face challenges when the Generator and Evaluator produce conflicting outputs, as either component can make mistakes. We introduce CatalogAgent, a novel agentic system that continuously improves Generator and Evaluator models for e-commerce catalog enrichment. When disagreements arise from (1) internal conflicts between the LLM-based Generator and Evaluator, or (2) external feedback from sellers on LLM outputs, a Supervisor Agent intervenes to mediate these conflicts and make final decisions. The system also incorporates a Memory Base and a Memory Summarizer that stores Supervisor Agent activities from individual cases and aggregates patterns into learnings. These learnings are fed back to the worker Generator and Evaluator LLMs, enabling self-improvement without human intervention. Through context engineering -- injecting learnings and insights into worker LLMs' contexts -- the system successfully transfers the Supervisor's capabilities to the Generator and Evaluator, improving their performance by 15.24% and 13.98%, respectively. Our experiments demonstrate a new paradigm of Supervisor Agent-mediated self-learning systems for improving generative AI model accuracy.

Customers rely on specific product attributes to compare products and make purchasing decisions, but e-commerce catalogs are messy and unstructured, making it difficult to identify which attributes matter most and extract them at scale. Standard Attribute Value Extraction (AVE) systems treat all attributes equally, producing large, inconsistent attribute sets that do not reflect the factors consumers use to differentiate products. We introduce a two-stage LLM pipeline that first discovers a compact, ranked schema of purchase-discriminative attributes for each product category, then extracts their values from catalog text using a fine-tuned compact LLM (Qwen3-4B) with Hyper-Parallel Decoding (HPD). This pipeline achieves 85% extraction accuracy, on par with the foundational LLM it was distilled from, while reducing inference costs by 92% over foundational LLMs, enabling production-scale use for product discovery and catalog enrichment. The resulting category-level structured representations effectively constitute automatically constructed product knowledge bases, providing consistent, comparable attributes across varied product categories that can ground downstream knowledge-intensive applications.

E-commerce platforms in emerging markets often operate with underdeveloped product catalogs that contain only category taxonomies but lack structured attribute schemas. This absence of fine-grained product attributes limits search capabilities -- preventing faceted filtering, degrading query understanding, and weakening semantic representations used by search systems. We present BEATS, a human-in-the-loop LLM framework for bootstrapping product attribute taxonomies entirely from scratch. Our approach extends a multi-stage LLM generation pipeline with two critical production stages: (1) proactive quality checking by model developers to filter erroneous outputs, and (2) human annotation by domain-expert local staff to validate generated attributes. The framework operates iteratively -- prompts at each generation stage are refined based on quality check observations and annotator feedback across successive rounds, progressively improving attribute quality. Once the attribute taxonomy is established, we employ LLMs to perform structured attribute tagging on individual product items, enriching their contextual representations. The enriched catalog directly benefits multiple components of the search system: enabling granular attribute-based filtering, providing structured features for ranking models, and improving semantic representations for dense retrieval. We validate the generated taxonomy by training dense retrieval models on attribute-enriched product data, demonstrating consistent improvements over baselines using original catalog information. Our system has been deployed at Rakuten Taiwan, enriching 9 major categories spanning 2,694 sub-categories with 67,277 generated attributes, and over 5.4 million products have been tagged with the generated attributes, with plans to enrich the entire product catalog.