The Language of the Question Selects the Market: Query Language and Exit IP as Separable Factors in Commercial Recommendations from a Generative Search Interface
Authors: Dmitrij Żatuchin
Organizations: Department of Information Technologies2026 Estonian Entrepreneurship University of Applied Sciences, Tallinn, Estonia · Rankfor.AI OÜ, Tallinn, Estonia
Abstract
When a generative search interface answers a commercial question, which market's products it names is decided before the model reasons about the products. We report a controlled probe of 234 runs against the logged-out ChatGPT web interface and the OpenAI API, collected on 29 and 30 August 2026 across four exit countries and six query languages, with six identical runs per cell. Three results. First, the top recommendation is unstable: it changed across six identical runs on four of six prompts, and that rate was identical in the browser interface and in the API with web search both enabled and disabled, so instability is a property of the system and not of the surface. Second, query language, and not location, decides whether local suppliers appear at all. Where the query language matched the country, a global brand won 1 of 24 runs; asked in English on the same connections, local brands took 0 of 6 runs in Estonia and Turkiye. Third, language and location are separable and act on different things: holding the query language fixed and moving only the exit IP moves the market whose brands are named while the answer stays in the query language. We show this on two unrelated pairs, Turkish asked from Berlin and Russian asked from Tallinn, and in both the answer names the resident country's suppliers. A minority language occupies a middle tier: Russian asked from Estonia names an Estonian supplier in 4 of 6 runs and a global one in all six, where Estonian names a local supplier in every run and English names none. A negative control in a second category, coded with the same instrument, shows no language effect at all, and disconfirms our own expectation: that category does have domestic suppliers and none was named in any language, which points the explanation at whether a category is nationally regulated rather than at whether it is nationally supplied.
Large language models (LLMs) increasingly mediate how people form impressions of organisations, yet most monitoring is done in English, assuming an English query returns a representative picture. We measure how far that holds. We queried three grounded LLMs (GPT-5.4, Gemini 3.1 Pro, Perplexity Sonar Pro) about 66 brands from eleven Northern, Baltic, and Central European markets, in twelve languages across four families (Germanic, Uralic, Baltic, Slavic), generating 35,640 responses. Multilingual embeddings (BGE-M3) allow cross-language comparison without translation. Three results emerge. First, AI-constructed reputation is language-bound: mean cross-language cosine similarity is 0.825, same-family responses are more similar than cross-family (0.844 vs 0.820; d = 0.31), and sentiment varies by language (F = 268.5, eta^2 = 0.077), with Uralic and Baltic languages most positive and Germanic, including English, most critical; clustering recovers the Slavic and Baltic families (cophenetic 0.915). Second, query language shifts which brands are recommended far more than how they are described: moving from an English query to a brand's home language raises recommendation share by 0.80 for local champions but only 0.15 for global multinationals (t = -8.84, p < 0.001), with no comparable reversal in sentiment. An English-only audit therefore understates a local champion's AI visibility. Third, response stability varies more with model choice than with language (eta^2_model = 0.32 vs eta^2_language = 0.01, on a five-iteration replication over a 20-brand subset). These results indicate that English-only AI reputation monitoring leaves a measurable language blind spot, concentrated in the visibility of locally headquartered brands.
When a large language model (LLM) answers a question about a company, it grounds the answer in retrieved web sources, and those sources decide what the model says. Most analysis of AI brand visibility looks at the answer text. This study looks one step earlier, at the citations. We merge three Rankfor.AI datasets covering 128 brands across 12 home markets and 13 languages, and analyse 167,551 URL-grounded citations (189,974 total attribution rows). We classify each citation by domain and source type and measure where AI gets its brand information, by language and by market. Four patterns hold. First, AI grounds brand answers overwhelmingly in third-party sources: 85.7% of citations point to sites the brand does not own, against 14.3% owned. Second, the source base is concentrated and long-tailed: 80% of citations come from about 18% of domains, fitting a Zipf law (alpha = 0.86, R^2 = 0.983). Third, one reference site dominates almost everywhere: Wikipedia is the most-cited domain in 11 of 12 languages, the exception being Lithuanian, where the business daily vz.lt edges it (4.38%). Fourth, the source mix is market-specific at the margin: for 46 Polish national brands the most-cited domain is YouTube, and four HR and careers portals supply 637 citations against 297 for Polish Wikipedia, about twice as many.
Consumers increasingly use AI chatbots for advice on what to buy. With companies like OpenAI and Google monetising their AI through advertising, this raises difficult questions about the bias and impartiality of such advice. In response, we conduct an AI audit of popular chatbots using real commercial-advice queries. First, we curate a dataset of 2,528 real commercial-advice queries (ConsumerQ). Then, we evaluate 1,536 responses to product queries from popular AI chatbots: ChatGPT (chatbot and API), Google Gemini (chatbot and API), and Google Search (AI Overviews). We find that ChatGPT expresses a first-person product preference in 79% of product-recommending responses, compared with 7% for Gemini and 2% for AI Overviews, while the products recommended often change across repeated requests. Displayed sources vary strongly: for the same query, the ChatGPT and Gemini interfaces share only 5.4% of domains on average, with no domain in common in 76.7% of comparisons. APIs provide a different view from their corresponding interfaces, with mean domain overlaps of 12.0% for ChatGPT and 14.8% for Gemini, and also differ in the types and layers of source information they expose. Our findings show that neither isolated responses nor API observations can be assumed to represent the commercial advice consumers encounter. Independent audits of AI-mediated commercial advice should therefore account for repeated responses, consumer-facing conditions, and the source layer being observed.
Lucas G. Uberti-Bona Marin, Thales Bertaglia, Giovanni Astante +5