Pack It My Way: Triadic Human-Robot Collaboration for Personalized Autonomous Packing

This work compares three interaction modalities for human-robot collaboration: passive, reactive, and proactive. We studied 18 participants assembling a seven-layer colored tower from memory while using nearby and distant blocks. In the passive modality participants worked alone; in the reactive modality a mobile robot helped only upon request; in the proactive modality it initiated brick delivery and error signaling without explicit requests. Although robot assistance increased completion time, most participants preferred collaboration: 67% preferred proactive behavior and 78% judged it most useful. These results suggest that timely proactive support can improve user experience in controlled collaborative tasks.

Although in the literature it is common to find predictors and inference systems that try to predict human intentions, the uncertainty of these models due to the randomness of human behavior has led some authors to start advocating the use of communication systems that explicitly elicit human intention. In this work, it is analyzed the use of four different communication systems with a human-robot collaborative object transportation task as experimental testbed: two intention predictors (one based on force prediction and another with an enhanced velocity prediction algorithm) and two explicit communication methods (a button interface and a voice-command recognition system). These systems were integrated into IVO, a custom mobile social robot equipped with force sensor to detect the force exchange between both agents and LiDAR to detect the environment. The collaborative task required transporting an object over a 5-7 meter distance with obstacles in the middle, demanding rapid decisions and precise physical coordination. 75 volunteers perform a total of 255 executions divided into three groups, testing inference systems in the first round, communication systems in the second, and the combined strategies in the third. The results show that, 1) once sufficient performance is achieved, the human no longer notices and positively assesses technical improvements; 2) the human prefers systems that are more natural to them even though they have higher failure rates; and 3) the preferred option is the right combination of both systems.

Effective human-robot collaboration in open-world environments requires joint planning under uncertainty about the task, the environment, and the human teammate. Communication is the most direct means of resolving such uncertainty, yet most existing systems support only one-way communication: robots listen and act, treating humans as passive supervisors rather than conversational teammates capable of two-way dialogue. We propose a unified human-robot joint planning system in which the robot actively resolves uncertainty through two complementary communication channels. When uncertainty is decision-critical, an uncertainty-mitigation joint planning module engages the human in clarification dialogue: it grounds ambiguous instructions via an LLM-assisted active elicitation mechanism, enumerates traversability hypotheses through a hypothesis-augmented A* search, and computes a cost-optimal querying policy via dynamic programming, so that the robot asks only the questions whose answers actually matter for the plan. When explicit dialogue is unnecessary or impractical, a real-time intent-aware collaboration module instead reads implicit, nonverbal cues, maintaining a probabilistic belief over the human's latent task intent from spatial and directional signals to enable coordination-aware task selection without any communication overhead. We validate the proposed system in both Gazebo simulations and real-world UAV deployments, integrated with a voice dialogue interface and a Vision-Language Model (VLM)-based 3D semantic perception pipeline. Experimental results show that cost-optimal clarification dialogue cuts the interaction cost by 51.9% while maintaining a 100% task success rate, and implicit intent reading reduces the cooperative task execution time by 25.4% compared to the baselines.