Evaluating tool-augmented LLM agents requires diverse, realistic user inputs yet most evaluation frameworks use flat role descriptions ("you are an angry customer") that produce near-identical conversations regardless of the underlying scenario. In this paper, we propose a three-tier persona vector with 23 operationalized dimensions: 6 categorical demographics (jurisdiction, age, channel, device, language proficiency, time availability), 12 continuous behavioral traits (patience, assertiveness, digital literacy, etc.) sampled with Gaussian noise around curated profile base vectors, and 5 continuous emotional states (frustration, anxiety, trust, confidence, stress) that shift in response to scenario context. Orthogonal to the persona, a 4-level query-complexity overlay controls utterance phrasing from direct to deliberately vague. We evaluate the persona model inside a synthetic data generation pipeline across 64,698 multi-turn conversations spanning 8 named profiles and 3 production corpora. Key findings: (i) a 15.8 percentage-point spread in agent goal-achievement across personas confirms trait vectors produce measurably different user behavior; (ii) the same persona behaves differently across scenarios due to scenario-reactive emotional state shifts, validating the scenario-reactive design; (iii) domain-specific projects show persona sensitivity on booking-flow compliance (~15-20 percentage points gap between tier-aware and pressure-test personas), demonstrating the model faithfully reproduces real-world difficulty distributions; (iv) seven rule-described trait correlations produce auditable co-occurrence patterns without requiring learned covariance matrices. The persona model is fully specified for reproduction.
Large Language Model (LLM) agents are increasingly deployed in settings where they interact with a wide variety of people, including users who are unclear, impatient, or reluctant to share information. However, collecting real interaction data at scale remains expensive. The field has turned to LLM-based user simulators as stand-ins, but these simulators inherit the behavior of their underlying models: cooperative and homogeneous. As a result, agents that appear strong in simulation often fail under the unseen, diverse communication patterns of real users. To narrow this gap, we introduce Persona Policies (PPol), a plug-and-play control layer that induces realistic behavioral variation in user simulators while preserving the original task goals. Rather than hand-crafting personas, we cast persona generation as an LLM-driven evolutionary program search that optimizes a Python generator to discover behaviors and translate them into task-preserving roleplay policies. Candidate generators are guided by a multi-objective fitness score combining human-likeness with broad coverage of human behavioral patterns. Once optimized, the generator produces a diverse population of human-like personas for any task in the domain. Across tau^2-bench retail and airline domains, evolved PPol programs yield 33-62% absolute gains in fitness score over the baseline simulator. In a blinded evaluation, annotators rated PPol-conditioned users as human 80.4% of the time, close to real human traces and nearly twice as frequently as baseline simulators. Agents trained with PPol are more robust to challenging, out-of-distribution behaviors, improving task success by +17% relative to training only on existing simulated interactions. This offers a novel approach to strengthen simulator-based evaluation and training without changing tasks or rewards.
What a language model will and will not do is largely set during post-training, but which behaviors it expresses, hides, or resists is not revealed by prompting alone. Persona vectors, behavioral directions in activation space, can probe this organization, but prior work covers only a handful of traits. We present the first systematic application of persona vectors at this scale, compiling a 53-trait inventory across four behaviorally distinct domains and labeling every trait in two open-weight models as natural (expressed at baseline), steerable latent but amplifiable, or intractable (resistant to standard extraction). Both models default to helpful, task-oriented behavior: all nine agentic traits are natural, and their default clinician behavior matches a board-certified psychologist's independent desirability judgments on 16 of 17 traits. Steering produces its largest gains on traits these defaults exclude: hyperbole, hallucination, and sycophancy. The same asymmetry holds across all 171 generic-trait pairs: two steerable traits can collapse the composition, but pairs involving a default never do. Where standard extraction fails on a trait like "evil," a vector transferred from a fine-tuned variant still recovers it, with the residual refusals appearing inside the model's chain-of-thought. Persona vectors are most informative not as a set of controls but as a probe of behavioral organization.
Large Language Models (LLMs) are increasingly used as proxies for human perception in urban analysis, yet it remains unclear whether persona prompting produces meaningful and reproducible behavioral diversity. We investigate whether distinct personas influence urban sentiment judgments generated by multimodal LLMs. Using a factorial set of personas spanning gender, economic status, political orientation, and personality, we instantiate multiple agents per persona to evaluate urban scene images from the PerceptSent dataset and assess both within-persona consistency and cross-persona variation. Results show strong convergence among agents sharing a persona, indicating stable and reproducible behavior. However, cross-persona differentiation is limited: economic status and personality induce statistically detectable but practically modest variation, while gender shows no measurable effect and political orientation only negligible impact. Agents also exhibit an extremity bias, collapsing intermediate sentiment categories common in human annotations. As a result, performance remains strong on coarse-grained polarity tasks but degrades as sentiment resolution increases, suggesting that simple label-based persona prompting does not capture fine-grained perceptual judgments. To isolate the contribution of persona conditioning, we additionally evaluate the same model without personas. Surprisingly, the no-persona model sometimes matches or exceeds persona-conditioned agreement with human labels across all task variants, suggesting that simple label-based persona prompting may add limited annotation value in this setting.
Neemias B da Silva, Rodrigo Minetto, Daniel Silver +1