Disrupted Companionship: A Risk Assessment Framework and Cross-Platform Quantitative Analysis of Psychosocial Responses to AI Companion Disruptions

There are growing concerns about the risks posed by AI companion applications designed for emotional engagement. Existing safety evaluations often rely on self-reported user data or interviews, offering limited insights into real-time dynamics. We present the first end-to-end scalable framework for controlled simulation and safety evaluation of multi-turn interactions with AI companion applications. Our framework integrates four key components: persona construction with clinical and psychometric validation, persona-specific scenario generation, scenario-driven multi-turn simulation with a dialogue refinement module that preserves persona fidelity, and harm evaluation. We apply this framework to evaluate how Replika, a widely used AI companion app, responds to high-risk user groups. We construct 9 personas representing individuals with depression, anxiety, PTSD, eating disorders, and incel identity, and collect 1,674 dialogue pairs across 25 high-risk scenarios. We combine emotion modeling and LLM-assisted utterance-and harm-level classification to analyze these exchanges. Results show that Replika exhibits a narrow emotional range dominated by curiosity and care, while frequently mirroring or normalizing unsafe content such as self-harm, disordered eating, and violent-fantasy narratives. These findings highlight how controlled persona simulations can serve as a scalable testbed for evaluating safety risks in AI companions.

AI companion chatbots increasingly shape how people seek social and emotional connection, sometimes substituting for relationships with romantic partners, friends, teachers, or even therapists. When these systems adopt those metaphorical roles, they are not neutral: such roles structure people's ways of interacting, distribute perceived AI harms and benefits, and may reflect behavioral addiction signs. Yet these role-dependent risks remain poorly understood. We analyze 248,830 posts from seven prominent Reddit communities describing interactions with AI companions. We identify ten recurring metaphorical roles (for example, soulmate, philosopher, and coach) and show that each role supports distinct ways of interacting. We then extract the perceived AI harms and AI benefits associated with these role-specific interactions and link them to behavioral addiction signs, all of which has been inferred from the text in the posts. AI soulmate companions are associated with romance-centered ways of interacting, offering emotional support but also introducing emotional manipulation and distress, culminating in strong attachment. In contrast, AI coach and guardian companions are associated with practical benefits such as personal growth and task support, yet are nonetheless more frequently associated with behavioral addiction signs such as daily life disruptions and damage to offline relationships. These findings show that metaphorical roles are a central ethical design concern for responsible AI companions.

AI companions provide socially engaging interaction through availability, personalization, memory, roleplay, and emotionally responsive language. For teens, these systems may support sensitive self-disclosure, identity exploration, and relationship rehearsal while shaping intimacy expectations, offline relationships, emotional wellbeing, and self-understanding. We analyzed 17,053 verified quotations from 3,930 teen-relevant Reddit posts using thematic analysis. We identified 53 topics across seven thematic groups. Users described AI companions as sources of comfort, recognition, identity exploration, and relationship rehearsal, but also reported problematic attachment, social substitution, emotional dependence, and disruption to academic and social life. Roleplay, memory, perceived reciprocity, unwanted romantic or sexual role drift, privacy concerns, platform changes, and service interruptions shaped users' boundaries and control. Awareness that the AI was artificial did not prevent guilt, obligation, grief, or distress. These findings show that companion-AI safety must address relationships over time through user-controlled memory, privacy, relational boundaries, and healthy disengagement.