Many publications on robotic systems in healthcare describe early-stage work on low technology readiness levels. This paper describes how a mobile service robot approved as a medical device reaches higher technology readiness levels by adding peripheral functions and smaller improvements, which are pivotal for user acceptance in clinical environments and which often cannot be elicited by questioning users ex-ante as certain aspects only come in mind from testing the systems in clinical settings or operational environments. Especially developers of service robots in healthcare are advised to plan with such downstream developments, which can take significant implementation time, to obtain user acceptance and achieve widespread adoption of their robotic systems.
The use of social robots in home environments is on the rise. This exploratory study applies regularization techniques (e.g., Lasso and Ridge regression) to investigate variables and identify new models of technology acceptance in the context of social robots. Within the original UTAUT2 framework, performance expectancy, social influence, and hedonic motivation emerged as the strongest and most consistent predictors of intention to use the technology. In addition, usability, trust, and competence were identified as promising variables in a model predicting intention to use.
Socially assistive robots (SARs) can support structured health and well-being interventions, but hardware and cost constraints limit interaction complexity and longitudinal real-world deployments. We present DART: Deployable Architecture for Robot-Mediated Tasks, an architecture that extends SARs through a web application and cloud infrastructure, enabling visual content, user input, remote computation, and persistent data storage synergistically with the robot's physical embodiment, speech, and movement. We evaluated DART by instantiating it in an interatively-developed full-stack HRI system for helping university students with elevated generalized anxiety to complete cognitive behavioral therapy (CBT) homework exercises. The resulting system, which used the low-cost open-source Blossom robot platform, was refined and evaluated through a participatory design process and multiple user studies, and finally evaluated in an in-lab study with 103 participants, and then a six-week in-home deployment with four participants. In the in-lab evaluation, participants showed significant within-session reductions in stress, state anxiety, and negative affect, and gave the platform a mean System Usability Scale score of 78.89. In the home deployment, the mean System Usability Scale score was 87.5, with positive qualitative feedback on usability. Participants across both groups identified speech input, visual presentation, and web-robot synchronization as priorities for improvement. These findings validate DART as an effective architecture for extending the capabilities of a low-cost SAR in both in-lab single-session and in real-world longitudinal deployments.
The rapid advancement of robotics is reshaping what it means for humans and robots to coexist -- through expanded capabilities, more intuitive interactions, and deeper integration into real-world workflows. Beyond sharing physical space, this coexistence is increasingly characterized by organizational embeddedness, temporal evolution, social situatedness, and open-ended uncertainty. Because such coexistence extends beyond a single encounter, understanding healthcare robots requires looking beyond initial acceptance to how stakeholders' perceptions evolve through continued engagement. Yet, prior work has largely relied on single-point snapshots of attitudes and acceptance, offering limited insight into coexistence as a long-term, dynamic process. We address these gaps through in-depth follow-up interviews with nine participants from a 14-week co-design study on healthcare robots. We identify the human perception space, which includes four interpretive dimensions (i.e., degree of decomposition, source of evidence, scope of reasoning, and temporal orientation). We enrich the conceptual framework of human-robot coexistence by conceptualizing the mutual relationship between the human perception space and the robot design space as a co-evolving loop, in which human needs, design decisions, situated interpretations, and social mediation continuously reshape one another over time. Building on this, we propose considerate human-robot coexistence, arguing that humans act not only as design contributors but also as interpreters and mediators who actively shape how robots are understood and integrated across deployment stages. Our related prior work and supplementary materials, including the interview protocol, are available at https://byc-sophie.github.io/considerate-human-robot-coexistence/