EvidenT: Building Trustworthy Enterprise Assistants through Evidence Groundedness and Traceability

We present AgenticRAG, a practical agentic harness for retrieval and analysis over enterprise knowledge bases. Standard RAG pipelines place significant burden of grounding on the search stack, constraining the language model to a fixed candidate set chosen deep in the retrieval process. Our approach reduces this overdependence by layering a lightweight harness on top of existing enterprise search infrastructure, equipping a reasoning LLM with search, find, open, and summarize tools enabling the model to iteratively retrieve information, navigate within documents, and analyze evidence autonomously. On three open benchmarks we observe substantial gains: $49.6\%$ recall@1 on BRIGHT (+21.8 pp over the best embedding baseline), 0.96 factuality on WixQA ($+13\%$ relative improvement), and $92\%$ answer correctness on FinanceBench--within 2 pp of oracle access to true evidence. Ablation studies show that the most significant factor is the shift from single-shot retrieval to agentic tool use ($5.9\times$ improvement), while multi-query search and in-document navigation contribute to both quality and efficiency. We present various design choices in our agentic harness that were informed by pre-production deployments. Our results demonstrate its suitability for real-world enterprise production environments.

Retrieval-augmented generation (RAG) grounds answers in retrieved passages, but retrieval is not verification: a passage can be topical and still fail to justify the answer. We frame this gap as evidence sufficiency verification for selective RAG answering: given a question, a candidate answer, and retrieved evidence, predict whether the evidence supports, refutes, or is insufficient, and abstain unless support is established. We present SURE-RAG, a transparent aggregation protocol built on the observation that evidence sufficiency is a set-level property: missing hops and unresolved conflicts cannot be detected by independent passage scoring. A shared pair-level claim-evidence verifier produces local relation distributions, which SURE-RAG aggregates into interpretable answer-level signals -- coverage, relation strength, disagreement, conflict, and retrieval uncertainty -- yielding a three-way decision and an auditable selective score. We evaluate on HotpotQA-RAG v3, a controlled multi-hop benchmark, under an artifact-aware protocol (shortcut baselines, counterfactual swaps, no-oracle checks, GPT-4o audits). Calibrated SURE-RAG reaches 0.9075 Macro-F1 (0.8951 +/- 0.0069), substantially above DeBERTa mean-pooling (0.6516) and a GPT-4o judge (0.7284), while matching a strong but opaque concat cross-encoder (0.8888 +/- 0.0109) with full auditability. Risk at 30% coverage drops from 0.2588 to 0.1642, a 37% reduction in unsafe answers. To deliberately probe the task boundary, we further contrast SURE-RAG with GPT-4o on HaluBench unsafe detection: the ranking reverses (0.3343 vs 0.7389 unsafe-F1), establishing that controlled sufficiency verification and natural hallucination detection are distinct problems.

Retrieval-augmented systems routinely present citations alongside generated answers, yet a citation does not confirm that the corresponding source meaningfully shaped the output. This paper introduces ProvenAI, a framework that decomposes transparency in multi-hop question answering into three independently measurable layers: answer correctness, citation fidelity against benchmark supporting evidence, and per-document influence under leave-one-resource-out intervention. Targeting the HotpotQA distractor benchmark through a seven-stage pipeline covering data normalisation, retrieval indexing, citation-aware answer generation, attribution auditing, ablation-based influence estimation, batch evaluation, and interactive inspection, ProvenAI evaluates 7,405 validation examples drawn from a canonical corpus of 509,300 passages. The system achieves 53.53% answer accuracy alongside a mean citation-fidelity score of 71.55%, and a worked example surfaces what we call the citation-influence gap: a clean citation audit co-occurring with a profile in which one cited source registers only weak influence while seven uncited sources demonstrably shift the output. We formalise the relationship between the implemented surface proxy and a token-level KL-divergence target through a stated faithfulness condition, ground the framework in causal-mediation analysis and database-provenance theory, and discuss how the three measurement layers compose with cryptographic provenance architectures emerging in autonomous scientific discovery. ProvenAI establishes that meaningful transparency in retrieval-grounded QA requires traceable links across retrieved, cited, and behaviourally influential evidence as three distinct, independently measured layers.