cs.AISep 21, 2026

Silent Failures in Agent-Tool Interaction: An Audit of ToolUniverse

Authors: Devansh Singh, Shreya Gopalan, Sundaraparipurnan Narayanan

Organizations: AI Tech Ethics

Abstract

Agentic AI systems are increasingly adopting automated pipelines that integrate multiple tools. While prior research have studied task success and task completion of such agentic systems, research on agent to tool interaction chain via a wrapper and API, specifically in biological agentic workflows, remains limited. This study investigates specific failures in agent to tool interaction where a tool invocation appears successful but some or all of the information or functionality from the tool via its API / wrapper is incomplete or missing and there are no communications to the user or the agent regarding the missing information. We call these 'silent failures' because the user or the agents are not aware that such a failure has occurred. For the purpose of this study, we developed an audit mechanism to identify such silent failures in agent to tool interaction chains, by examining 15 scientific tools (and their associated API documentation and tool documentations) integrated within the ToolUniverse environment (ToolUniverse serves as our experimental environment rather than the object of the study itself). We structure our study around 7 failure locus, characterising where the failure occurs in the chain. We observed 91 failures (manually validated post LLM based candidate discovery and automated testing), most frequent of them being missing data or fields and inconsistencies in search, filtering or ranking criteria. Most of the 91 failures occurred in API layer (52) or wrapper layer (25), with a potential of silent failure amplification downstream. The results show that silent failures originate upstream of the event and propagate downstream into apparently valid scientific outputs. We propose a concept of contextual reliability to handle such failures and suggest mechanisms for testing, disclosing, monitoring, and measuring such failures across the agent-tool interaction pipeline.

Figures & tables

Appendix figures & tables2 assets

Supplementary material from the paper’s appendix.

Appendix

Explore similar work

Aug 24, 2026

Robustness Analysis of Agentic AI to Inconsistent and Incomplete Tool Responses

Tool-using agents increasingly rely on external tools to complete multi-step tasks, but tool returns can fail in different ways and require different recovery actions. Existing robustness studies often use uncertainty-based measures to detect when an agent becomes unreliable. These measures can reveal that something has gone wrong, but they do not directly identify the type of tool failure or the appropriate response. We address this limitation by analyzing tool failures at the moment a return enters the agent context. Our approach combines two complementary signals. The first compares the likelihood of the returned content under the tool schema and under the full trajectory prefix. The second measures the agent's probability distribution over its legal next actions. We evaluate the approach by injecting incomplete and inconsistent returns into a retail customer-service benchmark. The results show that likelihood-based signals clearly capture incomplete returns and some direct inconsistencies, while action-based signals reveal how strongly a failure changes the next decision. Some failures that are weak under likelihood signals can still redirect the agent toward state-changing actions. These findings show that tool failures can be recognized at the return boundary, but reliable diagnosis requires combining multiple signals.
Oct 20, 2026

RITE: Evaluating End-to-End Resilience to Silent Tool Errors in E-Commerce Agentic Systems

Tool-using LLM agents increasingly answer e-commerce queries through multi-step tool interactions. The expected output of a tool call can shift between agent development and execution, allowing a plausible but incorrect value to be returned without an explicit failure signal. These silent errors may propagate through subsequent decisions into final answers. To study agents' resilience across this end-to-end process, we formulate Silent-error Resilience Task, an interactive task that evaluates whether they complete the original query after a silent error corrupts an intermediate state. We introduce RITE, a benchmark built from human-authored industrial workflows and production-log-derived inputs. To enable controlled and reproducible evaluation, we use a semantic error taxonomy to inject errors into fixed workflow prefixes, freeze recorded tool behavior, and let agents continue freely. It contains 167 matched units across nine e-commerce workflows, yielding 501 silent-error, correct-value, and explicit-failure instances. Across 10 recent LLMs, silent errors roughly halve task success and are consistently harder than explicit failures. Recognition, use of an available verification path, and integration of the resulting evidence form successive bottlenecks. We also propose a light State Checker as an intervention to test whether resilience can be improved.
Sep 28, 2026

Failure-Transparent Agents: Benchmarking Post-Failure Reporting in Tool-Using Language Models

Tool-using agents can fail twice: a required tool can fail, and the agent can then report success without the evidence needed to justify it. Existing benchmarks often entangle this reporting failure with tool selection, recovery, and environment dynamics. We introduce Failure-Transparent Agents (FTA), a controlled benchmark that fixes the failed observation and required evidence state before generation, making post-failure claims directly auditable. FTA contains 100 tasks with deterministic failure traces spanning five failure families, a neutral control, and four user-pressure conditions, and evaluates unsupported claims alongside useful recovery. Across six models, three response policies, and 3,600 human-annotated responses, false-success rates are 22.8% under the baseline policy, 9.3% with a transparency instruction, and 0.8% with a structured evidence contract. Fabricated-detail rates decrease from 28.3% to 14.3% and 0.8%, while useful responses increase from 74.9% to 89.2% and 98.8%, respectively. The tested evidence-contract policy is associated with substantially lower post-failure reporting errors while useful-response rates remain high within this blocked-task benchmark.