Travel Time Prediction in Supply Chain Management Using Machine Learning

Accurate delivery delay prediction is critical for maintaining operational efficiency and customer satisfaction across modern supply chains. Yet the increasing complexity of logistics networks, spanning multimodal transportation, cross-country routing, and pronounced regional variability, makes this prediction task inherently challenging. This paper introduces a multi-task deep learning model for delivery delay duration prediction in the presence of significant imbalanced data, where delayed shipments are rare but operationally consequential. The model embeds high-dimensional shipment features with dedicated embedding layers for tabular data, and then uses a classification-then-regression strategy to predict the delivery delay duration for on-time and delayed shipments. Unlike sequential pipelines, this approach enables end-to-end training, improves the detection of delayed cases, and supports probabilistic forecasting for uncertainty-aware decision making. The proposed approach is evaluated on a large-scale real-world dataset from an industrial partner, comprising more than 10 million historical shipment records across four major source locations with distinct regional characteristics. The proposed model is compared with traditional machine learning methods. Experimental results show that the proposed method achieves a mean absolute error of 0.67-0.91 days for delayed-shipment predictions, outperforming single-step tree-based regression baselines by 41-64% and two-step classify-then-regress tree-based models by 15-35%. These gains demonstrate the effectiveness of the proposed model in operational delivery delay forecasting under highly imbalanced and heterogeneous conditions.

Modern logistics networks generate rich operational data streams at every warehouse node and transportation lane -- from order timestamps and routing records to shipping manifests -- yet predicting delivery delays remains predominantly reactive. Existing predictive approaches typically treat this problem either as a tabular classification task, ignoring network topology, or as a time-series anomaly detection task, overlooking the spatial dependencies of the supply chain graph. To bridge this gap, we propose a hybrid deep learning framework for proactive supply chain risk management. The proposed method jointly models temporal order-flow dynamics via a lightweight Transformer patch encoder and inter-hub relational dependencies through an Edge-Aware Graph Attention Network (E-GAT), optimized via a multi-task learning objective. Evaluated on the real-world DataCo Smart Supply Chain dataset, our framework achieves consistent improvements over baseline methods, yielding an F1-score of 0.8762 and an AUC-ROC of 0.9773. Across four independent random seeds, the framework exhibits a cross-seed F1 standard deviation of only 0.0089 -- a 3.8 times improvement over the best ablated variant -- achieving the strongest balance of predictive accuracy and training stability among all evaluated models.

Previous methods that predict system-wide travel time, predominantly grounded in graph neural networks, remain limited to typical and recurring demand patterns. While they successfully predict future congestion following daily commute, they inherently approximate a single demand realisation and fail to capture varying route choices. In this work, we propose a Generalised Travel Time Predictor (GenTTP) that successfully differentiates route choices and offers accurate flow and travel time predictions. Our framework learns to uncover complex spatiotemporal traffic patterns and microscopic relationships between route choices and the resulting travel times. This addresses a critical gap: the lack of travel time prediction models that generalise across varying route assignments, where the same demand can produce substantially different network-wide outcomes depending on how travellers are distributed over available paths.