PB-GRPO: Learning Socially Adaptive LLM Agents from Persona-Driven Simulation with Preference-Batched GRPO
Organizations: Amazon
Abstract
Building LLMs that behave well socially, not merely correctly, requires Building LLMs that behave well socially, not merely correctly, requires more than producing locally helpful responses. A socially competent agent must infer users' unstated goals, respect their preferences, and adapt as the conversation unfolds. These behaviors are inherently multi-turn and social, making them hard to optimize: real interaction data is scarce, and user preferences are typically latent rather than directly observable. To address these challenges, we build on a persona-driven social simulation environment (consisting of a persona library, LLM-based user simulators, and a user-satisfaction scoring system ranging from [0, 1]), to introduce preference-batched GRPO (PB-GRPO), a post-training algorithm that learns socially adaptive policies from conversation-level feedback. Compared to vanilla GRPO, PB-GRPO computes advantages using a normalization estimated across a bucket of users with similar preferences, stabilizing training across a diverse social population. Empirical evidence shows that PB-GRPO improves models' social behavior over strong reinforcement learning baselines in our simulated environment.
Figures & tables
| Training Method | Max Reward | Success Rate |
|---|---|---|
| REINFORCE++ | 0.5149 | 0.3850 |
| Vanilla GRPO | 0.8625 | 0.5463 |
| PB-GRPO | 0.9675 | 0.6375 |
Appendix figures & tables1 asset
Supplementary material from the paper’s appendix.