Stale, Misattributed, or Late: Where Personal Memory Fails Before Generation

Large Language Model (LLM) agents are increasingly expected to maintain coherent, long-term personalized memory, yet current benchmarks primarily measure static fact retrieval, overlooking the ability to revise stored beliefs when new evidence emerges. We identify a critical and underexplored failure mode, Implicit Conflict: a later observation invalidates an earlier memory without explicit negation, requiring contextual inference and commonsense reasoning to detect. To rigorously evaluate this capability, we introduce STALE, a benchmark of 400 expert-validated conflict scenarios (1,200 evaluation queries across three probing dimensions) spanning over 100 everyday topics with contexts up to 150K tokens. We propose a three-dimensional probing framework that tests State Resolution (detecting that a prior belief is outdated), Premise Resistance (rejecting queries that falsely presuppose a stale state), and Implicit Policy Adaptation (proactively applying updated states in downstream behavior). A systematic evaluation of frontier LLMs and specialized memory frameworks reveals a pervasive gap between retrieving updated evidence and acting on it, with even the best evaluated model achieving only 55.2% overall accuracy. Models often accept outdated assumptions embedded in a user's query, and they struggle to recognize when a change in one aspect of the user's state should invalidate related memories. To establish an initial baseline for state-aware memory, we further present CUPMem, a prototype that strengthens write-time revision through structured state consolidation and propagation-aware search, suggesting that explicit state adjudication is a promising direction for robust agentic memory.

Retrieval-augmented generation (RAG) gives agents access to accumulated knowledge, but has no model of time. When a fact changes (e.g., a function is renamed or API restructured), RAG retrieves both the stale and current value with near-identical embedding similarity. The agent then either abstains or serves the superseded fact. We show this is a structural problem: on a calibrated dataset, cosine similarity distinguishes a contradicted fact from a duplicated one with AUROC 0.59 (near chance), as contradictions are often more embedding-similar to the original than rephrased duplicates. We present MemStrata, a retrieval memory maintaining temporal validity. It stores facts like RAG, preserving static recall, but when a fact's value is contradicted, a deterministic (subject, relation, object) supersession rule retires the stale value in a bi-temporal ledger - with no similarity threshold and no LLM call. Across six benchmarks run locally with a 7B model, MemStrata ties RAG on static knowledge and reaches 0.95-1.00 accuracy on evolving knowledge (where RAG reaches 0.20-0.47). The central result is the stale-fact-error rate: when required to answer, RAG serves superseded values 15-40% of the time; MemStrata drives this to ~0%, a failure class RAG cannot avoid. MemStrata achieves this at retrieval latency (~2.1s) versus ~16-18s for LLM-reranking baselines. We release the harness, datasets, and a marker-free evaluation protocol for memory under knowledge evolution.

Where an LLM sits in an agent memory pipeline -- between the recall plane that retrieves stored facts (extensively benchmarked) and the control plane that mutates them via supersede, release, purge (largely untested) -- shapes which forgetting failure modes the system recovers. Comparing thirteen system configurations on a 385-case adversarial surface, we observe three placement regimes with partly complementary coverage: deterministic primitives suffice for lexical/temporal categories but fail canonicalization (5% on identifier-obfuscation, 0% on cross-lingual); inscribe-time LLM recovers canonicalization (100%) but cannot help intent-aware deletion (0% on prefix-collision and compound-fact); a mutation-time hook recovers intent-aware deletion (78-85%) and brightens nearly all categories simultaneously (91.7-93.2% overall, $0.17 per 385-case run, 2.3s/case mutation latency vs. 64-191ms/case deterministic, recall path unchanged). We expose the trade-off via ForgetEval, a 1000-case templated suite plus a 385-case adversarial layer (132 hand-crafted + 253 LLM-drafted oracle-validated) scored by deterministic substring match, paired with a six-method Adapter Protocol with honest N/A scoring that lets heterogeneous memory stores enter in 130 lines. Admission is corroborated by 10-annotator IAA (Fleiss' kappa = 0.958) and a 77-case external-authored subset (four blind contributors) that replicates the canonicalization asymmetry and amplifies the joint-placement lift (+27.8 pt). Production failures are predominantly forgetting failures rather than recall failures, yet existing benchmarks measure only recall. ForgetEval and all adapters are released under MIT.