Proactive Memory for Event-Driven LLM Agents

Large language model (LLM) agents are moving beyond reactive responses toward proactive assistance that anticipates user needs without explicit requests. However, existing proactive agents primarily address immediate needs, while many everyday situations involve delayed intentions that can only be acted on hours or days later. Humans handle such intentions through prospective memory, the ability to remember to act on an intention when the right moment arises. In this paper, we introduce ProMemAgent, the first proactive agent to incorporate prospective memory over everyday sensory contexts for long-horizon proactive assistance. ProMemAgent organizes past sensory perceptions (e.g., egocentric video and audio) into context-aware memory, generating prospective cues and linking earlier events with subsequent developments for future retrieval. Given the current context, it retrieves relevant past events and performs memory-augmented proactive reasoning to determine whether assistance is needed. We further introduce CPMBench, the first benchmark for evaluating long-horizon proactive assistance over sensory contexts, comprising 1,000 instances across eight everyday categories. Extensive experiments show that ProMemAgent achieves the best memory retrieval performance and consistently outperforms all baselines on long-horizon proactive assistance.

Memory management is vital for LLM agents in long-term and personalized interactions. Most previous work studies how to retrieve and use memory, but pays less attention to how memory is extracted. We find two main limitations in existing methods. First, extraction is "ahead-of-time": the agent saves information before it knows future tasks. A single summary prompt often mixes details, events, and relations, so useful information is lost. Second, extraction is usually one-off. Without verification, errors and hallucinations may stay in memory for a long time. To address these limitations, we propose ProMem, a proactive memory extraction framework. It separates details, events, and relations, and uses different extraction strategies for each type. It also checks completeness to recover missed events and verifies facts at the atomic level to reduce hallucinations. Experiments show that ProMem improves memory completeness and QA accuracy, while keeping a good balance between quality and token cost.

Proactive agents are expected to anticipate user needs and provide autonomous assistance by perceiving environmental context without explicit instructions. A fundamental capability of such agents is to identify and track users' upcoming events, enabling continuous and event-specific assistance. For example, by recording the time and location of a planned hike, an agent can deliver weather reminders in advance or provide navigation support before departure. However, existing works on proactive agents largely overlook event-centric assistance, and the open-ended nature of proactive assistance poses challenges for reliable evaluation. To bridge these gaps, we introduce ProEvent, the first event-centric benchmark designed to assess an agent's ability to proactively maintain a user's timetable based on ongoing instant messaging chats. ProEvent provides synthesized yet realistic chats that consider the dynamic interaction among users, concurrent chat threads, and noise in the real world, and evaluates proactive agents on response timing, single-step response correctness, and multi-step response correctness. Experiments on eight LLMs and pipelines reveal that current agents frequently overact and struggle with event cancellation. Notably, even GPT-5.1 only reacts correctly in 26.7% of scenarios. Further qualitative analysis reveals fundamental limitations of current LLMs as proactive agents, particularly in detecting implicit events and reasoning from the user's first-person perspective.