Conformal Predictive Distributions for Contextual Order Fulfillment Optimization

Sequential contextual stochastic programs model real-time decision systems in which each time epoch commits to an action under uncertainty whose consequences propagate into future decisions. In many practical contexts, these programs require obtaining solutions rapidly as new information becomes available. These problems can be represented through scenario approximations to be solved by off-the-shelf optimization solvers, which achieve high decision quality offline but typically run in seconds to minutes per instance, falling short of the sub-second responses that peak periods of planning require. This paper develops a learning-based optimization proxy: a scenario-embedded neural network trained offline on solver-generated labels, paired online with a decoder that enforces feasibility, replacing the per-epoch solve with a single forward pass. The framework is specialized to omnichannel order fulfillment, where each arriving order requires a sub-second assignment of products to distribution centers and carrier services under stochastic delivery times and future demand. A two-stage contextual stochastic program is introduced to formulate this problem, and its contextual sample average approximation (C-SAA) supplies the offline labels, while a composite training loss combines label imitation, a constraint-violation penalty, and self-supervised cost alignment. In a calibrated simulator built from JD.com transactional records, a detailed computational study is provided. The proxy reduces decision latency by roughly 2800x relative to the online finite-sample C-SAA reference and improves over it by 3.3% in realized fulfillment cost. Relative to established fulfillment policies, the proxy lowers total realized cost by at least 10.7% and roughly halves the late-delivery rate.

Modern supply chains span diverse operational environments, ranging from e-commerce distribution networks to customized production-to-order manufacturing lines. Across these settings, operational efficiency depends on coordinating two highly interdependent stages: order preparation and downstream delivery. Although these stages are traditionally managed in isolation, real-world fulfillment systems must satisfy stringent delivery expectations under dynamic stochastic order arrivals. To bridge this gap, we introduce the Dynamic Order Fulfillment Problem (DOFP), a new problem class unifying logistical challenges previously studied separately. We model DOFP as a Markov decision process whose state and decision spaces are partitioned into preparation and delivery sub-spaces, linked by synchronization constraints. While recent approaches attempt to optimize both fulfillment stages simultaneously over myopic rolling horizons, our framework isolates and optimizes the downstream delivery policy, treating preparation strictly as a state-level constraint filter. To solve this, we develop the Decomposition-Driven Framework with Value Function Approximation (DDF-VFA), which utilizes a novel policy-level decomposition. This design partitions the search into a delivery-stage master problem and a preparation-stage compatibility subproblem, iteratively refined via feedback loops. DDF-VFA executes this strategy by combining a large-neighborhood search over partial delivery decisions with a neural-network value function approximation for the cost-to-go. Numerical illustrations on two example variants using real-world datasets show that DDF-VFA consistently outperforms benchmarks that optimize the two stages independently or jointly without decomposition. Finally, the framework naturally scales to accommodate additional real-world complexities such as batched or multi-stage preparation.

We study how an e-commerce firm should make real-time fulfillment decisions in a two-layer distribution network when multi-item customer orders arrive sequentially and future demand is unknown. The central managerial tension is whether to use scarce front distribution center (FDC) inventory to save current fulfillment cost or preserve that inventory for future orders that may be more valuable to serve locally. We formulate an adversarial online model with multiple FDCs, one regional distribution center (RDC), multi-unit multi-item orders, and item-specific and time-varying variable costs. Our theoretical objective is to characterize when simple, interpretable, and implementable fulfillment rules can perform nearly as well as an optimal clairvoyant planner. We develop a family of Gated Priority-based Greedy policies, derive competitive-ratio guarantees under both time-varying and time-invariant cost structures, and establish matching or near-matching lower bounds for any online algorithm. Numerical experiments show that the proposed policies perform strongly relative to generalized myopic and forecast-based benchmarks. The analysis yields managerial guidance on when local inventory should be protected, when splitting orders is worth the fixed-cost burden, and how the relative magnitudes of fixed and variable costs determine the value of more sophisticated optimization.