Sep 27, 2026, cs.CLJ/K move · Enter open · S save
Praveenkumar Katwe, Rakesh Chandra Balabantaray, Kali Prasad Vittala
International Institute of Information Technology Bhubaneswar, India · Salesforce India Pvt Ltd, Bengaluru, India
Faithfulness evaluation of abstractive summaries remains an open challenge, with existing metrics addressing only isolated hallucination types: factual entity errors, relational inconsistencies, or numerical fabrications, without capturing their co-occurrence or interaction. We introduce CHI (Composite Hallucination Index), the first unified hallucination metric that decomposes faithfulness errors into three orthogonal dimensions: entity hallucination (EHI), relation hallucination (RHI*), and quantity hallucination (QHI). Each dimension employs a shared softmax-normalized architecture over Venn diagram-derived factors representing extractiveness, positive hallucination, over-focus, negative hallucination, and lost focus. The novel QHI component introduces tolerance-aware numerical matching with exact, epsilon, derived, and temporal comparison modes. We fuse the three dimensions via harmonic mean to produce a single composite score that penalizes weakness in any dimension. We validate CHI on 800 source articles spanning four domains (news, medical, legal, financial) with summaries from five generation systems. Empirical results demonstrate that: (i) the three dimensions are statistically orthogonal (mean rho = 0.148), confirming they capture distinct error types; (ii) CHI achieves the highest system-level correlation with human judgments (rho = 0.66, p = 0.006) on SummEval, outperforming ROUGE (rho = 0.53), EHI (rho = 0.58), and all individual components; and (iii) ablation studies confirm that all three dimensions contribute unique variance, with the full composite outperforming any individual component while providing decomposable error diagnostics unavailable from single-score baselines. CHI provides practitioners with a decomposable, interpretable, and efficient faithfulness metric suitable for both offline evaluation and online monitoring of summarization systems.