Conversational Search

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Latest papers 13

Jul 9, 2026cs.IR

Improving Ad-hoc Search Effectiveness for Conversational Information Retrieval via Model Merging

Conversational information retrieval is challenging since it requires the consideration of the conversation history which potentially gives rise to topic shifts and coreference resolution across previous turns. To address these challenges, previous work mainly rely on traditional fine-tuning of ad-hoc retrievers on conversational datasets or extrapolates their generalizability through multi-tasking. However, this mainstream approach is costly - since it requires model re-training - and exhibits catastrophic forgetting, where the model loses its foundational ad-hoc retrieval performance. In this paper, we fill this gap by introducing model merging as a training-free strategy enabling the design of a single retrieval model that operates across both ad-hoc and conversational settings with no additional fine-tuning. We conduct experiments using linear and non-linear parameter-wise merging strategies - namely Model Soup and Slerp - on standard ad-hoc search and conversational retrieval datasets. Our results demonstrate that model merging significantly enhances the ad-hoc search capabilities of conversational retrievers while improving generalizability across task-specific datasets, achieving up to 15% higher NDCG@3 under zero-shot conditions.
Jun 26, 2026cs.CL

When Search Agents Should Ask: DiscoBench for Clarification-Aware Deep Search

Search agents powered by large language models (LLMs) are increasingly used to solve complex information-seeking tasks, requiring multi-step retrieval and reasoning to fulfill user goals. However, existing benchmarks often assume that user queries are complete and explicit, overlooking the fact that real-world search requests are frequently vague, underspecified, or even factually incorrect. In deep search scenarios, such ambiguity can propagate along multi-step reasoning chains and lead agents toward incorrect search trajectories. To address this gap, we introduce DiscoBench, a benchmark for clarification-aware deep search, designed to evaluate whether search agents can proactively identify ambiguity, ask effective clarification questions, and recover correct reasoning paths through user interaction. DiscoBench contains 211 samples and 463 ambiguity instances across 11 real-world domains, covering four ambiguity types. We further design a user simulator for multi-turn interaction and evaluate model performance from four perspectives: task utility, ambiguity detection, interaction strategy, and cost efficiency. Experiments on representative LLMs show that ambiguity detection and effective clarification are distinct capabilities, and that repeatedly searching instead of asking for clarification often performs worse than direct guessing, highlighting a critical gap between retrieval ability and interactive problem-solving in current search agents.
Jun 23, 2026cs.IR

Dialogue to Discovery: Attribute-Aware Preference Elicitation for Conversational Product Search Assistants

Conversational product search assistants offer a more expressive, natural, and interactive alternative to traditional keyword-based product search. With limited screen space, showing only a few items increases the need for precise preference elicitation, which can prolong conversations, leading to user frustration and session abandonment. Conversely, rushing to recommend items without a clear understanding of preferences risks poor matches and a degraded user experience. We present Dialogue to Discovery (D2D), an attribute-oriented preference elicitation framework that dynamically exploits the structure of product attributes to efficiently steer conversations toward the user's desired item. D2D adaptively prioritizes the most informative queries and strategically times product recommendations, reducing premature or off-target suggestions that harm engagement. To evaluate D2D, we curate three datasets from the Amazon Reviews corpus. In simulated conversations modelled using a multi-factor utilitarian patience framework, D2D achieves a 22.2-29.9% improvement in target-finding accuracy, 6.6-16.1% reduction in abandonment, and 27.5% shorter average conversations over the state-of-the-art baselines. A complementary user study further confirms significant gains in both user satisfaction and perceived efficiency.
Jun 3, 2026cs.CL

Fine-grained Fragment Retrieval in Multi-modal Long-form Dialogues

With the widespread adoption of multi-modal communication platforms, long-form dialogues interleaving text and images have become increasingly common. Users often need to retrieve coherent dialogue fragments related to specific topics, rather than isolated utterances. We propose Fine-grained Fragment Retrieval (FFR), which locates semantically relevant multi-utterance, multi-image fragments in multi-modal long-form dialogues. We explore two settings: (1) FFR within Single-Dialogue, retrieving fragments from a given dialogue; and (2) FFR within Dialogue Corpus, retrieving from a large-scale corpus for open-domain scenarios. For (1), we introduce F2RVLM, a generation-based retrieval model trained with reinforcement learning, using multi-objective rewards and difficulty-aware curriculum sampling to enhance fragment coherence. For (2), we develop FFRS, a two-stage system combining offline fragment-level indexing with online retrieval. Specifically, each dialogue is decomposed into minimal semantic fragments encoded by a Fragment Embedding Model (FEM) into a vector database; at inference, FEM rapidly recalls Top-K candidates, and F2RVLM performs fine-grained reasoning to identify the most relevant sub-content. To support FFR, we construct MLDR, the longest multi-modal dialogue retrieval dataset to date, and a WeChat-based real-world test set. Experiments on both benchmarks demonstrate that F2RVLM and FFRS consistently achieve superior performance across single-dialogue and corpus-level FFR.
Jun 1, 2026cs.CL

RCEM: Robust Conversational Search EMbedder in Distributional Shift

We propose RCEM, a Robust Conversational search EMbedder that is additionally equipped with LLM's query reformulation capability without losing base model's generalization. Unlike prior conversational dense retrieval approaches that learn direct conversation-to-passage matching, RCEM aligns conversations, prepended by special token, to LLM-rewritten queries, while preserving the original embedding space. The unchanged embedding space automatically maps the rewritten-query to the relevant passages. As a result, RCEM (1) reduces overfitting by simplifying the alignment task from long passages to shorter rewritten queries, (2) eliminates the need for conversation-to-passage relevance labels for training, and (3) maintains its original embedding space that allows conversational queries against indexes built by original embedder without rebuilding them. Extensive experiments show that RCEM consistently outperforms prior approaches, achieving up to 30% improvement under distributional shift.
May 27, 2026cs.HC

The Decision to Verify: How Warmth and User Characteristics Shape Reliance on Conversational Agents for Information Search

Conversational artificial intelligence (AI) provides an efficient and convenient gateway to information access. However, it can cause overreliance when users blindly trust AI and accept its answers without fact-checking. Information search increasingly follows a hybrid interaction paradigm that combines conversational AI with web search, making fact-checking easier. In this paper, we examine whether this interaction paradigm is effective in curbing reliance. We further investigate the underlying factors (e.g., digital literacy and conversation warmth) that drive users to verify AI answers. We conduct a mixed-subjects question-answering experiment where participants interact with either a warm or a neutral chatbot. Our findings reveal that reliance persists despite users having access to both conversational and web search. The decision to verify is driven primarily by existing user perceptions (e.g., prior trust in chatbots) rather than answer properties, with some users fact-checking regardless of the context and others trusting chatbots by default. Warm conversational style has an indirect yet critical influence on reliance by increasing agreement with the chatbot when it is incorrect. Consulting additional AI sources predicts higher accuracy, while traditional web search does not. Our study extends overreliance research by: (a) demonstrating its persistence despite access to fact-checking, (b) identifying verification behavior as user-dependent, and (c) revealing conversational warmth's indirect effect on overreliance with implications for designing trustworthy conversational search systems.
May 27, 2026cs.CL

VibeSearchBench: Benchmarking Long-horizon Proactive Search in the Wild

LLM-based agents score well on search benchmarks, yet real users consistently find results unsatisfying, revealing a persistent evaluation-experience gap. We attribute this gap to existing benchmarks' reliance on over-specified queries, single-turn interactions, and fixed-schema evaluation, none of which reflect real search behavior where users and agents collaboratively refine vague intent through multi-turn dialogue. We term this paradigm VibeSearch and introduce VibeSearchBench, a benchmark comprising 200 manually curated bilingual (Chinese and English) tasks across 20 domains, split into VibeSearch-Pro (professional) and VibeSearch-Daily (daily-life) subsets. Each task pairs a user persona with a schema-free ground-truth knowledge graph, and is evaluated through a progressive-disclosure user simulator and a graph-matching evaluation framework. We benchmark seven frontier models under both the ReAct framework and the OpenClaw agent harness. Results show that all models remain substantially inadequate for VibeSearch (best F1: 30.30), highlighting the need for fundamental advances in long-context reasoning, proactive intent elicitation, and structured knowledge construction.
May 23, 2026cs.CV

Resolving Ambiguity in Composed Image Retrieval via Calibrated Interaction

Composed image retrieval (CIR) searches a corpus with a reference image and a text describing how to modify it. Despite rapid progress from triplet-trained compositors to zero-shot and generative methods, essentially all systems share one assumption: that a query maps to a single target, scored by Recall@K against one annotation. We argue this is fundamentally at odds with the task. A query such as make it more formal does not name an image but a region of the corpus, and which member the user intends is genuinely underdetermined. This underspecification is the root of the well-known false-negative problem and leaves current models unable to tell a precise query from an ambiguous one. We reframe CIR as calibrated intent resolution under uncertainty: a retriever is wrapped in a conformal prediction layer that returns a candidate set with a coverage guarantee and whose size is a principled measure of ambiguity; when the set is large, an expected-information-gain policy asks the single most useful clarifying question, drawn from interpretable ambiguity axes, and the set contracts. We introduce AmbiCIR, a benchmark and human-validated user simulator that revive the dormant auxiliary and dialogue annotations of CIRR and extend the multiple-positive setting of CIRCO. Across open-domain and fashion benchmarks our method matches single-turn state of the art, confirming calibrated resolution is cost-free on precise queries, while reaching the intended target in a fraction of the interaction budget required by naive conversational baselines, and it is the first to report valid coverage and calibration for the task.
May 20, 2026cs.CL

MTR-Suite: A Framework for Evaluating and Synthesizing Conversational Retrieval Benchmarks

Accurate evaluation of conversational retrieval is pivotal for advancing Retrieval-Augmented Generation (RAG) systems. However, existing conversational retrieval benchmarks suffer from costly, sparse human annotation or rigid, unnatural automated heuristics. To address these challenges, we introduce MTR-Suite, a unified framework for auditing, synthesizing, and benchmarking retrieval. It features: (1) MTR-Eval, an LLM-based auditor quantifying alignment gaps in previous benchmarks; (2) MTR-Pipeline, a multi-agent system using greedy traversal clustering to generate high-fidelity dialogues at 1/400th human cost; and (3) MTR-Bench, a rigorous general-domain benchmark. MTR-Bench mimics production-style challenges (hard topic switching, verbosity), offering superior discriminative power. We make our code and data publicly available to facilitate future research at https://github.com/rangehow/mtr-suite.
May 13, 2026cs.IR

KadiAssistant: A conversational AI Agent for information retrieval in Kadi4Mat

We introduce KadiAssistant, a privacy-by-design AI assistant integrated into the Kadi research data ecosystem, enabling researchers to efficiently access, aggregate, and synthesize information from heterogeneous, privacy-sensitive research data. Interdisciplinary fields such as materials science bring together disciplines with their own terminology and standards. While this convergence fuels innovation, it also makes it increasingly difficult to connect and access knowledge, as data are distributed across disciplines, organizations, and individuals. For example, battery research combines electrochemical measurements, materials characterization data, physics-based simulations, and manufacturing parameters, each using different formats, vocabularies, and standards. Efficiently storing and sharing such heterogeneous data via research data platforms, such as Kadi4Mat, demands domain knowledge, technical expertise, and familiarity with metadata schemas and interfaces. Research data also vary in sensitivity: newly generated 'warm' data are often private, whereas published 'cold' data are usually openly accessible. The Kadi ecosystem offers fine-grained access control needed for sensitive data. A solution for efficient information retrieval in Kadi must therefore respect the fine-grained access permissions. To address these intertwined challenges of information retrieval, strong data privacy, and complex access control, KadiAssistant combines a self-hosted large language model (LLM) with a privacy-preserving semantic search, inspired by retrieval-augmented generation, that can access files and record metadata on Kadi. This allows the assistant to screen, aggregate, and structure information into a highly informative answer. KadiAssistant therefore bridges terminology and standards, lowers access barriers for researchers, and strengthens the Findable pillar of FAIR data principles.
May 12, 2026cs.CL

Caraman at SemEval-2026 Task 8: Three-Stage Multi-Turn Retrieval with Query Rewriting, Hybrid Search, and Cross-Encoder Reranking

We describe our system for SemEval-2026 Task 8 (MTRAGEval), participating in Task A (Retrieval) across four English-language domains. Our approach employs a three-stage pipeline: (1) query rewriting via a LoRA-fine-tuned Qwen 2.5 7B model that transforms context-dependent follow-up questions into standalone queries, (2) hybrid BM25 and dense retrieval combined through Reciprocal Rank Fusion, and (3) cross-encoder reranking with BGE-reranker-v2-m3. On the official test set, the system achieves nDCG@5 of 0.531, ranking 8th out of 38 participating systems and 10.7% above the organizer baseline. Development comparisons reveal that domain-specific temperature tuning for query generation, where technical domains benefit from deterministic decoding and general domains from controlled randomness, provides consistent gains, while more complex strategies such as domain-aware prompting and multi-query expansion degrade performance.
May 7, 2026cs.IR

ADEPT: An Entropy-Driven Dual-Strategy Agent for Interactive Video Retrieval

This research aims to solve the challenge of video retrieval from massive datasets, caused by ambiguous user queries. Prevailing single-round retrieval paradigms face a performance bottleneck, as they lack effective feedback mechanisms to handle complex search intentions. The root cause is the "Intent-Query Gap", where users' intent cannot be captured by a simple text query. To solve this, we propose the ADEPT framework: a training-free agent that pioneers an entropy-driven decision engine to efficiently guide dialogue by dynamically selecting between ASK and REFINE strategies. Experiments on two challenging datasets demonstrate that ADEPT significantly outperforms all non-interactive, heuristic, and Video-LLM baselines. The core contribution of this work is an efficient and interpretable entropy-driven interactive strategy that sets a new performance benchmark for the field of interactive video retrieval.
May 7, 2026cs.IR

Bridging Passive and Active: Enhancing Conversation Starter Recommendation via Active Expression Modeling

Large Language Model (LLM)-driven conversational search is shifting information retrieval from reactive keyword matching to proactive, open-ended dialogues. In this context, Conversation Starters are widely deployed to provide personalized query recommendations that help users initiate dialogues. Conventionally, recommending these starters relies on a closed "exposure-click" loop. Yet, this feedback loop mechanism traps the system in an echo chamber where, compounded by data sparsity, it fails to capture the dynamic nature of conversational search intents shaped by the open world. As a result, the system skews towards popular but generic suggestions. In this work, we uncover an untapped paradigm shift to shatter this harmful feedback loop: harnessing user "free will" through active user expressions. Unlike traditional recommendations, conversational search empowers users to bypass menus entirely through manually typed queries. The open-world intents in active queries hold the key to breaking this loop. However, incorporating them is non-trivial: (1) there exists an inherent distribution shift between active queries and formulated starters. (2) Furthermore, the "non-ID-able" nature of open text renders traditional item-based popularity statistics ineffective for large-scale industrial streaming training. To this end, we propose Passive-Active Bridge (PA-Bridge), a novel framework that employs an adversarial distribution aligner to bridge the distributional gap between passively recommended starters and active expressions. Moreover, we introduce a semantic discretizer to enable the deployment of popularity debiasing algorithms. Online A/B tests on our platform, demonstrate that PA-Bridge significantly boosts the Feature Penetration Rate by 0.54% and User Active Days by 0.04%.