Generative Artificial Intelligence for Internet of Things Computing: A Systematic Survey

The post-ChatGPT surge has rapidly reframed IS research and practice. As organizations and society grapple with GenAI adoption, a body of secondary studies and research agendas has emerged to synthesize early evidence and chart directions for future inquiry. This study reviews secondary and roadmap papers to synthesize the state of knowledge on GenAI's benefits and challenges in IS, and to identify future research directions. We performed a systematic search across Scopus, WoS, and eAIS for publications from 2023 onwards. Following a rigorous, multi-stage screening process, we selected a final set of 28 papers for analysis using bibliometric mapping and thematic analysis. We also conducted a quality assessment of all sources to gauge confidence in each source's contribution to the findings. GenAI offers transformative potential to drive productivity, accelerate innovation, personalize services, and democratize access to expertise. However, its adoption is constrained by interrelated challenges: technical unreliability, societal-ethical risks, and a governance vacuum. Interpreted through a socio-technical lens, our findings reveal a persistent misalignment between GenAI's fast-evolving technical subsystem and the slower-adapting social subsystem, positioning IS research as critical for achieving joint optimization. To bridge this gap, we propose a research agenda that reorients IS scholarship from analyzing impacts toward actively shaping the co-evolution of technical capabilities with organizational routines, societal values, and regulatory institutions: emphasizing hybrid human-AI ensembles, situated validation, design principles for probabilistic systems, and adaptive governance. For practitioners and policymakers, responsible adoption requires balancing automation with human augmentation alongside transparent governance and adaptive regulations to ensure broadly shared benefits.

The integration of AI into Internet of Things (AIoT) systems has gradually transformed them from passive data collection infrastructures into intelligent systems capable of anomaly detection, predictive maintenance, classification, forecasting, and optimization. However, most existing solutions still rely on task-specific models that infer from sensor data; thus, system-wide capabilities such as real-time reasoning, adaptive planning, autonomous coordination, learning, tool use, and contextual decision-making remain limited. This paper examines Agentic IoT as a next-generation cognitive IoT paradigm that integrates the perception, reasoning, planning, learning, and action capabilities of autonomous AI agents with cyber-physical systems. Agentic IoT aims to transform IoT from data-centric sensing and inference infrastructures into distributed cognitive agent ecosystems operating across the device/edge-fog-cloud continuum. The paper first grounds this transition as a paradigm shift and positions Agentic IoT in relation to AIoT, edge intelligence, multi-agent systems, and the Internet of Agents. It then systematically reviews current studies, presents a holistic architectural framework, discusses domain-specific application potential, and identifies key technical, operational, and research challenges together with future research directions.

Agentic AI builds upon Generative AI (GenAI). It constitutes the next major step in the evolution of AI with much stronger reasoning, learning, and interaction capabilities that enable more autonomous behavior to tackle complex, long-running tasks. Since the initial release of ChatGPT 3.5, Generative AI has seen widespread adoption, giving users firsthand experience. However, the distinction between Agentic AI and GenAI remains less well understood. To address this gap, our survey is structured in two parts. In the first part, we compare GenAI and Agentic AI using existing literature, discussing their key characteristics, how Agentic AI remedies limitations of GenAI, and the major steps in GenAI's evolution toward Agentic AI. We also distinguish between early Agentic AI aiming at reasoning and interacting and the increasingly emerging paradigm of self-improving Agentic AI that operates continuously and learns from its experiences by updating itself. This section is intended for a broad audience, including academics in both social sciences and engineering, as well as industry professionals. It provides the necessary insights to comprehend novel applications that are possible with Agentic AI but not with GenAI. In the second part, we deep dive into novel aspects of Agentic AI, including recent developments and practical concerns such as defining agents. Finally, we discuss several challenges that could serve as a future research agenda, while cautioning against risks that can emerge when exceeding human intelligence.