Helping people identify and pursue personally meaningful career goals at scale remains a key challenge in applied psychology. Career coaching can improve goal quality and attainment, but its cost and limited availability restrict access. Large language model (LLM)-based chatbots offer a scalable alternative, yet the psychological mechanisms by which they might support goal pursuit remain untested. Here we report a preregistered three-arm randomised controlled trial (N = 517) comparing an AI career coach ("Leon," powered by Claude Sonnet), a matched structured written questionnaire covering closely matched reflective topics, and a no-support control on goal progress at a two-week follow-up. The AI chatbot produced significantly higher goal progress than the control (d = 0.33, p = .016). Compared with the written-reflection condition, the AI did not significantly improve overall goal progress, but it increased perceived social accountability. In the preregistered mediation model, perceived accountability mediated the AI-over-questionnaire effect on goal progress (indirect effect = 0.15, 95% CI [0.04, 0.31]), whereas self-concordance did not. These findings suggest that AI-assisted goal setting can improve short-term goal progress, and that its clearest added value over structured self-reflection lies in increasing felt accountability.
Figures & tables
Figure 1: Screenshots of the study application across the three conditions. G1 (left): the final goal-entry screen, where participants typed their goals directly. G2 (centre): an example structured reflection prompt (“Priorities & Impact”), one of five written questions completed before goal entry. G3 (right): a mid-conversation exchange with “Leon,” the AI career coach, probing the participant’s work situation before collaborative goal formulation.
Variable
M
SD
1
2
3
4
5
1. Goal Progress (T2)
3.27
1.33
—
2. Accountability (T1)
3.51
1.27
.19∗
—
3. Self-Concordance (T1)
1.91
2.45
−.07
−.01
—
4. NPS (T1)
5.68
2.65
.30∗
.50∗
.17∗
—
5. Goal Specificity
1.26
0.96
.14∗
.09
−.04
.18∗
—
Table 1: Descriptive statistics and intercorrelations for primary study variables ( N=323 ; goal specificity n=292 ).
Figure 2: Primary outcome and main mediator by condition. Panel A shows goal progress at Time 2; Panel B shows perceived accountability at Time 1. Bars show condition means; error bars are 95% confidence intervals. Key preregistered contrasts are annotated. n per condition is shown within each panel.
Figure 3: Preregistered two-mediator parallel mediation model for the AI Chatbot versus Questionnaire contrast. Green paths are statistically significant (95% CI excludes zero, 5,000 bootstraps); grey dashed paths are non-significant. Path coefficients shown are unstandardised. The indirect effect through Accountability ( ab=0.15 , 95% CI [0.04,0.31] ) indicates mediation of the AI-versus-Questionnaire contrast; the indirect effect through Self-Concordance was negligible ( ab=−0.002 , 95% CI [−0.06,0.04] , ns).
Figure A1: Participant flow. N=517 randomised; 89 excluded at Time 1 (84 did not complete the session, 5 failed the attention check), leaving n=428 who completed Time 1. The high T1 dropout in the Questionnaire condition ( n=53 , all non-completions) reflects the platform-enforced 20-minute minimum engagement period. At Time 2, 93 did not return and 12 failed the attention check, yielding an analytic sample of n=323 (62.5% of randomised).
Figure A2: Exploratory parallel mediation model for the AI Chatbot versus Questionnaire contrast. Green paths: accountability; orange paths: goal specificity; grey dashed: self-concordance. Indirect effects: accountability ab=0.14 , 95% CI [0.03,0.29] ; goal specificity ab=0.27 , 95% CI [0.02,0.52] . All based on 5,000 bootstraps, n=211 .
Variable
n
M
SD
Goal Progress (T2)
323
3.27
1.33
Accountability (T1)
323
3.51
1.27
Accountability (T2)
323
3.13
1.51
Self-Concordance (T1)
323
1.91
2.45
Self-Concordance (T2)
323
2.05
3.56
Goal Specificity
292
1.26
0.96
Table A1: Descriptive statistics for all study measures. N=323 except goal specificity ( n=292 ). Self-concordance is the standard composite of intrinsic + identified − introjected − external motivation (range −8 to +8 ). NPS = Net Promoter Score (0–10). Goal specificity = exploratory LLM-coded time-frame + measurability (0–4).
Variable
1
2
3
4
5
6
1. Goal Progress (T2)
2. Accountability (T1)
.19∗
3. Accountability (T2)
.29∗
.50∗
4. Self-Concordance (T1)
−.07
−.01
−.10
5. Self-Concordance (T2)
.03
−.02
−.15∗
.74∗
6. Goal Specificity
.14∗
.09
.13∗
−.04
−.06
Table A2: Intercorrelations among focal outcome and mechanism variables. N=323 except goal specificity ( n=292 ). ∗p<.05 .
b
SE
t
p
Panel A: Paths from condition (X) to mediators
a1
X → Self-Concordance
0.122
0.339
0.36
.720
a2
X → Accountability
0.509∗
0.161
3.17
.002
Panel B: Paths from mediators to outcome (controlling for X)
b1
Self-Concordance → Goal Progress
−0.016
0.036
−0.44
.659
b2
Accountability → Goal Progress
0.290∗
0.076
3.81
<.001
Table A3: Path coefficients for the preregistered two-mediator parallel mediation model (H4c: AI Chatbot vs. Questionnaire; n=218 ). X = AI Chatbot condition dummy (1 = AI, 0 = Questionnaire). Mediators: M 1 = Self-Concordance (T1); M 2 = Accountability (T1). Outcome: Goal Progress (T2). All paths estimated via ordinary least squares. Indirect effects from 5,000 bootstrapped samples (seed = 42). ∗p<.05 .
Figure A3: Descriptive goal specificity by condition (exploratory LLM coding). Left: total specificity score (0–4); centre: time-frame subscale (0–2); right: measurability subscale (0–2). Bars show participant-level means averaged across each participant’s coded goals; error bars are 95% confidence intervals. Pairwise Cohen’s d values for AI versus Control and AI versus Questionnaire are annotated descriptively.
Domain
G1 Control
G2 Questionnaire
G3 AI
Career
211 (86.8%)
279 (89.4%)
191 (59.7%)
Non-career (total)
32 (13.2%)
33 (10.6%)
129 (40.3%)
Fitness & health
3 (1.2%)
3 (1.0%)
48 (15.0%)
Personal finance
5 (2.1%)
4 (1.3%)
28 (8.8%)
Personal development
8 (3.3%)
15 (4.8%)
15 (4.7%)
Leisure
4 (1.6%)
3 (1.0%)
17 (5.3%)
Table A4: Goal domain classification by condition (LLM-coded, claude-sonnet-4-6 , blind to condition). Each participant contributed up to three goals. Percentages are of total classified goals per condition. The non-career subtotal row corresponds to the aggregate used in the main text ( χ2(2)=96.75 , p<.001 ; G3 vs. G1: h=0.63 ; G3 vs. G2: h=0.71 ).
Code
G1 Control
G2 Questionnaire
G3 AI
Positive helpfulness
49.0%
52.3%
61.0%
Neutral helpfulness
26.0%
28.8%
24.8%
Negative helpfulness
25.0%
18.9%
14.3%
Clarity / focus
45.2%
55.9%
59.0%
Reflection
25.0%
24.3%
21.9%
Motivation
7.7%
18.0%
18.1%
Table A5: Qualitative feedback coding summary by condition (exploratory; claude-sonnet-4-6 , blind to condition). Values are percentages of scorable responses within each condition. Benefit, challenge, and request rows are non-exclusive.
Group
n
T1 SC M (SD)
T2 SC M (SD)
G1 Control (overall)
105
1.76 (2.35)
1.70 (3.60)
G1 — non-career ( ≥ 1)
22
1.09 (2.65)
0.71 (4.00)
G1 — career-only
83
1.94 (2.24)
1.96 (3.47)
G2 Questionnaire (overall)
111
1.92 (2.60)
2.25 (3.61)
G2 — non-career ( ≥ 1)
24
2.79 (2.56)
3.17 (3.75)
G2 — career-only
87
1.68 (2.57)
1.99 (3.55)
Table A6: Self-concordance (SC) by condition and goal domain (exploratory). Subgroups are defined by whether participants surfaced at least one non-career goal. SC range: −8 to +8 ; higher scores indicate stronger autonomous motivation. The within-condition non-career versus career-only difference was clearest in G3 (T1: d=0.44 , p=.033 ; T2: d=0.53 , p=.011 ), though smaller differences were also present in G1 and G2. T1 and T2 used the same SC items but different response scales (5-point at T1; 7-point at T2), so change scores should be interpreted cautiously.
As large language models (LLMs) increasingly shape how users form, refine, and extend their goals, attributing contributions in human-AI collaboration becomes critical for users calibrating their own reliance and for evaluators assessing AI-assisted work. Yet existing methods focus on final artifacts, missing the process through which goals themselves are jointly shaped. We introduce a goal-level attribution framework, CoTrace, that decomposes explicit goals into verifiable requirements and traces both direct contributions and indirect influences across dialogue turns. Applying CoTrace to 638 real-world collaboration logs, we find that while models account for only 11-26% of goal-shaping contribution, they contribute substantially more on introducing lower-level concrete requirements, and make various kinds of indirect contributions. Through controlled simulations, we show that interaction design choices significantly affect model goal-shaping behavior. In a user study, exposing participants to goal-level analyses shifts their perceived contributions by nearly 2 points on a 5-point scale, revealing systematic miscalibration in how users understand their own AI-assisted work.
Eunsu Kim, Jessica R. Mindel, Kyungjin Kim +1
1KAIST · 2Carnegie Mellon University · 3Seoul National University
Anticipating LLM behavioral tendencies from low-cost psychometric probes is critical for safe deployment, but only if self-reports (SR) reliably predict behavior. Recent work documented substantial SR-behavior dissociation in LLMs, but relied on broad personality traits (Big 5) that predict specific behaviors weakly, even in humans. Furthermore, the isolation of conversational sessions combined with weak context matching left open whether LLMs truly lack coherence or whether the conditions needed to detect such coherence were not met. We contrast Big 5 with the Theory of Planned Behavior (TPB), which measures intention targeted to a specific behavior and predicts human behavior substantially better than broad traits. We run experiments across four behavioral tasks and 11 frontier LLMs, while also varying session context and identity induction. We find that SR-behavior coherence exists but is selective. 1) Within a shared conversation, the Theory of Planned Behavior reaches human-level coherence; Big 5 does not. 2) Across separate conversations, coherence survives only for behaviors anchored outside the immediate prompt, such as implicit bias shaped by training, and collapses when behavior is strongly primed by context, as with sycophancy. 3) Persona prompting makes self-reports more consistent across conversations, but does not bring behavior into alignment. These findings suggest that coarse personality frameworks, such as Big 5 may not be the best tools for testing deployment behavior. More task- and behavior-specific instruments are needed, and even these must be evaluated across tasks and contexts.
AI agents that communicate on behalf of individuals need to capture how each person actually communicates, yet current approaches either require costly per-person fine-tuning, produce generic outputs from shallow persona descriptions, or optimize preferences without modeling communication style. We present ASPECT (Automated Social Psychometric Evaluation of Communication Traits), a pipeline that directs LLMs to assess constructs from a validated communication scale against behavioral evidence from workplace data, without per-person training. In a case study with 20 participants (1,840 paired item ratings, 600 scenario evaluations), ASPECT-generated profiles achieved moderate alignment with self-assessments, and ASPECT-generated responses were preferred over generic and self-report baselines on aggregate, with substantial variation across individuals and scenarios. During the profile review phase, linked evidence helped participants identify mischaracterizations, recalibrate their own self-ratings, and negotiate context-appropriate representations. We discuss implications for building inspectable, individually scoped communication profiles that let individuals control how agents represent them at work.
Ruoxi Shang, Dan Marshall, Edward Cutrell +1
University of Washington, Seattle, Washington, USA · Microsoft Research, Redmond, Washington, USA