cs.AIMar 23, 2026

A Context Engineering Framework for Improving Enterprise AI Agents based on Digital-Twin MDP

Authors: Xi Yang, Aurelie Lozano, Naoki Abe, Bhavya, Saurabh Jha, Noah Zheutlin, Rohan R. Arora, Yu Deng, +1 more

Organizations: IBM Software Innovation Lab, Yorktown Heights, New York, USA

Abstract

Despite rapid progress in AI agents for enterprise automation and decision-making, their real-world deployment and further performance gains remain constrained by limited data quality and quantity, complex real-world reasoning demands, difficulties with self-play, and the lack of reliable feedback signals. To address these challenges, we propose a lightweight, model-agnostic framework for improving LLM-based enterprise agents via offline reinforcement learning (RL). The proposed Context Engineering via DT-MDP (DT-MDP-CE) framework comprises three key components: (1) A Digital-Twin Markov Decision Process (DT-MDP), which abstracts the agent's reasoning behavior as a finite MDP; (2) A robust contrastive inverse RL, which, armed with the DT-MDP, to efficiently estimate a well-founded reward function and induces policies from mixed-quality offline trajectories; and (3) RL-guided context engineering, which uses the policy obtained from the integrated process of (1) and (2), to improve the agent's decision-making behavior. As a case study, we apply the framework to a representative task in the enterprise-oriented domain of IT automation. Extensive experimental results demonstrate consistent and significant improvements over baseline agents across a wide range of evaluation settings, suggesting that the framework can generalize to other agents sharing similar characteristics in enterprise environments.

Figures & tables

Explore similar work

Mar 10, 2026

Context Engineering: From Prompts to Corporate Multi-Agent Architecture

As artificial intelligence (AI) systems evolve from stateless chatbots to autonomous multi-step agents, prompt engineering (PE), the discipline of crafting individual queries, proves necessary but insufficient. This paper introduces context engineering (CE) as a standalone discipline concerned with designing, structuring, and managing the entire informational environment in which an AI agent makes decisions. Drawing on vendor architectures (Google ADK, Anthropic, LangChain), current academic work (ACE framework, Google DeepMind's intelligent delegation), enterprise research (Deloitte, 2026; KPMG, 2026), and the author's experience building a multi-agent system, the paper proposes five context quality criteria: relevance, sufficiency, isolation, economy, and provenance, and frames context as the agent's operating system. Two higher-order disciplines follow. Intent engineering (IE) encodes organizational goals, values, and trade-off hierarchies into agent infrastructure. Specification engineering (SE) creates a machine-readable corpus of corporate policies and standards enabling autonomous operation of multi-agent systems at scale. Together these four disciplines form a cumulative pyramid maturity model of agent engineering, in which each level subsumes the previous one as a necessary foundation. Enterprise data reveals a gap: while 75% of enterprises plan agentic AI deployment within two years (Deloitte, 2026), deployment has surged and retreated as organizations confront scaling complexity (KPMG, 2026). The Klarna case illustrates a dual deficit, contextual and intentional. Whoever controls the agent's context controls its behavior; whoever controls its intent controls its strategy; whoever controls its specifications controls its scale.
Jun 16, 2026

From Trainee to Trainer: LLM-Designed Training Environment for RL with Multi-Agent Reasoning

Reinforcement learning pipelines for Large Language Model (LLM) training often rely on manually redesigned environments between stages, requiring practitioners to heuristically infer which configuration will best improve the current policy. To automate this process, we propose the LLM-as-Environment-Engineer framework in which the current policy model analyzes failure trajectories together with contextual information and proposes modifications to the next-stage training environment configuration. We also introduce MAPF-FrozenLake, a controllable testbed whose generator exposes multi-dimensional environment configurations, making it suitable for studying and benchmarking environment redesign. On this testbed, we condition the environment engineer on structured summaries of policy behavior, failure cases, and environment statistics, from which it produces the configuration for the next training stage. With Qwen3-4B as the backbone, our framework achieves the strongest aggregate performance on our benchmarks, outperforming larger proprietary LLMs (e.g., GPT, Gemini) and fixed-environment training baselines. We further analyze which forms of context are most effective, finding that successful environment updates rely on failure evidence and preserve configurations that already work. Interestingly, the current RL checkpoint serves as a better environment engineer than the original base model, suggesting that policy learning improves the model's ability to diagnose its remaining weaknesses.
Apr 8, 2026

CLEAR: Context Augmentation from Contrastive Learning of Experience via Agentic Reflection

Large language model agents rely on effective model context to obtain task-relevant information for decision-making. Many existing context engineering approaches primarily rely on the context generated from the past experience and retrieval mechanisms that reuse these context. However, retrieved context from past tasks must be adapted by the execution agent to fit new situations, placing additional reasoning burden on the underlying LLM. To address this limitation, we propose a generative context augmentation framework using Contrastive Learning of Experience via Agentic Reflection (CLEAR). CLEAR first employs a reflection agent to perform contrastive analysis over past execution trajectories and summarize useful context for each observed task. These summaries are then used as supervised fine-tuning data to train a context augmentation model (CAM). Then we further optimize CAM using reinforcement learning, where the reward signal is obtained by running the task execution agent. By learning to generate task-specific knowledge rather than retrieve knowledge from the past, CAM produces context that is better tailored to the current task. We conduct comprehensive evaluations on the AppWorld and WebShop benchmarks. Experimental results show that CLEAR consistently outperforms strong baselines. It improves task completion rate from 72.62% to 81.15% on AppWorld test set and averaged reward from 0.68 to 0.74 on a subset of WebShop, compared with baseline agent. Our code is publicly available at https://github.com/awslabs/CLEAR.