Users and Wizards in Conversations: How WoZ Interface Choices Define Human-Robot Interactions

Achieving truly fluid interaction with robots with speech interfaces remains a hard problem, and the experience of current Human-Robot Interaction (HRI) remains laboured and frustrating. Some of the barriers to fluid interaction stem from a lack of a suitable development platform for HRI for improving interaction, even in robotic Wizard-of-Oz (WoZ) modes of operation used for data collection and prototyping. Based on previous systems, we propose the properties of interruptibility and correction (IaC), pollability, latency measurement and optimisation and time-accurate reproducibility of actions from logging data as key criteria for a fluid WoZ system to support fluid error correction. We finish by presenting a Virtual Reality (VR) HRI simulation environment for mobile manipulators which meets these criteria.

Robots that follow natural-language instructions in everyday indoor environments must act on incomplete human utterances. Instructions often omit essential information, such as the identity of an out-of-view object, an intended destination, or the user's goal. Existing datasets contain little real-world situated dialogue and provide few practice-grounded criteria for deciding when a robot should act, confirm, clarify, or refuse. We retrospectively analyze a pilot Wizard-of-Oz study in which five participants performed everyday indoor tasks, including door opening, drawer opening, feeding, drinking, and cleaning, with a wheelchair-mounted mobile manipulator while the wizard responded without a formal communication policy. This preserved authentic user behavior but produced inconsistent robot-side decisions, motivating an explicit decision scheme. From 40 episodes, we derived a hierarchical taxonomy of six response modes (ANSWER, REPORT_DONE, REFUSE, CONFIRM, CLARIFY, ACT) and four ambiguity types (intent, referential, spatial, intelligibility). Two human annotators and an AI annotator applied the scheme to the pilot data. Clean-label rates were 91% and 89%, and Cohen's ranged from 0.72 to 0.95 across decision-point, mode, and ambiguity levels for both human-human and human-AI comparisons. Fine-tuning LLaVA-1.6-7B on taxonomy-derived labels for ACT and CLARIFY indicates the feasibility of training vision-language models using annotations from our taxonomy. Remaining boundary cases in decision-point identification and REPORT_DONE motivate a constrained protocol for more consistent dialogue collection.

Humanoid robots can extend human presence to remote, constrained, or hazardous environments, but existing teleoperation interfaces often require physically demanding motion tracking or cognitively demanding low-level control. This paper presents an immersive teleoperation framework that integrates voice-controlled locomotion, VR-based manipulation, and bidirectional social interaction for whole-body humanoid control. Using Apple Vision Pro, the operator receives egocentric visual feedback, issues natural-language locomotion commands, and teleoperates the robot's arms and dexterous hands through wrist and finger tracking. An LLM-assisted voice-control module converts spoken instructions into high-level locomotion commands, while the manipulation module retargets human hand motions to the robot through inverse kinematics and PD control. The system also records multimodal data, including egocentric RGB observations, voice/text commands, joint states, hand motions, and eye-gaze signals, supporting future imitation learning and autonomy. We evaluate the framework on a Unitree H1 humanoid equipped with dexterous hands in manipulation and social interaction tasks. Results show that novice users can successfully operate the system after brief familiarization, achieving 80% success in object manipulation and 70% success in a social cube-passing task. These results demonstrate the potential of immersive, language-assisted teleoperation as an accessible interface for humanoid interaction, remote assistance, and multimodal data collection.